WinnCompanies

Compliance

• Provide direct support and routine accessibility to properties within the assigned portfolio through attendance at regularly scheduled meetings, conference or direct calls, email, and the help desk ticketing system.
• Perform regular on site and remote audits, both scheduled and unscheduled, and where possible, assist sites in preparation of, attend, and provide guidance in responding to agency audits.
• Assist in regular review and revision of Compliance policies and procedures to reflect new or changing agency requirements.
• Disseminate information about company policies and procedures, and implement changes as appropriate.
• Participate in onboarding of new properties through analysis and interpretation of regulatory documents and system setup, and oversee the lease up or conversion of new and existing properties to ensure owner and investor expectations are met or exceeded.
• Review reasonable accommodation requests and monitor reasonable accommodation logs to ensure properties are compliant with both agency and company policies and procedures.
• Facilitate training through either direct delivery or coordination with existing trainings provided through professional organizations.
• Various other administrative duties as assigned.

Regional Compliance Coordinator

Manager

• Oversee the daily operations of 7 to 25 properties and direct supervision of two to seven Property Managers and Senior Property Managers (maximum of 10)
• Maintain positive resident relations
• Meet the financial objectives of ownership and management
• Protect the value and integrity of the real estate
• Responsible for all applicable regulatory standards and requirements
• Travel required
• Review and present annual budgets for approval by senior management
• Collaborate with senior management to establish appropriate rent levels
• Approve or disapprove all expenses which exceed the Property Manager’s authority level
• Ensure timely collection and deposit of all rents and other fees
• Conduct monthly financial reviews
• Provide timely submission of required financial reporting as prescribed by company policy

Regional Property Manager

• Oversee the daily operations of 7 to 25 properties
• Direct supervision of two to seven Property Managers and Senior Property Managers (maximum of 10)
• Maintain positive resident relations
• Meet the financial objectives of ownership and management
• Protect the value and integrity of the real estate
• Be responsible for all applicable regulatory standards and requirements
• Travel required

Regional Property Manager – Southern California

Marketing

• Manage leads in the property management CRM platform
• Conduct local outreach and business networking to improve word of mouth referrals
• Plan and host early marketing events and open house events with a heavy focus on converting leads to leases
• Manage application paperwork, move in planning and lease renewals
• Provide outstanding service to customers, residents, and clients while always maintaining budgeted occupancy at the highest attainable rents
• Ability to manage various administrative projects to support new property launch efforts

Leasing and Marketing Specialist

Project Manager

• Manage project to stand up new asset-building program, which will span multiple phases and workstreams (e.g. data infrastructure, process development, policy development) and require coordination of cross-departmental stakeholders.
• Manage daily operations of existing eviction prevention program, including quarterbacking work of cross-functional contributors (viz. property managers, attorneys, accountants, IT administrators, resident service coordinators), liaising with asset manager clients, and directly handling and manipulating data with complex architecture.
• Manage project to scale existing eviction prevention program and expand to new markets, which may include process development, data analysis, and light financial modeling.
• Other duties as assigned.

Economic Mobility Project Manager

Recruitment

• Provide day-to-day oversight of the Talent Acquisition function to meet hiring needs across all regions that Winn operates
• Supervise, coach, and develop Talent Acquisition team members
• Source and manage external recruiting consultants and agency partners as needed
• Develop and manage annual recruiting forecasting, recruiting budget, and monthly budget re-projections
• Track and report on key performance indicators (KPIs), team performance, open jobs, and trends in the talent marketplace
• Proactively partner and advise leaders at all levels to address and overcome TA challenges
• Partner with the HR leadership team to support cross-functional Talent Management initiatives and trainings
• Identify, manage, and evaluate vendors and technology that support the Talent Acquisition function
• Develop and drive employer branding initiatives in partnership with the Marketing and Communications teams
• Position WinnCompanies to consistently deliver positive candidate experience
• Perform ad hoc reporting, special projects and respond to the ever evolving (and oftentimes unexpected!) needs of the business

