WVU Online

Director

• Provide strategic leadership and operation oversight of all information technology systems and CRM platforms in enrollment management
• Oversee the operation and maintenance of the University’s enrollment management CRM
• Provide strategic vision and enhancement planning to enrollment technologies and platforms
• Manage all technologies and platforms utilized by Enrollment Management
• Investigate and resolve data quality issues
• Collaborate with marketing, academic, IT departments and other units as necessary

Director of Enrollment Technology

Administration

• Coordinate the full lifecycle of proposal development and submission for research initiatives
• Manage sponsored projects from award setup through closeout
• Provide financial and administrative oversight for a portfolio of sponsored research projects
• Advise PIs on budget management, allowable costs, and financial planning
• Identify and resolve complex financial or administrative issues
• Support timely completion of financial and programmatic reporting requirements
• Develop and utilize reporting tools to analyze financial and project data

Grants Administrator

• Leads the Revenue Management unit within Enrollment Management
• Provides strategic leadership and oversight for student financial account operations
• Ensures accurate, timely, and compliant administration of student accounts
• Responsible for accounting, reporting, reconciling, and analyzing student-based revenue
• Directs and manages all student accounts functions including billing, collections, cash management, and reconciliation
• Creates reports and forecasts for University-wide decisions on cash flow
• Monitors student accounts receivable and implements strategies to reduce outstanding balances
• Prepares dashboard reporting for presentations to senior management
• Oversees payment processing systems
• Manages a team of professional staff and ensures high productivity
• Establishes short- and long-term goals; mentors and coaches staff
• Collaborates with ITS to maintain system functionality and upgrades

Director of Revenue Management

Program Manager

• Support the planning, coordination, and execution of RNI’s clinical, translational, and applied research initiatives, ensuring alignment with institutional and commercialization priorities.
• Translate strategic objectives into structured project plans, timelines, and deliverables that advance technologies from research through validation and commercialization.
• Coordinate across RNI, WVUH, HSC, and WVU teams to align clinical research, translational development, and commercialization activities.
• Facilitate project governance processes, including tracking milestones, identifying risks, and supporting prioritization decisions across the research-to-commercialization continuum.
• Monitor initiative progress and proactively identify risks, bottlenecks, and dependencies; escalate issues as appropriate.
• Support portfolio-level visibility by tracking key initiatives, synthesizing updates, and maintaining centralized reporting across clinical, translational, and commercialization efforts.
• Prepare executive-level presentations and materials summarizing progress, risks, intellectual property considerations, and commercialization pathways.
• Analyze operational and research data to generate insights that inform decision-making, development strategy, and go-to-market planning.
• Assist in coordinating intellectual property activities, including invention disclosures, patent filings, and alignment with institutional IP and licensing strategies.
• Support commercialization efforts, including coordination with industry partners, evaluation of partnership opportunities, and alignment of development milestones with market needs.
• Assist in the development and refinement of standard operating procedures and best practices to enhance efficiency across research, development, and commercialization functions.
• Coordinate with internal teams and external partners to ensure alignment on deliverables, timelines, and expectations.
• Support budget tracking, resource planning, and operational coordination across initiatives.
• Ensure adherence to institutional policies, procedures, regulatory requirements, and intellectual property frameworks.
• Drive day-to-day execution of strategic initiatives, managing multiple priorities simultaneously while maintaining attention to detail.
• Serve as a key operational point of contact for assigned initiatives, ensuring clear communication and follow-through across stakeholders.

Program Director – Neuroscience

Human Resources

• SP-SC will be assigned a portfolio of areas to serve as the Strategic Partner-SC for that unit and its leadership team.
• Clearly understand and align work with the overall strategic vision and goals of the leaders and units supported.
• Provide strategic HR and project support to leaders and their units.
• Serve as a strategic advisor to unit senior leadership and management teams.
• Lead strategic Talent & Culture projects and/or project teams as assigned by either the Director or AVP, T&C.
• Provide guidance on strategic organizational needs, driving change, building high-performing teams, and growing leadership capability aligned with unit strategy.

