World Vision

Engineer

• Maintain, monitor, and support global IT systems and infrastructure
• Lead multiple projects, providing technical guidance to Endpoint and Systems Administrators
• Ensure reliability, security, and performance of enterprise computing platforms
• Design, build, and optimize systems operating environment including servers, storage, and backup solutions
• Manage access controls, security applications, and system backups
• Analyze system failures, respond to incidents, and execute contingency plans to maintain operational continuity
• Support 24/7 operations and lead disaster recovery efforts
• Manage off-site storage processes
• Provide expert support and training to system users, technical teams, and vendors

Endpoint Engineer

Executive Assistant

• Provide quality and timely administrative support to enable the Global Director and Child Sponsorship Operations Leadership team to thrive in their roles.
• Manage relationships with senior stakeholders across the World Vision Partnership.
• Coordinate meeting schedules and ensure the required documents and presentations are prepared and accessible for all.
• Coordinate logistics for meetings, supporting international travel, events, and providing clear and compelling communications.

Executive Assistant, Child Sponsorship Operations

Procurement

• Ejecutar procesos de compra de bienes y/o servicios
• Control y seguimiento a solicitudes de compra, atención y respuesta en tiempo y forma
• Cotizaciones presentadas en tiempo y forma
• Órdenes de compra confirmadas
• Pagos y comprobaciones gestionados
• Mercancía recibida y revisada
• Conflictos con proveedores aclarados y resueltos
• Compras directas realizadas conforme a los lineamientos establecidos por el área
• Compras registradas y cálculo de ahorros completado
• Ejecutar compras para proyectos especiales
• Compras procesadas en tiempo y forma
• Ofertantes especializados, calificados y certificados
• Acuerdos con proveedores negociados a largo plazo
• Políticas y procedimientos aplicados
• Relaciones de colaboración desarrolladas con otras áreas
• Proveedores revisados en Sistema de Partes Bloqueadas (Watch Dog)

Responsable de Compras

Technical Project Manager

• Lead the delivery of strategic digital initiatives within the Delivery Centre of Excellence.
• Ensure approved business investments are translated into usable digital capabilities.
• Manage project delivery across the value chain from intent through operational readiness.
• Orchestrate delivery across disciplines including Business Analysis, Engineering, Quality Assurance, and Change & Adoption.
• Enable effective collaboration to ensure cohesive delivery.
• Manage dependencies, risks, and key decisions to maintain delivery momentum.
• Enable business-led Change & Adoption activities including communications, training, and operational transition.
• Serve as the central coordination point for delivery stakeholders offering transparency on delivery progress, risks, and dependencies.
• Develop and maintain integrated delivery plans covering scope, milestones, and forecasts.
• Manage project financials including budgeting and forecasting.

Digital Project Manager

Events

• Designing, implementing, and continuously improving global event detection and alerting systems
• Developing correlation logic and rules to identify related alerts
• Building and maintaining automation scripts and workflows
• Conducting routine health checks on event management systems
• Partnering with technical teams to integrate new services

IT Event Management Engineer

Customer Support

• Provide superior service via phone, chat, email, and post
• Research supporter history to tailor retention and upsell opportunities
• Promote campaigns, child sponsorship, and appeals
• Resolve queries and update records with accuracy
• Contribute to special projects and ongoing improvements
• Use CRM systems and digital tools effectively

Customer Service Representative – Fixed Term

• Provide quality and timely administrative support to enable the Global Director and Child Sponsorship Operations Leadership team to thrive in their roles.
• Manage relationships with senior stakeholders across the World Vision Partnership.
• Coordinate meeting schedules and ensure the required documents and presentations are prepared and accessible for all.
• Oversee and coordinate all logistics for Child Sponsorship Operations Team virtual and face-to-face meetings.
• Develop leadership and All Staff meeting cadences and rhythms.
• Support team to maintain a high-level tracker for priorities, milestones, dependencies, risks, and decisions.