WillHire

Manager

• Guiding customers to success in a dynamic environment, helping them achieve the business transformation they are looking for
• Leading projects across a wide range of industries, with a focus on large and complex global deployments
• Delivering expected value to customers on time and on budget, ensuring the best possible experience from project start-up through go-live
• Promoting a culture of innovation and continuous improvement, including using AI tools and emerging technologies to increase delivery efficiency and streamline project work

Senior Engagement Manager

Recruitment

• Build and execute the end-to-end talent acquisition strategy for Global CX and Partners, ensuring alignment with broader business objectives
• Manage and grow a high-performing Talent Acquisition team, coaching and mentoring Talent Partners to deliver exceptional results
• Establish collaborative partnerships with Operations and Finance functions to manage headcount budgets, forecasts, reporting, and capacity planning against hiring demand
• Serve as the operational “right hand” to the TA GCO Vice President, helping drive operational rigor and establishing operational rhythms across all of GCO (reporting, QBR’s, meeting cadences, etc) to help continue to up level our service delivery
• Partner as a key advisor to HR Centers of Excellence, collaborating with Talent Marketing, Operations, and Analytics to align recruitment branding and data-driven insights with global business objectives
• Uncover opportunities to build and drive creative networking efforts through a variety of channels and resources, including the Workday product, and building talent communities through social talent outreach
• Champion the use of AI and emerging tools to innovate recruitment practices and enhance the candidate and hiring manager experience

Director, Talent Acquisition – Global CX & Partners

Account Executive

• Develop strategy for prioritizing, targeting, and closing key opportunities in assigned territory
• Performs account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment
• Initiate and support sales of Workday solutions within Large Enterprise prospects and shares Workday value proposition
• Be responsible for developing relationships with net new customers with a focus on deal management and connecting customers with Workday solutions, particularly core financials
• Negotiate deals with a variety of C-Suite Executives to close opportunities
• Maintain accurate and timely customer/prospect, pipeline, and service forecast data

Enterprise Account Executive – Manufacturing

• Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management
• Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment
• Drive strategic add-on and renewal business of Workday solutions within Major Account customers
• Coordinate cross functionally with Workday’s internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support)

Account Executive – Major Accounts

Consultant

• Primary customer point of contact for data conversion between the project team and customers
• Collaborate with cross-company stakeholders within a specific time
• Handle day-to-day work challenges confidently; adjust to shifting priorities
• Identify and solve technical and operational issues during implementation

Senior Technical Consultant – Data Conversion

Affiliate Manager

• Establish and manage relationships with customer executives and stakeholders creating a valued, long-term partnership with mutual accountability and serve as an extension of Workday leadership on assigned accounts
• Maintain responsibility for Workday deployment and adoption success guiding customers in successful enterprise transformation, planning and implementation of new features and products
• Collaborate with Account Executives and Service Executives to help position and sell or upsell Workday product, deployment, and postproduction services, into your customer base and ensure they’re getting maximum value from the product
• Provide advice to and participate in prospect sales cycles to help support implementation related activities that will become part of their portfolio
• Drive customer self-sufficiency by ensuring customers understand what success looks like and how to engage with the Workday services and product organizations
• Partner with workmates to position additional value available through in-subscription adoption, additional subscription products, or activation of offerings from our platform ecosystem
• Guide large, partner-led accounts with significant complexity such as multi-institutional higher education systems, large local governments, or statewide deployment scope
• Create and deliver MP-related deliverables with Success Plans, e.g. strategic and engagement plans
• Provide direction and support to Workday and partner project teams especially as it relates to scope, budget, timeline, and critical deployment issues, may act as the point of contact to facilitate and resolve escalated customer and/or project issues
• Engage other service resources as necessary to support account planning and feature adoption strategies
• Leverage customer relationships as needed for prospect references

Principal Managing Partner – Education, Government

Associate

• Help build the 'AI Deployment Engine' for Workday
• Design and build AI automations and orchestrations
• Partner closely with Workday's best functional consultants
• Identify opportunities to streamline and standardize implementation workflows
• Collaborate with cross-functional partners
• Help break down ambiguous implementation challenges into scalable solutions

Senior Associate Product Advisor, Deployment Innovation

Product Marketing

• Lead GTM strategy design for growth initiatives in new offerings
• Architect the mid-to-long-term evolution of our GTM model
• Design and operationalize AI-driven GTM motions
• Establish KPIs and diagnostic frameworks
• Build and maintain robust data models and experimentation frameworks
• Craft compelling narratives and executive-level presentations
• Assess market and competitive landscape

