Client Support Associate
DiligenceVault
CloudVault
Senior Consultant, MedTech RIM
Veeva Systems
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $200,000 per year
Job Level
Senior
Tech Stack
CloudVault
About the role
- Lead MedTech customers through their regulatory transformation via the implementation of Veeva RIM applications
- Partner with customer SMEs and business leaders to analyze, develop, and implement Regulatory processes that solve business problems and support business needs with the Veeva RIM (Submissions, Submissions Archive, Registrations, and Publishing)
- Analyze and document current state business processes, identifying pain points and gaps in process or system functionality as areas of opportunity.
- Define roll-out strategies for deployment of Veeva RIM across global Regulatory teams
- Serve as the primary customer liaison managing communication between project team, customer, and other internal stakeholders
- Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
- Mentor project team and junior consultants in the Professional Services organization
Requirements
- 8+ years of experience implementing regulatory information management systems and processes e.g. Registration Data Tracking Systems, Submission systems, creating business processes to address global regulatory requirements
- Working knowledge of life sciences compliance, regulatory guidance, day in the life business processes
- Ability to quickly understand business use cases and opportunities for change, to create corresponding process and business improvements ensuring that they align with Preferred Vault Practices
- Experience implementing software systems with the ability to comprehend and translate business requirements and create corresponding solutions designs
- Proven expertise in customer leadership and mentoring of team member
- Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see client success with solution implementation
- Ability to travel up to 50%
