WillHire

Sales

• Assist with the quarterly variable compensation process, from calculating payments to providing reports for management review and approval
• Responsible for accurately applying the terms of our compensation plans and preparing payroll files
• Investigate and resolve commission and bonus-related inquiries from compensation plan participants, including system access issues, transaction disputes, credits, and payment calculations
• Conduct research related to revenue and compensation data validations
• Help prepare documentation for SOX and other audits
• Prepare analyses for quarterly accounting accruals
• Active participant in the GTM development cycle during requirement gathering, testing, and production validation process
• Collaborate with key stakeholders such as the CX Design team, Business Finance teams, and other cross functional teams as needed
• Support Workmate case inquiries adhering to SLAs
• Proactively identify and thoroughly investigate discrepancies, anomalies, or other data inconsistencies and return suggested courses of action to resolve

Sales Analyst, Commission

Consultant

• Lead and project manage the integration workstream, hitting delivery dates and driving results
• Conduct discovery sessions to develop and document a thorough understanding of customer integration needs
• Design, build, and document high-complexity technical solutions using the latest Workday tooling and AI capabilities to address complex customer and/or vendor requirements
• Explain complex AI and technical concepts in simple terms to both technical developers and non-technical stakeholders
• Assist customers in testing and conduct knowledge transfer sessions to ensure post-production success
• Participate in internal initiatives and process improvement

Senior Integration Consultant, State and Local Government

Customer Success Manager

• Establishing a trusted advisor relationship across the customers organization, from Executive Sponsors to Day to Day contacts, that works to ensure customer’s are getting value from our products and services.
• Monitoring and facilitating the customer’s adoption of our solution features and their overall business needs as they relate to our products.
• Stay on top of any major changes within their customer’s organization to be able to effectively help manage the change and develop the relationships as necessary.
• Developing success plans/customer journey for customers that outline their critical success factors, metrics for success, potential issues, track progress and provide recommendations.
• Acting as a liaison between product management and the customer with a focus on communicating the Workday innovation roadmap and how the roadmap will influence customer activities.
• Leveraging customer relationships as needed for prospect references and driving customers to Workday Adaptive Planning events.
• Maintain revenue stream from each customer’s subscription by creating and demonstrating top & bottom-line value for each customer.
• Managing renewals from end-to-end, including negotiating contracts.
• Identifying upsell/add-on opportunities and collaborating with Account Executives.

Customer Success Manager – Adaptive Planning

Manager

• Become a guide in Workday's Implementation Methodology and demonstrate it on all engagements
• Lead the implementation of 3 - 5 simultaneous projects
• Show strength in the Workday product suite – Financials, HCM, and/or Payroll
• Participate in the sales cycle to gather requirements, formulate delivery approach, and develop a proposal/SOW
• Provide guidance and mentoring to those Professional Service resources working on their implementations
• Ensure projects are accurately planned, staffed and tight management of scope and budget/resource forecasting
• Work with the internal customer project manager to identify/resolve all issues that could impact project scope and/or timeframes
• Present at Executive Steering Committee meetings
• Ensure the client takes advantage of Workday standard methodologies
• Be a liaison for professional services when interacting with sales and/or development
• Find opportunities to position other service offerings
• Ensure the client can serve as a reference upon completing their implementation
• Assist in the transition of the customer from professional services to product support
• Ensure the project is delivered within the budget outlined in the SOW
• Present clients with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

Engagement Manager

• Lead the end-to-end global close process in accordance with ASC 740 including related SEC reporting, driving accuracy, timeliness, and control integrity
• Own global provision governance including standardized templates, review protocols, documentation requirements, and escalation frameworks
• Conduct sophisticated ASC 740 technical analyses, including new accounting standards, business operations, structural changes, and tax law developments
• Act as an ambassador to across business functions to identify upstream operational or accounting changes and ensure timely evaluation of tax accounting impacts
• Lead technical assessment and documentation for transactions, restructurings, acquisitions, and other business events impacting the tax provision
• Serve as a technical reviewer for provision activities performed by teams outside the U.S.
• Mentor and elevate the global team's technical capabilities and support long-term scalability
• Drive adoption of technology-enabled provision processes and documentation workflows
• Partner in automation, data readiness, and system improvement initiatives cross functionally

Senior Tax Provision Manager

IT Support

• Drive AI consumption and revenue by creating strategic, customer-specific roadmaps
• Optimize platform entitlements and evaluate current/future usage patterns
• Lead Agent Test Drives and accelerate sales cycle with demos
• Collaborate with Solution Architects to build Workday Demo Platform POCs
• Deliver custom engagements, guide POC builds, and contribute to improvement initiatives
• Cultivate long-term relationships with key customers and demonstrate solution value to executives