Talent Acquisition Director

Customer Support

• Conduct all business in accordance with the Company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to property management.
• Support WinnSTART/STOP processes, including: property setup tasks, vendor coordination, and onboarding support to ensure smooth transitions.
• Contributing to documentation and analysis of findings to support operational readiness.
• Assist with correspondence to/from CHA, IHDA, or HUD as needed.
• Assist in monitoring the recertification process to ensure support of team members that are working to complete recertifications in a timely fashion.
• Responsible for maintaining an accurate daily timekeeping record via our Paycom time keeping system.
• When meeting with residents, document their file with any concerns and complaints that could become a future issue for the Management Office.
• Generate and close work orders, as needed.
• Report any physical concerns to manager when walking around the property.
• Greet residents either by phone or in person, in a professional and courteous manner, and in line with Habitat’s Core Values.
• Assist assigned property with a variety of clerical functions such as, but not limited to, data entry, filing, answering phones, handling mail, delivering notices, meeting with residents, collecting rent etc.
• Will regularly change work locations day to day. Rarely will be required to change locations during the same workday.
• Creates new files, labels, and maintains files accordingly, as needed.
• Address or direct resident inquires, and other requests as required.
• Maintain a clean work area, free of debris or safety hazards.
• Perform all functions in accordance with operation guidelines.

Property Support Specialist

• Responsible for Talent Acquisition reporting including: new hire reports, chargeback reporting, bonus reporting, and other ad hoc reporting requests
• Responsible for the oversight of acquisitions and transitions which includes outreach, tracking hiring statuses, enforcing timelines/deadlines, and background checks of transitioning employees
• Provide customer service to leaders by tracking hiring process and candidate progress
• Serve as backup and escalation point for background checks and TA coordinators when necessary
• Assist with maintaining and improving Applicant Tracking System, Dayforce Recruiting, for continuous improvement and troubleshooting
• Serve as subject matter expert in employer branding and candidate outreach, creating and supporting outreach campaigns and assisting with reputation management efforts
• Conduct audits of TA and TA Operations processes ensuring compliance with Winn policies/processes and legal compliance such as pay transparency etc.

Talent Acquisition Operations Specialist

• Review and present annual budgets for approval by senior management. Monitor property budget performance and prepares and/ or reviews monthly variance reports and reforecasts. Work with senior management to resolve financial issues. Conduct monthly financial reviews. Approve or disapprove all expenses which exceed the Property Manager’s authority level. Collaborate with senior management to establish appropriate rent levels. Ensure timely collection and deposit of all rents and other fees and initiates corrective and/or legal action as needed. Review rent schedules, scheduled rent increases, and renewals.
• Monitor each property's recertification process including the completeness, accuracy, and timeliness of all recertifications. Assist in the negotiation of vendor contracts in accordance with the Winn Purchasing Policy. Track property tax reassessments, tax bill issuance, and the accuracy of the property tax rates. Work with Superintendents and Regional Maintenance Coordinators to implement all maintenance programs and controls to ensure that expenses are kept within budget. Ensure timely and accurate submission of Monthly Manager's Reports. Participate in company-wide initiatives as required.
• Meet with each client at least quarterly to review property performance and client satisfaction. Respond to all client inquiries or concerns as soon as possible-but no later than 24 hours after receipt. Ensure that the building and grounds are well maintained. Provide for the maintenance and operation of all life safety systems. Oversee maintenance policies, plans, and procedures, including work order systems, purchase order systems, bidding requirements, preventive maintenance, inventory control, and turnover procedures. Work with the Regional Maintenance Coordinator to resolve maintenance issues. Conduct regular meetings with maintenance staff.
• Provide timely submission of required financial reporting as prescribed by company policy. Maintain detailed written records per company policy and in accordance with all applicable agency requirements. Implement all company policies, plans, and procedures. Conduct weekly staff meetings with property personnel, emphasizing the Winn Safe Protocol. Conduct site visits in accordance with the company’s guidelines for the physical inspection and review of administrative and maintenance procedures.
• Maintain budgeted occupancy goals. Follow company marketing policies and reporting requirements, maintain comparability studies, and implement site resident retention program. Ensure quality of rental advertising and printed materials. Demonstrate a comprehensive understanding of the: market area, site competition, and general market conditions. Work with the Director of Marketing to implement the company's marketing policies and procedures and to resolve marketing issues. Review the property’s rental application process and adheres to property and agency standards. Comply with all applicable agency requirements including the maintenance of the property’s internal and external wait list. Supervise the leasing and renewal programs. Conduct weekly meetings with the leasing staff.
• Recruit, hire, train and develop personnel to meet regional staffing requirements. Use company directives in the hiring, promotion, termination and transfer of site personnel. Maintain personnel records according to company policy. Promote staff efficiency through ongoing company and industry trainings, instruction, and leadership. Resolve personnel problems and engages Human Resources and senior management as needed. Collaborate with senior staff on salary adjustments and promotion of personnel. Comply with Affirmative Fair Housing regulations and Equal Opportunity/Affirmative Action policies, including federal, state, and local governing agency requirements. Ensure advertising satisfies EEO requirements. File required paperwork regarding workers' compensation claims in accordance with company policies. Use the company's Professional Development Program to develop, assist, train, and motivate site personnel. Ensure the Human Resource policies are implemented and followed.
• Create and maintain active resident relations programs by promoting positive interactions with all residents. Work closely with resident groups in establishing ongoing programs to meet the needs of the residents. Conduct quarterly resident meetings to establish effective lines of communication. Strive to maintain a quiet, peaceful environment for all residents.
• Asses the property's security needs, implement security programs and/or security contract, and make recommendations to senior staff. Involve community resources, including local police departments, in security matters affecting the property.

