Veeva Systems

Marketing

• Develop and execute the strategic, integrated marketing plan for one or more Veeva Commercial Cloud products
• Lead and support a broad mix of marketing programs across channels – including digital marketing, Veeva and industry events, webinars, paid and organic social, advertising and syndication
• Own programs (webinars, customer meetings, events) end to end, including ideation, execution, and measurement
• Organize and coordinate Veeva and industry events, including logistics, contract negotiations, internal and external communications, speaker management, event app management, and reporting
• Write compelling copy for landing pages, email, and social media to drive conversions
• Build and maintain a complete, accurate contact database for marketing and sales in partnership with marketing operations
• Coordinate outbound communications with other field marketers to drive engagement through nurture programs
• Coordinate with internal teams (product marketing, creative services, sales, strategy, marketing operations, content, product, customer success, public relations, and digital) to execute programs
• Own program reporting and metrics
• Own annual planning and budget management for assigned product(s)

Field Marketing Manager / Senior Manager – MedTech Clinical

Full-stack Engineer

• Build industry-leading Enterprise Content Management applications and services on a multi-tenant, highly scalable cloud platform
• Lead, design, implement and own key product features with the team in Toronto
• Collaborate directly with product stakeholders and drive multiple features to successful delivery
• Play with the latest Cloud technologies and keep skills current while innovating
• Work in a small team environment within a fast-growing company

Principal Software Engineer

Customer Success Manager

• Accountable for MedTech customer success with CRM Content through efficient and appreciated services
• Lead a team that excels in software implementation delivery for MedTech CRM solutions
• Partner with Services Engagement management to ensure services offerings are applicable for the MedTech industry
• Onboard and enable resources to successfully deliver on MedTech projects
• Drive hiring, development, capacity planning, utilization, and staffing across projects
• Manage supply and demand and provide oversight to ensure delivery success
• Support and coach team to find and create billable work to drive productivity
• Manage escalations and support sales and pre-sales to build and maintain strong customer relationships
• Cultivate trusted relationships with customers to drive high-value services
• Coordinate across projects and Veeva functions to share lessons learned and improve service delivery
• Provide executive oversight of internal initiatives and serve as project sponsor
• Build internal network across Sales, Strategy, Product, and Services to champion customer and employee success

Service Delivery Lead, Med Tech CRM

QA Engineer

• Create testing-related documentation, including test plans, test cases/scripts, and bug reports assessing quality and associated risk
• Automate and work closely with the automation group to automate features for better regression coverage
• Triage and/or assist with triaging of automation results
• Develop deep expertise in the product
• Conduct QA tests and verify outcomes within schedules/timelines
• Work with software engineers, product managers, and other QA testers in an Agile team environment
• Operate at architecture and code level, driving technical discussions during design/implementation reviews
• Be the technical QA expert in functional areas and influencing decisions that will help build quality into the product
• Be comfortable providing technical leadership to junior teammates, enabling them to achieve targeted goals
• Conduct POCs and make recommendations that would help raise the quality bar
• Enhance your knowledge of code coverage tools and metrics
• Work with QA management to come up with new processes and roll them out across the organization
• Become a technical contributor, a product expert, and a team project manager and support your QA manager as and when you work on the product

Senior Quality Engineer

Frontend Engineer

• Build and maintain the UI of Veeva's cloud-based applications using modern JavaScript frameworks
• Collaborate directly with back-end and design teams to develop and maintain UI
• Participate in rapid sprints and ship production-quality software
• Solve real customer problems and decompose existing software systems to improve architecture
• Collaborate with QA engineers to ensure testing coverage
• Contribute to troubleshooting, technical support, and all aspects of the software development life cycle