Assistant Director – Strategic HR Partner

Recruitment

• Develop, collaborate, and maintain strong working relationships with leaders to ensure understanding of business needs.
• Deliver talent acquisition solutions, sourcing, recruitment, and full lifecycle hiring process for positions across WVU’s campus(es).
• Utilize proven sourcing and recruitment techniques, passive candidate strategies, and social technologies to proactively build talent networks and pipelines.
• Leverage external market data, vendors, sourcing channels and latest technology to build and maintain external talent pipelines.
• Maintain and identify in-depth and up to date knowledge of social media, sourcing strategies, search techniques and tools.
• Provide guidance and support to leaders regarding recruitment and hiring process.
• Manage hiring process from initiation through final offer, ensuring a high touch positive experience.
• Conduct consultative intake meetings for all new positions.
• Assist with training client groups on search, recruiting processes, and best practices.
• Provide weekly search status reports, assess risks/challenges, and drive solution-oriented results.
• Perform initial candidate screening, validation of qualifications, and salary expectations.
• Manage the interview process - ensure qualified candidates are thoroughly vetted before presenting.
• Assist leaders to determine appropriate salary offer, with collaboration from Classification & Compensation as necessary.
• Maintain accurate, compliant, and up-to-date records in our Applicant Tracking System.
• Champion the WVU employee benefit and compensation package to candidates.

Talent Acquisition Recruiter – Talent and Culture

• Develop, collaborate, and maintain strong working relationships with leaders to ensure understanding of business needs
• Deliver talent acquisition solutions, sourcing, recruitment, and full lifecycle hiring process for positions across WVU’s campus(es)
• Utilize proven sourcing and recruitment techniques, passive candidate strategies, and social technologies to proactively build talent networks and pipelines
• Leverage external market data, vendors, sourcing channels, and the latest technology available to quickly build and maintain external talent pipelines
• Provide guidance and support to leaders regarding all matters pertaining to the recruitment and hiring process
• Manage the hiring process from initiation through final offer, ensuring a high touch positive leader and candidate experience
• Conduct consultative intake meetings for all new positions (in person and virtually)
• Assist with training client groups on search, recruiting processes, and best practices
• Provide weekly search status reports, assess risks/challenges, and drive solution-oriented results
• Perform initial candidate screening, validation of qualifications, and salary expectations
• Manage the interview process - ensure qualified candidates are thoroughly vetted before presenting, ensure quick turn around on requests to schedule interviews
• Develop interview guides, debrief with interview panelists, and provide timely feedback to candidates
• Assist leaders to determine appropriate salary offer, with collaboration from Classification & Compensation as necessary
• Maintain accurate, compliant, and up-to-date records in our Applicant Tracking System
• Champion the WVU employee benefit and compensation package to candidates and ensure understanding of offerings
• Work in a performance-metric driven environment where hiring manager/candidate experience, quality/quantity of hires, and time to fill are measured
• Influence, build relationships, and communicate effectively at all levels of the organization
• Develop and maintain business relationships with key colleges, universities, technical school, student, alumni, and professional associations to build and sustain a pipeline of applicants
• Coordinate/host and attend recruitment networking events
• Engage in regular in person and virtual meetings
• Perform other related duties as assigned

• Provides functional supervision and task-level oversight of assigned project staff
• Responsible for managing and coordinating day-to-day productivity and task management on Health Affairs programs
• Accountable for meeting all active program milestones and deadlines
• Organizes and coordinates Health Affairs programs across internal departments and between external research and development partners
• Partners with senior executives and project leadership to define project approach
• Assists with deliverable development and manages quality assurance processes until deliverable submission
• Assists the Project Leadership Team in planning and administering program phase budgets
• Conducts or directs special projects as assigned

