VOLL

Consultant

• Provide customer support via Zendesk, chat, and phone, ensuring efficient and personalized assistance.
• Perform quoting, reservations, ticketing and reissuance for domestic and international travel services, including air, domestic hotels, domestic ground transportation, travel insurance, air group bookings, hotels and domestic tours; lodging, car rentals, and travel insurance.
• Use Sabre, E-LATAM, and other systems at a user-level proficiency.
• Identify, analyze, and act on opportunities for process improvements for internal and external customers.
• Collaborate with leadership to develop and implement new processes and procedures, promoting innovative ways to deliver greater value to customers and the business.

Customer Support Consultant – Mid-level

Analyst

• Negociação com fornecedores de hotelaria
• Negociação de benéficos e tarifas acordo para clientes;
• Interação com as áreas para resolução de necessidades do dia a dia e criação de novas soluções e processos;
• Acompanhamento dos indicadores do cliente para direcionamento de ações estratégicas;
• Negociação e Renovação de contratos com fornecedores.

Analista de Parceria e Relacionamento com Fornecedor Pleno

Software Engineer

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Customer Support Consultant – Mid-level

Analista de Parceria e Relacionamento com Fornecedor Pleno

Software Development Specialist