Senior Software Engineer, Front End

Analyst

• Conduct and support privacy impact assessments and data transfer impact assessments to identify and mitigate privacy risks and ensure compliance with global data protection regulations
• Support efforts to identify, classify, and document personal data processed by the organization, including data flows and retention schedules
• Manage and coordinate responding to and fulfilling data subject requests in a timely and compliant manner
• Assist in assessing third-party vendor privacy practices and ensuring contractual compliance with privacy requirements
• Contribute to the development and delivery of privacy training and awareness programs for employees
• Assist in the management, administration and improvement of Veeva’s privacy program, including policies, procedures, and guidelines
• Research regulatory matters and work with attorneys and stakeholders to build, expand or improve compliance programs
• Provide superior customer service to internal and external customers

Privacy Analyst

• Drive User-Centered Design: engage directly with internal consultants to gather requirements and build user-centric tools that enhance productivity
• Build End-to-End Solutions: architect, develop, and maintain full-stack applications using React for frontend and Python or TypeScript for backend services and APIs
• Embrace Serverless & Containers: design, deploy, and operate services using AWS Lambda and AWS ECS with Fargate for containerized applications
• Own Infrastructure with Terraform: provision, configure, and manage AWS infrastructure exclusively with Terraform to ensure automation and scalability
• Automate with GitLab CI: design, build, and maintain automated CI/CD pipelines to test and deploy serverless and container-based applications
• Ensure Operational Health: monitor, troubleshoot, and optimize application performance and infrastructure to ensure high availability and security

Senior Full Stack Engineer

Implementation Specialist

• Implement Vault Safety and support Drug Safety and Pharmacovigilance transformations
• Drive overall delivery of Vault Safety acting as Project Manager and/or Solution Architect
• Define and drive business processes and guide customers through implementation programs and best practices
• Lead project teams through workshops, requirements gathering, gap analysis, configuration, validation, and customer training
• Deliver subject matter expertise on implementation methodology and best practices
• Collaborate with partners and internal cross-team stakeholders and contribute to Safety practice development
• Mentor project team and junior consultants

Senior Implementation Consultant – Pharmacovigilance / Safety Systems

Operations

• Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster; Work Anywhere company supporting flexibility to work from home or in the office.
• Daily point of contact with internal and external (customer) stakeholders for all service-related inquiries and escalations
• Hire, train and develop exceptional coordinator teams to support steady state operations, including Veeva Employee Policies, Customer Business Rules, New System Updates, Projects
• Act as the primary team manager for number of direct reports and support workload management, quality and adherence to SLA
• Own and update SOPs both internal and customer provided, and maintain Business Rules
• Provide team metrics oversight and ensure operational effectiveness for all service-related capabilities
• Support customer onboarding and identify areas for change management/improvements
• Ability to periodically work overtime to support business needs
• Create, maintain and review reports and procedures to ensure processes are completed accurately and in a timely manner

Operations Manager

Consultant

• Launch your life sciences consulting career through Veeva’s Business Consultant Development Program
• Support and deliver components of customer engagements (customer communications, workshops, stakeholder interviews, data analysis, managing timelines)
• Collaborate with Business Consultants to create deliverables that optimize customer operating models, processes, and analytics
• Contribute to Veeva R&D and Quality consulting team accelerating drug development across Clinical, Regulatory, Safety, and Quality
• Conduct research to build industry and customer knowledge for consulting programs and business development
• Support customers to realize the full potential of Veeva Cloud software

Associate Business Consultant – R&D and Quality

Customer Support

• Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
• Company values: Do the Right Thing, Customer Success, Employee Success, and Speed.
• Work Anywhere company supporting flexibility to work from home or in the office.
• Join us in transforming the life sciences industry and making a positive impact on customers, employees, and communities.
• The Role: build a career, provide an excellent customer experience, advise users on best practices, identify and resolve application issues, and maintain high standards of customer service.

