Webflow

Solutions Engineer

• Partner with PAMs to assess partner technical maturity, workflows, and service offerings.
• Develop a clear technical point of view that aligns partner strengths and growth goals with Webflow’s platform capabilities.
• Evaluate early technical fit and readiness to help prioritize partner engagement and investment.
• Design and deliver structured, scalable enablement pathways across onboarding, certification, and partner maturity stages.
• Build and present technical demos using reusable frameworks and assets tailored to partner context.
• Guide partners through proofs of concept and solution exploration while ensuring partners retain ownership of implementation.
• Contribute technical expertise to partner enablement programs through curriculum development, validation, and group-based sessions.
• Validate partner-led enterprise opportunities for feasibility, scalability, and alignment with Webflow’s platform.
• Recommend architectural approaches, solution patterns, and risk considerations.
• Provide competitive technical positioning and concise validation summaries to support effective handoff to Sales and Customer Solutions Engineering.
• Maintain a forward-looking view of partner technical growth across supported portfolios.
• Participate in regular pipeline and strategy alignment with PAMs.
• Develop reusable workshops, playbooks, and technical resources that support scalable partner growth.
• Support partners in progressing toward advanced and enterprise-ready service offerings.

Partner Solutions Engineer

Customer Support

• At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships.
• We believe success happens when everyone wins.
• Clients achieve their goals, and our virtual professionals find purpose and growth in their work.
• We're currently looking for top talent to fill the role of Operations Support Specialist.

Operations Support Specialist

Bookkeeper

• Enter and post daily bank transactions into Business Central
• Enter and post credit card transactions, ensuring proper coding
• Prepare and post general journal entries with proper documentation
• Prepare and post intercompany journal entries
• Maintain supporting documentation for all entries
• Assist with month end close activities
• Ensure transactions are recorded accurately and timely

Bookkeeping Specialist

Product Manager

• Run the intake-to-roadmap loop for Enterprise AI Enablement: partner with stakeholders to capture use cases, clarify scope/ownership, and shape opportunities into well-defined epics and user stories (with clear outcomes and acceptance criteria)
• Prioritize what matters most by applying the strategy’s prioritization model (top-down themes + bottom-up Business Unit needs), ensuring we build workflows that create measurable time savings and adoption—not one-off tools.
• Own execution hygiene for the backlog: keep the backlog crisp, sequenced, and “build-ready” for AI engineering, including lightweight discovery, dependency mapping, and release notes for internal users
• Enable “Right tools for the right work” by partnering with IT Ops / Procurement / Security to support tool inventory signals, capability-to-tool guidance, and practical rollout communications that reduce tool sprawl and compliance gaps.
• Build “metrics that matter” into every initiative: define baseline + success metrics (adoption, time saved, workflow cycle time), and support quarterly impact reporting with clear, decision-ready summaries.
• Ship workflow enhancement with BU partners: support delivery of production-grade agents/workflows by keeping BU owners aligned on outcomes, readiness, and change management—so adoption sticks after launch.
• Contribute to org-wide AI fluency by partnering on enablement assets that make the compliant path the easiest path.

AI Product Owner

Data Analyst

• At Coconut, connect founders and businesses with remote talent.
• Act as a Data Analyst to support data analytics and dashboards.
• Use SQL and build dashboards with Metabase or similar BI tools.
• Collaborate with the Customer Success Manager for client feedback on dashboards.
• Create digital forms for food safety/compliance and ensure clarity and accuracy.
• Provide general operational support and help with ad hoc tasks across the team.

Operations

• Manage and optimize HubSpot for both CRM and email marketing (database organization, tagging, lists, campaigns).
• Set up, schedule, and manage a consistent LinkedIn content calendar.
• Set up, schedule, and manage Instagram content for the agency; optimize posts for reach and growth.
• Create and execute a monthly newsletter strategy (primarily via HubSpot): topics, structure, copy support, deployment.
• Troubleshoot and own HubSpot newsletter limitations (plan limits, segmenting sends, understanding current subscription or plan).
• Mine the client's extensive photo and video content and turn into regular LinkedIn posts, Instagram posts and stories, and throwback style posts to resurface strong older content.
• Repurpose testimonials and case studies from the website into marketing assets (drip campaigns, social proof posts, etc.).
• Help build visible proof of Meritage’s work online so people clearly understand what the company does.
• Develop a strategy to farm and re-activate Doug’s existing LinkedIn network (DM campaigns, reconnection messages, etc.).
• Explore ways to convert LinkedIn contacts into newsletter subscribers and vice versa.
• Research and apply best practices for LinkedIn reach (hashtags, posting cadence, content angles, tagging, etc.).
• Study examples such as Melissa Henault’s LinkedIn focused strategy and adapt concepts for Doug’s business.
• Improve growth and engagement on Instagram (company account and potentially Doug’s personal account).
• Use basic SEO, social, and hashtag tactics to increase visibility of LinkedIn and Instagram content.
• Suggest content ideas and micro campaigns tied to events Doug is participating in (Santa Barbara panel, major festivals, celebrity events, etc.).
• Clean up and structure the HubSpot database with a focus on brands and brand marketers who run live events or experiential campaigns.

Marketing and Ops Specialist

Account Executive

• Meet with potential Enterprise customers, deeply understand their problems, and assess whether or not Webflow is a good fit.
• Build a sales pipeline and drive the full sales cycle from identifying new prospects to close.
• Establish and maintain relationships with key stakeholders within prospect and customer accounts.
• Negotiate annual or multi-year software contracts.
• Position and communicate Webflow’s vision, solution, and value propositions.
• Work cross-functionally with marketing, product, design, education and engineering to execute sales strategy.
• Collaborate with Customer Success to build high-quality onboarding and customer experiences.
• Travel up to 25% - primarily for onboarding, industry events, and internal offsites.

