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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
product operationsbusiness operationsproject coordinationquality assurance testingdata analysisKPI trackingsprint planningbacklog groominguser storiesfeature adoption
Soft Skills
written communicationverbal communicationattention to detailorganizational skillsmultitaskingcuriosityteam collaborationproblem-solvingstakeholder engagementadaptability
Tools & Technologies
spreadsheetsdashboardsanalytics toolsproduct documentationrelease notesinternal process guidesgo-to-market activitiestraining materialsintegration managementperformance monitoring
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
SaaShealthcare technologyveterinary technologycustomer-facing rolesproduct managementuser feedback synthesiscross-functional workflowsfeature trackingproduct launchstakeholder feedback
About the role
Key responsibilities & impact- Support Product Launches: Partner with product managers, onboarding, and support teams to coordinate go-to-market activities, create training materials, and track feature adoption post-launch.
- Work with Integration Partners: Coordinate and lead discussions between integration partners and engineering teams and overseeing new integrations.
- Synthesize User Feedback: Collect and organize qualitative feedback from clinics, pet parents, and internal stakeholders, and surface patterns and themes to inform product decisions.
- Maintain Product Documentation: Draft and maintain product requirement documents, user stories, release notes, and internal process guides to ensure clarity across teams.
- Track & Report on KPIs: Monitor product performance dashboards, flag anomalies, and compile regular reports to help product managers stay on top of key metrics.
- Coordinate Cross-Functional Workflows: Help manage sprint planning logistics, backlog grooming, and cross-team communication to keep initiatives on track.
- Support QA Processes: Assist with quality assurance testing, document bugs and edge cases, and help define acceptance criteria alongside product and engineering teams.
Requirements
What you’ll need- Bachelors Degree
- 3+ years of experience in product operations, business operations, project coordination, or a related role
- Strong written and verbal communication skills with exceptional attention to detail
- Comfort working with data, including experience with spreadsheets, dashboards, or basic analytics tools
- Highly organized with the ability to juggle multiple workstreams and deadlines in a fast-paced environment
- Curiosity about technology and a desire to understand how software products are built and used
- Bonus: exposure to SaaS products, healthcare or veterinary tech, or customer-facing roles
Benefits
Comp & perks- Comprehensive benefits package
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements