Vetcove

Sales

• Run product demos and sales meetings for independent clinics that have been registered by our SDR team, converting qualified leads into active HD users
• Serve as a credible platform expert in every demo and sales conversation, able to address technical questions and articulate value against alternatives
• Manage a pipeline of warm leads through qualification, demo, follow-up, and close, maintaining clear stage hygiene and next-step ownership throughout
• Execute a clean handoff to the onboarding team at close, ensuring new clinics have the context and support they need to get up and running quickly
• Partner closely with the SDR team to give feedback on lead quality, refine targeting criteria, and improve handoff protocols
• Design and run multi-channel acquisition campaigns – including email sequences, targeted promotions, and seasonal pushes – to drive demo registrations and clinic sign-ups
• Build and maintain a library of sales assets: slide decks, one-pagers, objection-handling guides, and ROI calculators tailored to independent clinic decision-makers
• Represent Vetcove at veterinary industry events and trade shows to build relationships, generate leads, and advance pipeline
• Maintain accurate, up-to-date records in our CRM across all active opportunities
• Track and report on key sales metrics: demo-to-close rate, average sales cycle, pipeline velocity, and campaign-driven conversion
• Prepare regular pipeline reviews with data-driven insights for internal stakeholders, flagging blockers and emerging patterns

Clinic Sales Manager

Account Manager

• Act as the main point of contact for all client day-to-day communication and oversight
• Craft agendas, host weekly meetings, and stay on top of actions items for key accounts
• Collaborate with cross-functional counterparts to ensure you’re up to speed on the latest business initiatives for the Vetcove product and can communicate such initiatives to clients
• Project manage catalog updates, marketing campaigns, and ad hoc reporting requests for key accounts
• Analyze account performance and create presentations to deliver performance updates and optimization opportunities to key stakeholders
• Work with product and engineering on client feedback loop, bug identification and resolutions
• Work with onboarding and implementation to on-board new acquisition clinics
• Nurture Corporate relationships to drive affinity, loyalty, and trust in the Vetcove HD platform

Full-stack Engineer

• Lead the design, architecture, and delivery of complex product initiatives across web and mobile platforms
• Build and enhance React and React Native applications used by tens of thousands of veterinary professionals and industry partners
• Set engineering standards, drive code quality, and ensure strong test coverage across the codebase
• Develop scalable components, shared libraries, and architectural patterns that support team-wide productivity
• Mentor engineers, provide technical guidance, and influence engineering direction across multiple teams
• Partner closely with our CTO, engineering leadership, and cross-functional stakeholders to define and execute high-impact solutions
• Design features and data models with accuracy, security, and performance in mind, including optimizing database queries and API interactions
• Troubleshoot complex issues across the stack and lead efforts to improve system performance and reliability
• Work in a fully remote team environment

Staff Software Engineer

Product Manager

• Own high-impact product initiatives end-to-end
• Drive cross-functional alignment
• Identify opportunities to improve user experience
• Monitor product performance and feedback
• Work closely with internal team members
• Build strong relationships with external stakeholders
• Define product vision, evaluating tradeoffs, and assessing risks

Senior Product Manager

General Counsel

• Draft, review, negotiate, and manage a wide range of commercial agreements, including SaaS agreements, MSAs, SOWs, order forms, NDAs, DPAs, vendor agreements, distribution agreements, partnership agreements, and other strategic commercial contracts
• Partner closely with business leadership, product, operations, and finance to support enterprise deals and strategic initiatives
• Advise on product development and product launches, including identifying legal risks and developing practical, business-oriented solutions
• Develop expertise in new and evolving legal areas relevant to Vetcove’s business, including telecommunications, consumer protection, privacy, FDA, DEA, veterinary practice laws, pharmacy laws, ecommerce, marketplace regulation, and related compliance frameworks
• Help translate complex legal and regulatory requirements into practical guidance for product, engineering, operations, and business teams
• Support strategic growth initiatives, including new products, new markets, new commercial models, and new regulated workflows

Associate General Counsel

Onboarding Specialist

• Lead, coach, and develop a team of 5+ Onboarding Specialists, driving accountability and a high standard of client delivery
• Own the overall implementation strategy and lifecycle—from project planning frameworks to go-live execution
• Serve as the escalation point and key liaison between veterinary clinics and internal teams, ensuring a seamless and consultative onboarding experience
• Define team-wide project goals, success metrics, and delivery standards aligned with client needs and business priorities
• Guide clinics through complex migrations of existing workflows onto a new platform, providing both strategic direction and hands-on support where needed
• Build, refine, and scale project management processes, templates, and tooling used across the team
• Oversee training delivery and support your team in troubleshooting configuration, data imports, and integrations
• Maintain clear, executive-level communication with internal stakeholders and client leadership to ensure transparency and alignment
• Partner with Product and Engineering to influence the implementation workflow and champion the needs of clients and your team

Manager, Client Onboarding – Implementation

Senior Manager, Client Onboarding and Implementation

Product Designer

• Lead end-to-end design for core product areas—taking ideas from early concept to final implementation
• Collaborate with product managers and engineers to define team roadmaps and ensure we’re solving the right problems
• Partner with engineers to ensure a high-quality implementation that matches the design intent
• Create flows, wireframes, mockups, and interactive prototypes to communicate design ideas clearly
• Facilitate design sprints, user research sessions, and collaborative workshops
• Help evolve and maintain our design system to ensure a cohesive experience across the platform
• Work in a fully remote environment!

Staff Product Designer

Accounting Manager

• Play a key role in developing and running a timely and accurate monthly close
• Support treasury management, monitor cash balances and partner with Finance leadership to flag risks and opportunities related to cash flow
• Prepare and support quarterly tax payments and filings, coordinating with external tax advisors as needed
• Own and prepare monthly bank reconciliations, prepare and review accrued expenses and related schedules
• Manage prepaid expenses, including setup, amortization, and reconciliation
• Prepare month-over-month (MoM) flux/variance analysis and supporting explanations
• Support month-end close activities to ensure timely and accurate reporting
• Maintain and update accounting documentation, including Notion pages, close checklists, and process guides
• Ensure documentation is accurate, audit-ready, and consistently maintained
• Work in a fully remote environment!

Senior Accounting Manager

• Play a key role in developing and running a timely and accurate monthly close
• Support treasury management, monitor cash balances and partner with Finance leadership to flag risks and opportunities related to cash flow
• Prepare and support quarterly tax payments and filings, coordinating with external tax advisors as needed
• Own and prepare monthly bank reconciliations, prepare and review accrued expenses and related schedules
• Manage prepaid expenses, including setup, amortization, and reconciliation
• Prepare month-over-month (MoM) flux/variance analysis and supporting explanations
• Support month-end close activities to ensure timely and accurate reporting
• Maintain and update accounting documentation, including Notion pages, close checklists, and process guides
• Ensure documentation is accurate, audit-ready, and consistently maintained

Growth Marketing

• Design and manage a clinic community program including newsletters, referral programs, peer spotlights, and online engagement initiatives
• Develop and run clinic-focused seminars and educational webinars on topics like in-platform best practices, successful workflows, and platform updates
• Develop best practice playbooks, how-to guides, and self-serve resources that help clinics maximize platform value
• Lead best practice sessions to share learnings, tips, and platform updates
• Analyze usage trends, sales patterns, and platform engagement to identify underperforming clinics and build targeted re-engagement plans
• Monitor key health metrics across the platform to flag at-risk accounts before churn becomes a risk
• Act as a feedback loop between clinics and the product team: know what clinics need and advocate for it
• Leverage AI tools and partnership with the data team to build and maintain dashboards to track clinic health, engagement, and growth metrics
• Prepare regular business reviews with data-driven insights for internal stakeholders