Bilingual Technical Customer Service Associate, Italian/English

• Launch your Life Sciences Consulting career through Veeva’s Business Consultant Development Program
• Learn to create end-to-end business solutions and deliverables that deliver quality customer outcomes
• Collaborate with Senior Business Consultants supporting key deliverables and timelines on customer-facing engagements
• Gain understanding of standard offerings and contribute to Veeva R&D and Quality Business Consulting teams
• Conduct research to build industry and customer knowledge for consulting programs and business development
• Support customers to realize the value of Veeva Development Cloud software
• Accelerate drug development across the entire R&D value chain (Clinical, Regulatory, Safety, Quality)
• Optimize and unify digital operations for customers to deliver therapies more efficiently while ensuring patient safety

Associate Business Consultant, R&D and Quality

• Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
• Join Generation Veeva – development programs for new graduates with workshops, mentors, and career path planning.
• Associate Business Consultants join the Business Consultant Development Program (BCDP) to support Pharma and Biotech customers.
• Work in Commercial team to transform customer engagement, modernize customer connections with healthcare professionals, and accelerate product launches.
• Qualified candidates must be legally authorized to be employed in the European Union; Veeva does not provide visa sponsorship for this position.
• Anticipated start date July 2026.
• Veeva is a Work Anywhere company, but Associate Business Consultants must live within 45–60 minutes commuting distance of the Berlin coworking space or Frankfurt office.

Associate Business Consultant – Commercial Strategy

Content Marketing Manager

• Veeva Systems: industry cloud company helping life sciences bring therapies to patients faster
• Hire recent university graduates into the Business Consultant Development Program (Associate Business Consultant)
• Program includes workshops, mentorship, collaborative culture, and practical consulting experience
• Associate Business Consultants collaborate on customer-facing engagements to create high-impact business solutions for Pharma and Biotech customers
• Content team optimizes marketing and medical content operations through process improvement
• Candidates must be legally authorized to work in the United Kingdom and live within commuting distance of Veeva’s London office
• Anticipated start date: July 2026

Associate Business Consultant, Content

Affiliate Manager

• The Veeva Data Cloud Sales team is looking for a skilled account partner to drive sales of our modern data platform to Life Sciences companies. As an Account Partner, you will be responsible for aligning customer objectives to understand patients, providers and market dynamics at each stage of the brand lifecycle with the Veeva Data Cloud solutions.
• This is an exciting and uniquely focused role at Veeva that requires the right blend of experience selling data solutions to Life Sciences with a desire to accelerate a new business line within an established industry leader. To be successful in this role, initiative, persistence and the ability to work effectively within a growing team are critical. You also possess a collaborative work style evidenced by putting the success of the team ahead of your own. You are humble, hungry, and smart with a relentless drive to do what it takes to succeed. You are solution oriented to overcome obstacles and solve business problems. This is a remote position.

Account Partner, Data Cloud

Account Partner – Data Cloud

Client Partner

• Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
• At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
• As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
• Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
• The Role
• As the Account Partner for Veeva Development Cloud, you will be part of the team representing the Vault Development Cloud and Quality Solutions (Clinical, Quality, Regulatory, and Safety) for selected Pharma and Biotech companies.
• Your responsibilities include nurturing and expanding relationships within the accounts, winning new business, overseeing renewals, and consistently offering innovative solutions.

Account Partner

Manager

•Veeva Vault Safety is a modern individual case safety report (ICSR) management system that supports intake, processing, and submission of adverse events for clinical and post-marketed products.
•Collaborate with software development, quality assurance, and operations teams to plan, schedule, and manage software releases
•Define and maintain release processes and methodologies, ensuring continuous improvement and best practices
•Coordinate release activities, including version control, feature branching, code merges, and deployment
•Communicate release plans, progress, and status to stakeholders, including technical and non-technical audiences
•Manage and mitigate risks related to the release process, including identifying potential bottlenecks and implementing strategies to address them
•Ensure that all necessary documentation, release notes, and communication materials are prepared and delivered alongside each release
•Monitor and measure the success of releases, gathering feedback and data to drive process improvements
•Oversee post-release activities, such as issue tracking, bug fixes, and customer support
•Stay up-to-date with industry trends and advancements to recommend and implement innovative release management practices

Technical Release Manager

Clinical Operations

• This is the role description bullet points: Ensure customer and employee success
• Lead your customers and support the delivery teams
• Drive MedTech best practices to support implementation excellence
• Foster innovative collateral creation to support successful delivery
• Partner with global and cross-function teams to provide the best outcomes to your customers
• This is a remote, US-based with a requirement for Eastern or Central Time with required travel.