Program Manager – Health Affairs Institute

Financial Planning and Analysis

• Creates annual budget for the unit(s) supported and submits it to the Budget Planning office in the Division of Finance.
• Reviews variance budget reports with unit(s) leadership
• Develops quarterly forecasting for unit; shared quarterly forecast with leadership and the Division of Finance
• Develops quarterly unit-level financial reports and discusses them with unit leadership
• Identifies appropriate funding for new hires and discusses hires with HR Partners
• Reviews monthly fund and DA reconciliation reports received from the shared services center
• Provides escalation support for transaction approvals
• Approves State, Research and Foundation PCard applications, large purchases and limit changes on PCards
• Approves requests for association membership dues, student awards/scholarships, Foundation backbills and expenses, direct vendor payments using Foundation funding
• Reviews the chart of accounts and updates the Service Center on changes to how funds/DAs should be used
• Completes quarterly unrecorded assets and liability reports
• Reviews and signs quarterly representation letter
• Initiates cash transfers, internal loan requests, budget modifications, and capital project requests
• Supports and contributes to unit’s operational goals. Frequently engages with the Division of Finance, Talent and Culture, HR Partners, Shared Service leadership
• Ensures project activities are planned and prioritized appropriately balancing project and ongoing support needs with project leaders, cross functionally as needed.

Finance Strategic Business Advisor – Administrative Financial Planning Office

System Administrator

• Assists with the application administration for P2P systems
• This includes, but is not limited to, developing and performing test plans, coordinating testing with functional users, and documenting results
• Work with other technical support groups, both internal and external, to provide solutions to the P2P team and its customer’s technology requests and needs
• Assists in the implementation of P2P systems projects
• Assists with identifying functionality issues, document potential solutions, and work with other technical support groups, both internal and external, to provide solutions to the P2P teams and its customer’s technology requests and needs
• Complete various process improvement projects utilizing system functionality
• Help to streamline P2P business functions and guide all groups to implement and comply with best practices and workflows
• Support, and cross-train areas of responsibility to other P2P team members in like business practices and how they relate to the systems’ purpose
• Assist with the mining and compiling data, report writing
• Assist with dashboard development across all sections of P2P systems

Procure to Pay Systems Administrator – Procurement, Contracting & Payment Services

• Assist the Associate Director in administration for Procure to Pay (P2P) systems
• Provide daily support and end user training
• Develop and execute test plans, identify opportunities for improvement, and develop and coordinate reporting across all P2P systems
• Serve as the primary application administrator for P2P systems
• Lead development and performance testing plans, coordinating with key functional users
• Identify functionality issues, document potential solutions, and lead process improvement projects utilizing system functionality
• Develop, support, and cross-train areas of responsibility to other P2P team members
• Serve as the lead in mining and compiling data, report writing, and dashboard development

Senior Procure to Pay Systems Administrator – Procurement, Contracting & Payment Services

• Serve as primary application administration for P2P systems.
• This includes, but is not limited to, leading the developing and performing test plans, coordinating testing with key functional users, and documenting results.
• Work with other technical support groups, both internal and external, to provide solutions to the P2P team and its customer’s technology requests and needs.
• Service as project lead on P2P systems projects, leading cross functional teams.
• Incumbent will identify functionality issues, document potential solutions, and work with other technical support groups, both internal and external, to provide solutions to the P2P teams and its customer’s technology requests and needs.
• Incumbent will be assigned various process improvement projects utilizing system functionality.
• This may require enhancing current system capabilities and developing tools to access intended results.
• Work to streamline P2P business functions and guide all groups to implement and comply with best practices and workflows.
• Develop, support, and cross-train areas of responsibility to other P2P team members in like business practices and how they relate to the systems’ purpose.
• Strong customer service skills are necessary to work with end users having a wide range of system usage skill set.
• Incumbent will need to have strong knowledge of business practices within procurement, construction services, and facilities management practices in order to provide excellent customer support.
• Incumbent will serve as the lead in mining and compiling data, report writing, and dashboard development across all sections of P2P systems.

