Workforce and Community Education

Paralegal

• Provides dedicated support to the VP, Associate General Counsel
• Drafts and reviews a wide variety of legal correspondence, pleadings, agreements, and other documents under counsel supervision
• Assists Counsel with litigation case management, including discovery, document review, and evidence organization
• Conducts and coordinates internal investigations and gathers relevant documentation from university departments
• Drafts and prepares responses to federal and state agency requests, investigations, and related matters
• Supports compliance initiatives, including regulatory filings, policy development, and audits

Director

• The Associate Director of Assessment and Accreditation plays a key operational role in supporting the assessment and accreditation of academic programs within the College.
• This position collaborates closely with the Associate Dean of Academic Affairs, Department Chairs, Academic Program Directors (APDs), and Faculty Subject Matter Experts (SMEs).
• The Associate Director helps coordinate the collection and reporting of assessment data and supports the APDs in the preparation of annual and five-year program reviews.
• Provides strong operational leadership that translates institutional priorities into effective assessment and accreditation practices.

Associate Director – Assessment and Accreditation

Administrative Assistant

• Provides administrative and operational support across multiple teams in a shared services capacity.
• Supports invoicing and payment processing, including submitting invoices to Accounts Payable and tracking status as needed.
• Assists with contract processing, including routing documents for review and signature; does not draft contracts or provide legal review.
• Provides calendar and scheduling support for AVPs and leaders, including coordinating meetings and managing logistics.
• Coordinates onsite events and meetings, including room reservations, food orders, and general event logistics.
• Manages travel coordination and conference registrations, including bookings, registrations, and related documentation.
• Supports purchasing activities, including Amazon ordering and general supply requests, and expense reports in accordance with university procedures.
• Assists with managing corporate food delivery accounts (e.g., Grubhub) for team meetings and events.
• Serves as backup administrative support for other teams as needed to ensure continuity of operations.
• Responds to routine inquiries and provides general administrative assistance to staff and stakeholders.
• Maintains organized records, files, and documentation related to assigned administrative tasks.
• Supports preparation, formatting, proofreading, and editing of legal documents, including assembly, collation, pagination, and distribution both electronically and in hard copy.
• Maintains and retrieves electronic and physical files, including mail and other documents, assists with document routing, signature coordination, mail transmissions and special preparation and handling.
• Prepares materials and supports coordination of various team meetings.
• Performs other administrative duties as assigned.

Administrative Assistant, Student Success Services – Legal

Vice President

• Responsible for developing and executing a comprehensive talent development strategy for the university
• Ensure that talent development initiatives are aligned to organizational strategy, deliver measurable ROI, and strengthen the university’s culture
• Design and lead integrated strategies across leadership development, succession planning, organizational effectiveness, learning, and employee experience
• Accountable for all organizational training and development activities and outcomes
• Serve as a consultant to teams across the University
• Develop training strategies to support the University's initiatives
• Shape competency model framework to serve as a foundation for all professional development efforts

Associate Vice President – Organizational Training & Development

Human Resources

• Leads and develops a team responsible for the deployment, enhancement, and ongoing support of HR technology solutions.
• Partners with HR and business stakeholders to ensure HR technology solutions align with people strategy, business needs, and user experience expectations.
• Leads cross-functional project teams (internal and external) to design, build, test, and deliver complex HR technology solutions on time and within scope.
• Creates a high-performing team culture by setting clear expectations, providing coaching and feedback, managing performance, and supporting professional development.
• Assesses organizational capability and capacity; advises HR leadership on technology options that meet business needs while accounting for constraints and change readiness.
• Directs and participates in the optimization, design, and performance of Workday and related HR data, processes, security, and interfaces.
• Owns HR technology roadmap and release planning, including Workday semi-annual releases, feature adoption, enhancements, and defect resolution.
• Develops and executes change management, communications, and training tactics that drive adoption of new solutions across the organization.
• Leads structured requirements discovery with HR COEs and business partners to document, validate, and prioritize needs and ensure solutions are well-vetted.
• Configures and deploys Workday business process and system updates, including testing, documentation, and production deployment.
• Serves as the primary subject matter expert for Workday and other HR SaaS solutions, partnering with vendors and internal teams to resolve issues and improve functionality.
• Represents HR on cross-functional initiatives by defining scope, costs, resources, risks, and timelines for HR technology projects.
• Ensures enterprise HR data integrity across HR technologies and interfaces, including data quality, accuracy, security, and usability.
• Performs other duties as assigned.

Director, Human Resources Technology

• Responsible for strategic oversight and leadership of new prospect engagement and student onboarding
• Collaborates with Sr. Enrollment Leader to develop and execute enrollment strategies
• Monitors progress against forecast and ensures high-quality service delivery
• Provides strategic oversight of day-to-day enrollment operations
• Actively leads recruitment, hiring, training, and development of new team members
• Coaches and develops Associate Directors, Team Leads, and Enrollment Advisors/Specialists
• Completes all required documentation thoroughly
• Partners with campus leadership to ensure appropriate resources, staffing, and support are in place
• Designs and enhances processes, systems, and tools to improve effectiveness and efficiency.

Director, Enrollment

• Develop and execute a research agenda for Full-Service Community Schools implementation centered on efficacy, outcomes, and children/family growth
• Partner with National University faculty/staff to create structures for staff and graduate and undergraduate students to participate in research activities
• Research and evaluate the development and delivery of programs utilizing quantitative and mixed-methods research designs
• Produce research briefs, white papers, and tools to enhance user experience; and engage with other units within National University (e.g., Cause Research Institute) to enhance research efforts.
• Collaborate with researchers, graduate students, and post-docs at NU Cause Research Institute, Sanford College of Education, JFK School of Psychology and Social Sciences, and School of Health Professions to co-develop a robust research agenda supporting ENLACES.
• Engage in research-practice partnerships with partner districts and strategic partners to better understand ways in which innovative solutions from ENLACES are implemented.
• Manage research projects with a research team (graduate students and RAs), as well as weigh variety of internal and external stakeholders, ensuring research projects stay on track and within budget.
• Participate in training, coaching, and supporting graduate and undergraduate students in engaging in research projects.
• Collect, assemble, and maintain datasets related services provided to children, families, and teachers through ENLACES.
• Analyze data to generate evidence that can influence policy and practice
• Write research reports, briefing memos, summaries of journal articles, books, blogs and news articles individually and in collaboration with other researchers and scholars (internal and external).
• Present results of empirical analysis in interesting and easy to understand table and graphical formats.
• Contribute to writing grants to support continuation of grant funding that supports community school initiatives.
• Support the content development of RFPs
• Partner with external clients and consultants to support research and evaluation.
• Review content, products, and materials to ensure they align with evidence-based practices
• Attend conferences and seminars as needed.
• Other duties as assigned.

Research Director

Product Designer

• Support end-to-end UX workflows across research, design, and analytics
• Manage intake, tracking, and coordination of UX work across teams, including timelines, stakeholders, vendors, and resources
• Ensure UX work is tracked, updated, and progressing on schedule across projects, flagging risks and dependencies as needed
• Facilitate clear communication across teams and stake holders, including surfacing updates, risks, and dependencies
• Maintain and update tools (e.g., Jira) to ensure visibility into UX work, timelines, and status
• Support ad hoc research and operational needs as they arise within the UX team
• Represent UX teams in key meetings to share ticket and project updates
• Partner with stakeholders to clarify requirements and support readiness for execution
• Coordinate project kickoffs and ensure alignment across teams
• Maintain and optimize tools (e.g., Jira) and workflows to support UX operations
• Support development of standardized templates, documentation, and processes
• Help prepare and support team status meetings (e.g., agendas, updates, tracking action items) in partnership with UX leadership
• Identify opportunities to improve efficiency and streamline workflows
• Lead tracking of UX budgets, including tools, research, and vendor/agency spending
• Coordinate with external vendors and partners on invoicing, timelines, deliverables, and onboarding
• Ensure resources are aligned to priorities and utilized effectively
• Partner with PMO and cross-functional teams to align timelines, dependencies, and delivery plans
• Ensure UX work is coordinated within broader program and project plans
• Support coordination across multiple initiatives to maintain alignment and progress

UX Operations Specialist

• Drive the strategy and planning for assessment of academic program effectiveness and student learning.
• Serve as point of contact between the schools and university committees engaged with instructional research and departments involved with academic assessment and accreditation.
• Formulate and implement critical activities supporting assessment of academic program effectiveness and student learning.
• Collaborate with program directors to establish standards for meeting programmatic accreditation standards.
• Manage the development and overall quality control of scoring instruments, surveys, or other assessment tools.

Director of Assessment and Accreditation

Social Media Manager

• Monitor user engagement and respond to questions, comments, and messages in a timely, on-brand manner.
• Monitor and respond to reviews across platforms such as Trustpilot, Glassdoor, Facebook, Google, Yelp, Reddit, and similar sites.
• Support social media content creation and execution, including scheduling, boosting, opening project requests, and filming/editing short-form video content (e.g., Reels, Shorts, TikTok).
• Coordinate social media outreach initiatives and manage SWAG distribution in support of engagement efforts.
• Track, analyze, and report on key performance indicators (KPIs) to measure social media effectiveness.
• Write and edit social media copy, including posts and audience responses, aligned with brand voice and guidelines.
• Coordinate with internal and external teams to support content development, campaigns, and execution.

Social Media Coordinator

• Provide administrative and staff support duties for faculty, administrators, and students within the Sanford College of Education
• Assist and direct visitors and resolve administrative problems and inquiries
• Compose, edit and proofread correspondence and reports
• Prepare a range of administrative documents
• Provides administrative support for SCOE faculty statewide including meeting coordination, calendar management, document creation and coordination
• Organizing and maintaining electronic and paper filing systems, managing department distribution lists
• Engage with students, faculty and administrators to triage and provide information in response to range of SCOE inquiries from internal staff and faculty, students, and parties external to the University

Administrative Assistant II

• Develop platform‑specific content strategies that support recruitment, engagement, and brand reputation goals.
• Design and execute social media content to achieve marketing objectives, including creating, managing, and publishing high‑quality original content across platforms.
• Write and edit social media copy and produce short‑form video content for Reels, Shorts, TikTok, and emerging platforms.
• Lead community and reputation management, including moderation best practices, response frameworks, and issue identification.
• Maintain and update moderation templates and guidance aligned with brand voice, escalation protocols, and compliance standards.
• Monitor social media performance and KPIs, analyze results, and provide insights to support optimization, testing, and recommendations.
• Stay current on platform trends, algorithm changes, and cultural moments to inform content and engagement strategies.
• Collaborate with internal marketing and communications partners on campaigns, launches, and priority initiatives.

Social Media Strategist

Analyst

• The Senior Digital Analyst is responsible for end-to-end tracking, measurement, and reporting across digital products, UX experiences, and marketing journeys.
• This role ensures data accuracy and delivers actionable insights across websites, user journeys, and campaign performance.
• Partnering closely with UX, Marketing, Enrollment, and Web Development teams, this role connects behavioral data (GA4, Full Story), CRM data, and journey performance to drive conversion, engagement, and lead outcomes.

Senior Digital Analyst

Ecommerce

• Drive the execution and optimization of user-first digital experiences across the prospective student journey.
• Partner with Enrollment, Marketing, and Product teams to identify and recommend new products and experience opportunities.
• Translate business needs into user-first experience concepts.
• Map, optimize, and operationalize end-to-end journeys across Web, CRM, and Enrollment touchpoints.
• Support AI and innovation initiatives by ensuring experiences are user-centered and measurable.
• Conduct biannual competitive and technology audits.

Associate Director, Digital Experience

Frontend Engineer

• Develop and maintain WordPress web pages, templates, and reusable components to support scalable and maintainable site experiences.
• Translate UX designs and requirements into responsive, high‑quality front‑end code using HTML, CSS, and JavaScript.
• Ensure consistency, scalability, and performance across all pages and user journeys by following design systems and coding standards.
• Optimize page speed, load times, and cross‑device compatibility to deliver reliable experiences across browsers and devices.
• Support implementation of analytics tracking, tagging, and data layer requirements to enable accurate reporting and measurement.
• Maintain and update content and page structures within the CMS, ensuring accuracy, accessibility, and ease of ongoing content management.
• Perform front‑end testing and QA to validate functionality, responsiveness, accessibility, tracking accuracy, and performance prior to release.