Services Lead - MedTech Clinical Operations

• Lead MedTech customers through their regulatory transformation via the implementation of Veeva RIM applications
• Partner with customer SMEs and business leaders to analyze, develop, and implement Regulatory processes that solve business problems and support business needs with the Veeva RIM (Submissions, Submissions Archive, Registrations, and Publishing)
• Analyze and document current state business processes, identifying pain points and gaps in process or system functionality as areas of opportunity.
• Define roll-out strategies for deployment of Veeva RIM across global Regulatory teams
• Serve as the primary customer liaison managing communication between project team, customer, and other internal stakeholders
• Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
• Mentor project team and junior consultants in the Professional Services organization

Senior Consultant, MedTech RIM

Strategy

• Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
• At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
• As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
• Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
• The Role
• Veeva Systems is seeking a Strategy Leader responsible for growing the Clinical Data business with the world’s leading pharmaceutical companies.
• The Enterprise Strategy Leader of Clinical Data requires a familiarity with clinical research and/or healthcare data flow. The Enterprise Clinical Data Strategy Leader must demonstrate the ability to drive adoption discussions based on credibility and knowledge across multiple domains, including pharma/biotech, CRO, and technology partnership. The Enterprise Clinical Data Strategy Leader must demonstrate the ability to challenge customers to adopt new operating models and change their traditional way of thinking.
• Vault Clinical Data comprises Electronic Data Capture (EDC) and Clinical Database (CDB). This role will be responsible for driving Clinical Data market strategy and growth across our large enterprise customers, working with the sales team, ensuring customer success, and developing the market approach. To achieve these goals the Strategy Leader of Clinical Data will need to connect with clinical and data management leaders across the globe, deliver strategic plans that deliver and demonstrate customer success, and work directly with sales to identify and win opportunities to grow the business.
• In this role, you will have the opportunity to work with a team of industry and technology leaders, who, together, are bringing the next generation of clinical development and R&D applications to Life Sciences.
• This position can be based anywhere in North America.

Enterprise Strategy Leader - Clinical Data

Serve as the primary product expert and strategic partner for OpenData clients; Guide clients to maximize the value of their OpenData solution and achieve their business objectives; Blend deep product knowledge with proactive customer success methodologies; Ensure clients realize the full, measurable value of their OpenData investment and experience exceptional satisfaction and advocacy; Act as a clear, strategic point of contact for OpenData, providing expert guidance, managing escalations, and advocating for the client's needs and product evolution internally

• Accountable for MedTech customer success with Commercial Content through efficient and appreciated services
• Partners with Services Engagement management team to ensure services offerings are applicable for the MedTech industry
• Onboard and enable resources to successfully deliver on MedTech projects
• Team Management - drives how we hire and develops the team to manage capacity, utilization, staffing on all projects
• Manage supply and demand. Responsible for staffing the right people on the right projects and providing oversight to ensure delivery success.
• Support and coach. Find and create billable work to drive productivity.
• Manage escalations and support sales and other teams in the pre-sales process to build and maintain strong customer relationships with customer
• Cultivate trusted relationships with customers that drives high value services
• Coordinate across projects and other Veeva functions to ensure lessons learned and best practices are shared to improve service delivery.
• Provide executive oversight of internal initiatives and project sponsorship
• Build an internal network across Veeva – Sales, Strategy, Product, and Services - to champion customer and employee success