Senior Manager, GTM Strategy, Planning

• Help customers overcome HR technology challenges and feel rewarded by driving high levels of customer satisfaction.
• Confidently and consistently provide excellent customer service.
• Engage customers to quickly understand business requirements.
• Share their broad experience with industry practices.
• Adapt and succeed independently in challenging situations.
• Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions.
• Support multiple customers concurrently on short duration projects.
• Help customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features.
• Conduct research to ensure understanding of customer questions and related Workday concepts.
• Deliver small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
• Troubleshoot product configuration to resolve or provide optimal product configuration to meet customer business requirements.
• Clearly and effectively communicate responses and value to customers.
• Partner with an Engagement Manager to deliver various services including Feature Adoption Workshops and Health Checks.
• Facilitate group customer sharing discussions.

Senior HCM Functional Consultant – Workday Success Plans

• confidently and consistently provide excellent customer service
• engage customers to quickly understand business requirements
• share their broad experience with industry practices
• adapt and succeed independently in challenging situations
• develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions
• support multiple customers concurrently on short duration projects
• enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features.
• share expertise with customers on a variety of Ask-an-Expert requests by:
• conducting research to ensure understanding of customer questions and related Workday concepts.
• delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
• troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
• clearly and effectively communicating responses and value to customers.
• partner with an Engagement Manager to deliver services that include:
• Feature Adoption Workshops (Facilitate customer Workday feature roadmap discussions)
• Functional Review (Tenant Review with Consulting Services)
• Health Check (Tenant Review with Cross Functional Consulting Services)
• additional services that our consultants deliver include:
• Collaboration Crews (Facilitate group customer sharing discussions)
• Accelerator Webinars (Creating and delivering customer presentations on how to use Workday features to achieve business goals)
• Feature Accelerator (Providing one-on-one consulting guidance to accelerate customer feature adoption)
• Feature Adoption Tenant Reviews (Reviewing customer tenants to identify adoption opportunities

Senior PATT Functional Consultant – Workday Success Plans

Data Engineer

• Contribute to a cloud ops platform that enables ingestion of data from internal and external producers
• Compute and aggregate meaningful, curated data sets
• Surface these sets to Workday Front-End components or as embedded contextual data for AI/ML inference generation and agentic workflows

Senior Software Engineer – Data Hub

Security Engineer

• Confidently and consistently provide excellent customer service
• Engage customers to quickly understand business requirements
• Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions
• Support multiple customers concurrently on short duration projects
• Clearly and effectively communicating responses and value to customers.

Functional Consultant – HCM, Security, Workday Success Plans

AI Engineer

• Lead the end-to-end system design, architectural framework, and product integration of Workday’s next generation of intelligent agents
• Architect how foundational models are safely and reliably integrated into production-grade software
• Own the design, experimentation, and orchestration of complex agentic workflows
• Be a core champion for Responsible and Governed AI, architecting systems with guardrails for data privacy and predictability
• Balance high-level system design and hands-on execution, solving critical product constraints like latency and reliability

Principal AI Engineer

• Lead the development and implementation of strategies that promote end-user adoption of Workday.
• Support change-related activities including, but not limited to, change impact analysis, strategy development, readiness assessment, and adoption measurement
• Lead hands-on development of communications and training materials that support a successful transition to Workday for key end-users
• Contribute to the ongoing development and refinement of Workday's Change Management methodology to support new SKUs and other innovation-focused initiatives
• Confidently and consistently provide excellent customer service
• Share their broad experience with industry practices
• Adapt and succeed independently in challenging situations
• Support multiple customers concurrently on short duration projects
• Enjoy the reward of helping customers to stabilize and optimize their Workday applications and to learn about new features.
• Partner with an Engagement Manager to deliver Change Management services (Tenant Review with Advisory Consulting Services)

Senior Change Management Consultant – Workday Success Plans

IT Support

• Articulates and differentiates the Workday Core Architecture to both technical and business buyer personas
• Strategically lead high-level discussions on Workday's AI Vision and Strategy, Low Code Application Development, Machine Learning (ML), and Agent-based architectures
• Craft compelling presentations that showcase why Workday’s technology is fundamentally different
• Dive deep into technical topics such as data security, reporting & analytics, integrations, and Workday Extend
• Collaborate with stakeholders to create technical as-is and to-be architecture designs
• Conducts discoveries, deep dives, and scripted demonstrations independently
• Attain advanced domain knowledge and industry knowledge, articulating customer use cases to prospects
• Communicate complex technical concepts effectively to functional and technical audiences