Regional Property Manager – Multiple NY Sites

• Collaborate with senior management to establish appropriate rent levels.
• Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
• Maintain optimum level of occupancy.
• Process timely and accurate move-ins, move-outs, recertifications, and renewals.
• Approve rental applications adhering to property standards and all appropriate agency standards.
• Follow company marketing policies and reporting requirements.
• Ensure the property tenant files are organized, complete and accurate.
• Ensure that Property Software Data is accurate at all times.
• Ensure that the site maintains compliance with applicable state and federal program regulations.
• Ensure the property and grounds are well maintained.
• Direct maintenance team to implement maintenance programs and controls.
• Report property incidents, accidents, and injuries in accordance with company policy.
• Resolve resident issues and conflicts timely and in accordance with site guidelines.
• Prepare the property's annual budget for approval by senior management.
• Provide accurate financial reporting and monthly variance reporting.
• Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
• Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
• Use company directives to screen, hire, and train new personnel.
• Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
• Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
• Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.

Property Manager II

• Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
• Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
• Assist in all facets of physical and financial management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.
• Support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.
• Ensure compliance with USDA and Tax Credit (LIHTC) program requirements while maintaining a welcoming community.

Assistant Property Manager

Events

• Perform residential maintenance tasks including general maintenance, painting, and groundskeeping
• Cover scheduled shifts (Monday–Friday or weekends and evenings depending on role)
• Respond to maintenance requests and perform hands-on repairs and upkeep
• Maintain property appearance and safety for Campbell Crossings LLC (WinnCompanies)

Maintenance Professional

• Split time between Truman Apartments and Anderson Apartments (148 units total) in El Paso, TX and oversee all operational aspects of assigned communities
• Maintain the apartment community, residents, and staff while meeting financial objectives of the owner and management company
• Ensure compliance with applicable state and federal program regulations (LIHTC/HUD knowledge preferred)
• Maintain optimum occupancy; review rent schedules; prepare and submit rent increases and renewals
• Process timely and accurate move-ins, move-outs, recertifications and renewals; approve rental applications per standards
• Ensure tenant files are organized, Property Software data is accurate, and property/grounds are well maintained
• Direct maintenance team and implement maintenance programs and controls; report incidents per policy
• Prepare the property’s annual budget; provide accurate financial and monthly variance reporting
• Solicit bids, process Purchase Orders and Invoices per Winn Purchasing Policy
• Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines
• Recruit, train, and develop staff using company directives and the Professional Development Program; conduct weekly staff meetings
• Promote staff efficiency and engagement through training, instruction, and leadership; embody Winn Guiding Principles

