Vivo (Telefônica Brasil)

Consultant

• Define architectures for cloud-based payment systems (Azure, AWS, or GCP), using microservices, serverless technologies and event-driven patterns.
• Establish integration standards for APIs (REST/gRPC), secure authentication (OAuth2, mTLS) and compliance with PCI-DSS and LGPD.
• Lead migrations of legacy systems to the cloud, optimizing cost, performance and security.
• Conduct proofs of concept (PoCs) for solutions such as real-time processing and fraud prevention using machine learning.
• Produce architectural diagrams (C4 Model, AWS Well‑Architected) and technical roadmaps for squads.
• Support security audits, capacity planning and definition of SLOs/SLIs for high performance.
• Share knowledge through workshops, mentoring and technical documentation.

Systems Architecture Consultant – Cloud Payment Platforms

Scrum Master

• Facilitar cerimônias ágeis (Planning, Daily, Review, Retrospectiva), assegurando engajamento e foco nos objetivos.
• Remover impedimentos que possam afetar a entrega e apoiar a equipe na resolução de problemas complexos.
• Promover comunicação eficaz entre os membros do squad e stakeholders, garantindo alinhamento e fluidez.
• Apoiar o Product Owner na gestão do backlog, assegurando clareza e priorização das demandas.
• Monitorar métricas de desempenho (velocidade, lead time, satisfação do cliente) e propor ações para melhoria contínua.
• Atuar como agente de mudança, incentivando práticas ágeis, cultura de feedback e mindset colaborativo.
• Fomentar um ambiente saudável e de alta performance, mediando conflitos e estimulando a auto-organização.
• Colaborar com outros Scrum Masters para fortalecer a adoção ágil na organização.

Sales

• Lead and inspire your sales team;
• Oversee and develop the team to achieve high performance with quality, revenue assurance, profitability (results-focused), and well-being;
• Develop and manage short- and medium-term commercial strategies to ensure targets and KPIs are met;
• Interface with internal departments to ensure alignment of company communication and strategy, acting as a facilitator for the team;
• Track and report performance metrics and identify causes and effects related to target achievement;
• Support negotiations and develop and maintain strategic commercial relationships at all hierarchical levels;
• Ensure the team is trained to present Vivo's B2B portfolio;
• Act as a guardian of Vivo's culture and brand.

B2B Sales Manager

Public Relations

• Responsible for supporting the commercial process in the cybersecurity area, acting as the technical interface between the client, the sales team, and technology teams.
• Analyze technical needs of corporate clients and prepare security solution proposals.
• Analyze tender documents and RFPs, understand the technical needs of government-sector clients, and gather requirements.
• Prepare Bills of Materials (BoM) for vendors such as Cisco, Huawei, Fortinet, Check Point, and Palo Alto.
• Deliver technical presentations, product demonstrations, and proof-of-concepts (PoCs), highlighting solution benefits.
• Participate in designing secure architectures involving firewalls, EDRs, SIEM, SOAR, networks, and cloud environments (AWS, Azure, GCP).
• Provide technical advocacy with client teams, facilitating understanding of requirements and the differentiators of proposed solutions.
• Monitor market trends, emerging threats, regulations, and compliance requirements to stay up to date.
• Collaborate with commercial, marketing, technical teams, and vendors to validate and refine proposals.

Pre-Sales Specialist – Diversity Candidates: Women, LGBT, People with Disabilities, Black and Brown

• Ensure the implementation of projects, requests, products and services within expected deadlines and quality standards.
• Formalize and provide visibility to management on project-related topics and diagnose deviations in the process.
• Correct deviations or request corrections from the responsible areas.
• Lead and execute integrated management of high-complexity projects.
• Perform activities related to planning, design and implementation of systems.
• Monitor financial (budget) and contractual activities with suppliers.
• Prepare a detailed system implementation plan together with internal teams and suppliers, identifying all required activities, deadlines and responsible parties. Map impacts, requirements and prerequisites prior to the start of activities.
• Lead cost and schedule estimates for projects.
• Negotiate deliverables with clients (business stakeholders) and suppliers.
• Actively work to resolve problems, open issues and impediments that may put the project schedule at risk.
• Produce detailed reports on the physical status of project and implementation activities, identifying potential risks and schedule delays.
• Lead multidisciplinary teams—local and remote, internal and supplier teams.
• Monitor post-production implementation and follow up on incidents.
• Participate in and represent the area in committees and working groups.
• Comply with requirements for maintaining the Occupational Health and Safety Management System and participate in Occupational Health and Safety programs.
• Be familiar with Telefónica's Environmental Policy and apply it in daily activities to ensure the company’s environmental management best practices.

Tech Project Consultant

• Gather requirements from business areas.
• Configure and customize the SAP SD module according to specifications.
• Integrate SAP SD with other modules (MM, FI, etc.).
• Prepare functional and technical documentation.
• Execute unit and integrated tests.
• Support end users during user acceptance testing (UAT) and post-go-live.
• Ensure compliance with internal policies and SAP best practices.

SAP SD Functional Analyst – Mid-level

Full-stack Engineer

• Provide technical leadership for strategic initiatives, contribute to discussions on advanced technical solutions, and collaborate with cross-functional teams to ensure impactful deliveries;
• Work directly with Architecture, Development, QA and Production teams to address requirements, seeking the best technical solutions and the shortest time to market;
• Provide matrix technical leadership for project teams, supporting the development of professionals in a constantly transforming digital environment;
• Design, develop and implement technological solutions aligned with the company's strategic objectives;
• Build high-performing teams, ensuring deliveries become increasingly faster and of higher quality;
• Contribute to the area's transformation and agility by rethinking processes, defining new ways of working and shifting focus toward product and customer orientation.

Software Engineering Manager

Manager

• You will work directly in the servicing and development of B2B clients, providing consultative support, leading negotiations, and managing the entire commercial process to generate results.
• On a day‑to‑day basis, your main activities will include:
• Serving B2B clients, maintaining and growing a portfolio of business customers, and closing new deals through consultative selling;
• Presenting Vivo’s solutions portfolio and supporting clients via digital channels (inside sales);
• Selling Mobile and Fixed Telephony products, IT solutions, advanced technology and value‑added services;
• Monitoring channel and portfolio KPIs, analyzing data and executing commercial actions to meet and exceed targets;
• Tracking the sales pipeline, identifying blockers, backlogs and pending issues that could impact deal closures;
• Preparing and maintaining daily sales reports;
• Resolving critical situations through frequent contact with clients and internal teams.

Business Manager IS II

Administrative Assistant

• Execute essential processes to ensure operational excellence in WFM management (Genesis and TotalView tools);
• Monitor operations in real time, identifying deviations in operational metrics;
• Track operator productivity and take immediate action in cases of low performance;
• Make adjustments in the WFM (Genesys), implement skill changes and strategies, evaluate the IVR in real time, and monitor systemic incidents;
• Perform volume, trend, and historical behavior analyses to ensure accurate forecasts;
• Conduct analytical reviews with critical assessment to identify improvement opportunities based on client-area indicators;
• Create schedules and break plans for all areas and make agile adjustments when necessary;
• Generate reports within the SPA tool and perform analyses to improve wait times and operational efficiency;
• Manage schedule adherence and operation-related justifications (working alongside management);
• Present productivity gains (reduction of breaks, increased logged-in time, improved allocations, and related metrics);
• Produce forecasts and schedules within the tool (call center management: TotalView);
• Perform skill swaps and balance queues within service groups.

Sales Development Rep

• Work in B2B customer engagement, prospecting new accounts from predefined leads;
• Present Vivo's solution portfolio and support customers through digital channels;
• Sell Mobile and Fixed-line Telephony products, IT solutions, advanced technology and value-added services;
• Monitor channel and customer-portfolio indicators, analyze data and execute commercial actions to meet and exceed targets;
• Monitor the sales pipeline, identifying blockers, backlogs and pending issues that may impact deal closures;
• Prepare and monitor daily sales reports;
• Resolve critical situations through ongoing contact with customers and internal teams.

SDR – Exclusive to professionals with disabilities

• VP B2B
• Direct Sales Directorate TOP
• Location: Salvador | BA
• Responsible for managing and coordinating the commercial team in the states of Bahia (BA) and Sergipe (SE), defining strategies, delegating tasks, and monitoring results together with the 10 Business Managers responsible for managing the TOP portfolio in the B2B segment.

Sales Manager

Analyst

• Prepare sales forecasts by SKU and store cluster, ensuring accuracy and alignment with targets.
• Define assortment and minimum stock levels by cluster, considering ABC analysis and seasonality.
• Monitor stockouts and overstock situations, proposing replanning actions.
• Support the execution of the S&OP cycle (Demand Review, Supply Review, Pre-S&OP).
• Conduct demand, price elasticity, and consumer behavior analyses.
• Develop and maintain dashboards and management reports (Power BI, advanced Excel).

Commercial Planning Analyst (Mid-level)

Data Analyst

• Create, develop and maintain data validation processes based on an understanding of business needs.
• Establish data quality criteria and metrics, such as accuracy, completeness and consistency.
• Understand the existing data ecosystem to ensure the best use of information.
• Work closely with internal teams to understand analytical needs and provide recommendations/solutions that address organizational, data-driven challenges.
• Create indicators to monitor data behavior.
• Promote and implement a data-driven culture within the area.
• Conduct root cause analysis for data quality issues and implement corrective actions.
• Participate in the team’s ceremonies.

Senior Data Analyst

• Analyze and interpret financial and operational information, preparing strategic reports to support the market and regulatory bodies;
• Prepare data and documents to comply with obligations to B3, CVM, SEC and other entities, ensuring compliance with Brazilian and U.S. market regulations;
• Gather information from various internal areas to prepare periodic reports and communications to the market;
• Contribute to preparing the underlying data and materials for quarterly disclosure documents, such as the Earnings Release and Results Presentation;
• Support executives in meetings with domestic and international analysts and investors, providing accurate information about the Company;
• Ensure the Investor Relations website is kept up to date;
• Prepare monthly reports on the company’s shareholder composition and principal shareholders.

Senior Investor Relations Analyst

• Serve B2B clients;
• Capture client needs and propose consultative solutions considering the available portfolio;
• Lead the entire negotiation process;
• Technical knowledge in digital solutions desirable (Cloud, Security, IoT, equipment resale);
• Prospect opportunities for Data, Voice, Mobile and IT products within the corporate client base;
• Develop commercial plans;
• Prepare and monitor commercial proposals;
• Manage pipeline, sales funnel and forecast;
• Create sales action plans;
• Monitor delivery workflows to ensure successful deliveries.