Visa

Technical Writer

• Write clear and concise documentation to educate external developers about Pismo’s features and functionality.
• Work closely with engineers, product managers, and other team members to collect source information, obtain technical reviews, and test code samples, as necessary.
• Collaborate with engineers to edit reference specification files, generate code samples, and publish Postman collections.
• Edit, reorganize, and verify the accuracy of existing developer guides.
• Work with the design team to craft user experience content.
• Participate in team initiatives to establish styles and processes and contribute to internal knowledge-sharing.
• Develop new external content from internal source documentation, and update existing resources by editing, reorganizing, and verifying the accuracy of code samples and instructions.

Account Manager

• Lead the structured intake, evaluation, and ranking process for integration opportunities, gathering requirements from global stakeholders
• Manage the entire business case process for proposed integrations, including data collection, financial modeling, competitive analysis, and risk assessment
• Collaborate with product, sales, finance, and regional leaders to incorporate local nuances and customer feedback
• Define and document the operational model for each integration, including process flows for onboarding, ongoing support, and exception handling
• Establish roles, responsibilities, and SLAs across internal teams and external partners
• Work with Commercial, Sales, and Finance teams to develop region-specific pricing models aligned with local market dynamics and regulatory requirements
• Collaborate with Product Marketing, Sales Enablement, and Visa teams to develop effective GTM strategies tailored to each integration and region
• Plan and manage all phases of integration projects, maintaining organized documentation, timelines, and status updates

Senior Consultant, Partnerships

Product Manager

• Develop and execute the value delivery strategy for our core banking platform, focused on real-time payment rails (NPP, FPS, SEPA, UPI, RTP, FedNow,... )
• Develop and monitor our product solutions throughout their entire life cycle and ensure product quality, including non-functional aspects such as: integrity, resilience and scalability
• Evaluate, together with engineering and business development, the approaches available to implement the product roadmap: build, partner, buy
• Prioritize and manage the product evolution backlog
• Work together and monitor engineering deliveries using agile models
• Cooperate with other teams to develop 'cross squads' evolutions
• Provide technical and business expertise to address customer inquiries and concerns
• Work closely with the sales and pre-sales teams to understand customer requirements
• Assist in product demonstrations, presentations, and RFP responses during pre-sales engagements
• Monitor market trends, regulatory framework changes and competitive landscape to identify and suggest improvements or new positioning of our products
• Research and evaluate third-party solutions that can complement Pismo's platform

Technical Writer

Senior Consultant, Partnerships

Senior Product Manager, Instant Payments