Forward Deployed Experience Enterprise Architect

Full-stack Engineer

• Build and deliver full stack features that power AI agents embedded in HR and Financial workflows
• Own services and experiences from development through production—you build it, you run it
• Collaborate in an iterative, team-first environment that values strong engineering practices and continuous learning
• Share knowledge, mentor teammates, and help raise the technical bar across the pod

Principal Software Development Engineer, Full Stack

• Establishing a trusted advisor relationship across the customers organization, from Executive Sponsors to Day to Day contacts
• Monitoring and facilitating the customer’s adoption of our solution features and their overall business needs as they relate to our products
• Stay on top of any major changes within their customer’s organization
• Developing success plans/customer journey for customers that outline their critical success factors
• Acting as a liaison between product management and the customer
• Leveraging customer relationships for prospect references and driving customers to Workday Adaptive Planning events
• Maintain revenue stream from each customer’s subscription by creating and demonstrating top & bottom-line value for each customer
• Managing renewals from end-to-end, including negotiating contracts
• Identifying upsell/add-on opportunities and collaborating with Account Executives

Account Executive

• Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management
• Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment
• Drive strategic add-on and renewal business of Workday solutions within Major Account customers
• Coordinate cross functionally with Workday’s internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support)

Account Executive – Customer Base Major Accounts

Payroll

• Become an expert in the Workday Payroll product suite
• Provide FSI and PS industry perspective for customer business requirements
• Ensure FSI and PS best practices are maintained
• Understand client business requirements, configure the Workday solution, and demonstrate configurations through prototype systems
• Assist the client in testing the Workday solution
• Serve as a mentor for new Payroll Consultants
• Ensure the client takes advantage of Workday FSI and PS best practices
• Ensure the client is referenceable once the client is in production
• Participate in update training and share product skills with other consultants

Senior Consultant – Payroll, FSI, PS Industries

• Serve as a strategic partner to customers, guiding them through workflow redesign, process optimization, and operating model shifts required to unlock the full value of CLM
• Design and own structured success and adoption plans aligned to the Specialized Customer Success framework, tailored to each customer’s starting point and objectives
• Lead proactive, planned customer engagements that accelerate adoption and maturity
• Use product usage data, health indicators, and customer feedback to assess adoption, prioritize efforts, and adjust success plans
• Collaborate cross-functionally with Sales, Core Customer Success, Services, Product, and Operations to deliver cohesive engagement motions
• Act as a trusted advisor to senior stakeholders across Legal, Procurement, Finance, and IT
• Prepare and deliver executive briefings that highlight progress, outcomes, risks, and opportunities
• Identify and cultivate customer champions and advocacy opportunities

Specialized Customer Success Manager, CLM

Director

• Manage a portfolio of projects, including Workday primed and partner primed projects
• Manage budget, timeline, scope and risks for assigned portfolio of projects
• Monitor project forecasts, and compliance with departmental policies on project governance
• Act as trusted advisor for the customer's executive leadership team, including participation in Steering Committee meetings
• Work with Resource Management and Consulting Managers to staff project teams and act as escalation point for project staffing issues
• Assist with sales to provide expertise on deployment approaches, input into project staffing plans and SOW’s
• Conduct project assessments on strategic projects
• Provide advisory services on strategic projects
• Review project change orders to ensure they are adequately documented and executed
• Collaborate across projects in the portfolio to help bring consistency and delivery excellence across the business
• Lead internal initiatives that support practice development
• Mentor Engagement Managers through continuous coaching on Workday methodology, processes and policies

Project Director – State & Local Government

Machine Learning Engineer

• Develop tailored user experiences using advanced LLMs and predictive analysis
• Collaborate to deliver ML solutions across product ecosystem
• Develop and deploy new products at scale
• Continuous improvement and quality focus
• Strong sense of ownership and teamwork

Principal Machine Learning Engineer

• Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management
• Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment
• Drive strategic add-on and renewal business of Workday solutions within Large Enterprise customers
• Coordinate cross functionally with Workday’s internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support)

Account Executive – Healthcare

• Become a guide in Workday's Implementation Methodology and demonstrate it on all engagements.
• Lead the implementation of 3 - 5 simultaneous projects.
• Show strength in the Workday product suite – Financials, HCM, and/or Payroll.
• At times, participate in the sales cycle to gather requirements, formulate delivery approach, and develop a proposal/SOW.
• Provide guidance and mentoring to those Professional Service resources working on their implementations.
• Ensure projects are accurately planned, staffed and tight management of scope and budget/resource forecasting.
• Work with the internal customer project manager to identify/resolve all issues that could impact project scope and/or timeframes.
• Present at Executive Steering Committee meetings.
• Ensure the client takes advantage of Workday standard methodologies.
• Be a liaison for professional services when interacting with sales and/or development.
• Find opportunities to position other service offerings.
• Ensure the client can serve as a reference upon completing their implementation.
• Assist in the transition of the customer from professional services to product support.
• Ensure the project is delivered within the budget outlined in the SOW.
• Present clients with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW.