Account Manager

Vetcove

Account Manager overseeing client communications and account performance for veterinary software company. Collaborating with cross-functional teams to enhance veterinary care through technology solutions.

Posted 6/3/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Act as the main point of contact for all client day-to-day communication and oversight
Craft agendas, host weekly meetings, and stay on top of actions items for key accounts
Collaborate with cross-functional counterparts to ensure you’re up to speed on the latest business initiatives for the Vetcove product and can communicate such initiatives to clients
Project manage catalog updates, marketing campaigns, and ad hoc reporting requests for key accounts
Analyze account performance and create presentations to deliver performance updates and optimization opportunities to key stakeholders
Work with product and engineering on client feedback loop, bug identification and resolutions
Work with onboarding and implementation to on-board new acquisition clinics
Nurture Corporate relationships to drive affinity, loyalty, and trust in the Vetcove HD platform

Requirements

What you’ll need

2+ years in account management
Bachelor's Degree
Exceptional verbal, written, and presentation skills; comfortable in front of Senior leadership contacts
Excellent time and process management skills
Experience in developing client facing reports with actionable insights and recommendations
Experience in developing and presenting data analyses and partner business reviews
Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel
Interest in client relationship building and willingness to travel for client-facing events
A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment

Benefits

Comp & perks

100% remote within the USA
Medical, Dental, and Vision Insurance
Automatic 401k contribution
Employee referral program
At home office set up
Bi-annual company retreats
Open vacation policy
Equity
Monthly team events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementdata analysisreport developmentpresentation skillsproject managementmarketing campaignsperformance analysisbug identificationclient onboardingactionable insights

Soft Skills

verbal communicationwritten communicationpresentation skillstime managementprocess managementrelationship buildingcollaborationadaptabilitytrust buildingclient engagement

Certifications

Bachelor's Degree