Product Operations Associate

Vetcove

Product Operations Associate at Vetcove managing product team operations and supporting product launches across veterinary software platforms.

Posted 6/26/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Support Product Launches: Partner with product managers, onboarding, and support teams to coordinate go-to-market activities, create training materials, and track feature adoption post-launch.
Work with Integration Partners: Coordinate and lead discussions between integration partners and engineering teams and overseeing new integrations.
Synthesize User Feedback: Collect and organize qualitative feedback from clinics, pet parents, and internal stakeholders, and surface patterns and themes to inform product decisions.
Maintain Product Documentation: Draft and maintain product requirement documents, user stories, release notes, and internal process guides to ensure clarity across teams.
Track & Report on KPIs: Monitor product performance dashboards, flag anomalies, and compile regular reports to help product managers stay on top of key metrics.
Coordinate Cross-Functional Workflows: Help manage sprint planning logistics, backlog grooming, and cross-team communication to keep initiatives on track.
Support QA Processes: Assist with quality assurance testing, document bugs and edge cases, and help define acceptance criteria alongside product and engineering teams.

Requirements

What you’ll need

Bachelors Degree
3+ years of experience in product operations, business operations, project coordination, or a related role
Strong written and verbal communication skills with exceptional attention to detail
Comfort working with data, including experience with spreadsheets, dashboards, or basic analytics tools
Highly organized with the ability to juggle multiple workstreams and deadlines in a fast-paced environment
Curiosity about technology and a desire to understand how software products are built and used
Bonus: exposure to SaaS products, healthcare or veterinary tech, or customer-facing roles

Benefits

Comp & perks

Comprehensive benefits package
Health insurance
Retirement plans
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product operationsbusiness operationsproject coordinationquality assurance testingdata analysisKPI trackingsprint planningbacklog groominguser storiesfeature adoption

Soft Skills

written communicationverbal communicationattention to detailorganizational skillsmultitaskingcuriosityteam collaborationproblem-solvingstakeholder engagementadaptability

Certifications

Bachelor's Degree