Enterprise Account Executive – Central

• Scope and implement new tools, processes, and procedures
• Build and maintain tools to help provide immediate feedback on customer issues and automate common tasks
• Build and maintain tools that help improve efficiency of CST, e.g. inclusion of AI into Zendesk, plugins that diagnose site issues, etc.
• Analyze data from customers and Customer Support to provide better service
• Work cross-functionally to ensure success of our business partners
• Collaborate on policies and procedures for Customer Support
• Identify efficiency and productivity improvements for the team and the department

Customer Support Operations Engineer

Support Engineer

• Deliver consistently exceptional customer experiences to every Webflow user.
• Assist customers in support queues, chat and phone utilizing various tools such as Zendesk, Zoom and Jira.
• Document and report bugs, resolve issues, and foster collaboration within the team to ensure top-tier customer satisfaction.
• Advocate for our customers' needs, collaborating closely with your team and manager to identify opportunities for enhancing our product and services.

Technical Support Associate, Weekend

Artificial Intelligence

• Design and own the partner systems orchestration layer: Architect how partner-related systems work together across onboarding, enablement, deal collaboration, and incentives.
• Translate partner program requirements into system logic: Convert complex partner rules and policies into deterministic, auditable workflows that govern partner eligibility, progression, and payout readiness.
• Design automation with clear guardrails: Build workflows that balance rule-based logic, AI-assisted decisioning, and human-in-the-loop checkpoints.
• Apply AI selectively and responsibly: Use AI to support triage, exception handling, and insight generation in partner operations.
• Own cross-system integration and reliability: Design and maintain integrations across PRM, partner management, enablement, and finance systems.
• Ensure production readiness and operational clarity: Define standards for monitoring, alerts, documentation, and runbooks for partner-critical systems.
• Partner closely across functions: Collaborate with Partner Operations, Finance, RevOps, Marketing Operations, Support, and Engineering to ensure systems meet compliance, audit, and reliability expectations.

Partner Platforms Manager, AI

Performance Marketing

• Strategically scale paid marketing programs across platforms such as Google Ads, LinkedIn, YouTube, Microsoft Ads, Facebook, Instagram, Quora and more.
• Design and execute full-funnel acquisition strategies that maintain healthy unit economics and accelerate user growth.
• Identify and pursue opportunities that unlock new growth levers, with a strong focus on leveraging AI and personalization.
• Build, manage and optimize high-budget, data-driven paid acquisition campaigns.
• Create and prioritize a roadmap of growth experiments aimed at improving ROI and build strategies around driving revenue and MQLs.
• Collaborate closely with Creative and Data Science teams to produce new assets and deepen campaign insights.
• Monitor, analyze, and report on campaign KPIs, iterating strategy based on performance and business goals.

Senior Performance Marketing Manager

Product Marketing

• Own and evolve the go-to-market systems stack (Salesforce, Clari, Outreach, and related tools) to support sales, revenue, and partner motions.
• Lead, mentor, and inspire a cross-functional team of Salesforce developers, solution architects, admins, and business systems analysts.
• Partner closely with RevOps and go-to-market teams as the primary systems leader and strategic advisor.
• Drive end-to-end delivery of small, medium, and large initiatives, ensuring on-time execution and high-quality outcomes.
• Lead hands-on execution for large, transformational programs while setting standards for scalable process and technical design.
• Establish and run effective delivery practices, acting as a pseudo Scrum Master to prioritize work, manage dependencies, and keep teams aligned.

Manager, GTM Technology

Infrastructure Engineer

• Join our Data Stores team, which owns the reliability, scalability, and operational excellence of core datastores (MongoDB, PostgreSQL), including schema and index strategy, connection best practices, and performance tuning.
• Partner cross-functionally with product, application, and platform teams (including embedded engagements) to support new use cases, onboard new products, and unblock dependency-driven work.
• Reduce toil by designing and implementing automation and Infrastructure as Code (IaC) for datastore provisioning, upgrades, backups, and disaster recovery.
• Lead efforts to identify systemic datastore issues, drive root-cause analysis, and implement durable fixes to improve long-term stability.
• Establish guardrails, standards, and best practices to ensure consistent and scalable adoption of datastores across teams; anticipating growth and avoiding repeat failure modes.
• Guide and empower engineers on other teams to introduce new features and functionality into production in a safe, sustainable way.
• Occasionally dive into the main Webflow application (TypeScript, Node, or Go) to debug and sometimes fix production behavior.
• Participate in and continuously improve on-call and incident response processes.
• Help define the culture of this growing team as it expands its international presence.

Senior Infrastructure Engineer

Sales Development Rep

• At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships.
• We believe success happens when everyone wins.
• We're currently looking for top talent to fill the role of Sales Development Representative.
• Duties include making outbound calls, conducting conversations, qualifying prospects, setting appointments, and managing CRM updates.

Sales Development Representative

• Drive the vision, strategy, and execution across Webflow’s payment and subscription lifecycle management surfaces
• Own and move critical business metrics, including activation, expansion, retention, and renewals
• Lead cross-functional collaboration with engineering, design, user research, and GTM teams to deliver high-impact products from concept through launch and iteration
• Partner with finance, IT, and data teams to ensure compliance across the billing and payments stack
• Operate at every level of fidelity – diving into customer pain points and edge cases while also shaping durable, flexible infrastructure that supports Webflow’s long-term growth.