• Provide excellent customer service to residents, technicians, and project site team members in a fast-paced environment.
• Receive emergency and non-emergency service requests via online, email, or calls from residents.
• Handle all calls, including troubleshooting and scheduling resident service request needs.
• Identify repeat, reoccurring, or outstanding requests and take appropriate action to escalate and resolve.
• Prioritize calls according to urgency and importance.
• Create work orders and dispatch accordingly.
• Schedule work orders. Ensure all work orders are processed in a timeline manner to include online work orders and voicemails.
• Monitor voicemails and ensure calls are returned and queues are cleared by the end of each day.
• Handle customer questions and concerns regarding service requests.
• Dispatch and schedule pest control work orders.
• Provide scheduling support for Deployed Spouses Program.

Customer Service Coordinator

WinnCompanies is looking for a Regional Compliance Specialist to join our team at our Fresno Regional Office.

The Regional Compliance Specialist is responsible for ensuring that all policies and procedures from WinnResidential and affordable housing agencies are communicate to, and implemented by site managers and senior staff within the assigned portfolio. You will also be responsible for delivering a network of training, completing compliance reviews, monitoring property-specific compliance requirements across program types, and providing direct support to the assigned portfolio to ensure properties are meeting or exceeding regulatory requirements across various agencies and organizations.

Please note that the pay range for this position is $70,000 to $75,000 annually, depending on experience, plus mileage reimbursement. Additionally, the regular work schedule is as follows: Monday through Friday, from 8:00 AM to 5:00 PM.

Regional Compliance Specialist

Accountant

• WinnCompanies is looking for a Senior Accountant to join our team, and we're looking for someone with an eye for detail and a knack for action. In our Winn Military Housing Accounting Division, you'll be a key part of the Airforce accounting team, helping to oversee our project accounting, cash management, and financial reporting for our Airforce sites.
• You'll bring your solid accounting, analytical, and time management skills to the forefront as you process, review, and evaluate financial transactions for a portfolio of housing properties. Your expertise will help our clients improve the financial performance of these properties, making a positive impact on the whole community.
• This is a great opportunity for someone who enjoys a fast-paced environment where they can truly make a difference. You will work on-site in our Brentwood office four days a week, with one day of remote flexibility weekly. Please note that the schedule for this role may be as late as 10 a.m. to 6 p.m. CST, Monday through Friday. The hourly compensation for this position is $33.70 - $36.05 depending on experience.
• If you're ready to make a positive impact and thrive in a fast-paced environment, then let us know by applying today!

Senior Accountant

Security Engineer

• Assists sites with selection and onboarding of third-party security vendors. Assists sites with contract compliance for third party security vendors, including adherence to post orders and modification of deployment schedules.
• Monitor security equipment and ensure maintenance and repairs are completed. Review bids for security equipment and assist in design process for installed security systems.
• Perform process and procedure audits and present findings.
• Create and implement new policy for physical security operations.
• Respond to security incidents as needed.
• Perform site security assessments and provide detailed findings and recommendations.
• Collect and present metrics data for on-site third-party security vendors.
• Collect, present, and submit metrics data for incident reports. Serve as primary contact for Unified Data Report for all sites/regions.
• Participate in implementation of security recommendations and improvements.
• Serve as SME for recruitment of vendors and security personnel (both internal and external). Assist VP of Physical Security with vendor engagement and selection of security contracts and bid process.
• Assist with creation and deployment of security and safety related training courses.
• Participate in security briefings and site/regional security meetings.
• Complete other duties as assigned.

Regional Compliance Coordinator

Regional Property Manager

Regional Property Manager – Southern California

Leasing and Marketing Specialist

Economic Mobility Project Manager

Talent Acquisition Director

Property Support Specialist

Talent Acquisition Operations Specialist

Regional Property Manager – Multiple NY Sites

Property Manager II

Assistant Property Manager

Maintenance Professional

Property Manager II

Customer Service Coordinator

Regional Compliance Specialist

Senior Accountant

Regional Physical Security Manager