• Assists with the application administration for P2P systems
• Developing and performing test plans
• Coordinating testing with functional users
• Work with other technical support groups
• Assists in the implementation of P2P systems projects
• Assists with identifying functionality issues, document potential solutions
• Complete various process improvement projects utilizing system functionality
• Support, and cross-train areas of responsibility to other P2P team members
• Assists with the mining and compiling data, report writing
• Assists with dashboard development across all sections of P2P systems

Graphics Designer

• Provides professional graphic design services and support for presentation materials and other collateral related to internal/external messaging and events
• Conceptualizes and formulates design strategies and presentation approaches for visual imagery, communications, and promotional purposes for WVU
• Makes concrete design and layout decisions for content across a variety of channels (e.g., web, mobile, digital, print, and environmental)
• Serves as an advocate for user-focused design, develops and implements strategies to improve the usability, accessibility, and satisfaction associated with Strategic Priorities digital assets
• Communicates with cross-functional teams to establish a vision for design projects, while ensuring that unit business needs are met
• Oversees the design, development, and distribution of HTML email content for high-impact messages
• Manages the development and design of online surveys used to capture WVU student, faculty, and staff insights and feedback
• Manages and designs content for West Virginia University’s digital signage platform in accordance with brand and accessibility standards
• Leads the design and development of website content for divisions/units that fall under the purview of Strategic Priorities
• Works with staff in the design and management of website content in compliance with the University’s web policy and style guidelines
• Uses accessible web page design guidelines in developing and revising web pages to ensure that they are accessible to a diverse audience
• Monitors usage to guide ongoing development and improvement of websites
• Performs related duties as assigned or directed

Digital Designer – Strategic Communications, Marketing

• Assist the Director of Online Programs with implementing enrollment growth initiatives.
• Support development of scalable lead-nurturing workflows.
• Help evaluate enrollment funnel performance and recommend improvements.
• Contribute to planning infrastructure supporting future online program launches.
• Assist with market-responsive recruitment strategies aligned with workforce demand.
• Provide feedback from prospective student interactions to inform program development decisions.
• Support cross-campus coordination with Graduate Admissions, WVU Online, and college leadership.
• Serve as a primary recruiter for Statler College online academic programs.
• Provide high-touch engagement with prospective students from inquiry through matriculation using phone, email, virtual meetings, and CRM-based communication workflows.
• Support development and execution of recruitment plans aligned with enrollment targets for online graduate programs.
• Assist in building recruitment pipelines for anticipated online undergraduate offerings.
• Conduct individualized consultations with prospective students to evaluate program fit and readiness.
• Track and analyze recruitment metrics and recommend strategy adjustments.
• Support digital lead nurturing campaigns in collaboration with marketing partners.
• Represent Statler College online programs at virtual recruitment events, employer partnerships, webinars, and professional conferences as appropriate.
• Identify enrollment barriers and recommend improvements to admissions and onboarding workflows.
• Maintain accurate documentation in CRMs (i.e., Slate, Banner) of recruitment activity and student engagement.
• Represent Statler College in the monthly cross-college meeting of Online Program Contacts.
• Provide transition advising support to newly admitted online students prior to first-term enrollment.
• Assist students in understanding degree pathways, policies, timelines, and expectations specific to online engineering programs.
• Monitor student engagement during early program progression to support retention.
• Connect students with institutional resources, including tutoring, career services, technical support, and graduate student services.
• Assist with interpreting curriculum pathways and progression milestones.
• Support onboarding programming for new online students.
• Maintain advising documentation consistent with university policies and FERPA requirements.
• Collaborate with program coordinators and faculty to escalate student concerns when appropriate.

Director of Enrollment Technology

Grants Administrator

Director of Revenue Management

Program Director – Neuroscience

Assistant Director – Strategic HR Partner

Talent Acquisition Recruiter – Talent and Culture

Talent Acquisition Recruiter – Talent and Culture

Program Manager – Health Affairs Institute

Finance Strategic Business Advisor – Administrative Financial Planning Office

Procure to Pay Systems Administrator – Procurement, Contracting & Payment Services

Senior Procure to Pay Systems Administrator – Procurement, Contracting & Payment Services

Senior Procure to Pay Systems Administrator – Procurement, Contracting & Payment Services

Procure to Pay Systems Administrator – Procurement, Contracting & Payment Services

Digital Designer – Strategic Communications, Marketing

Recruitment and Advising Specialist – Online Programs