Service Delivery Lead, Med Tech CRM
Veeva Systems
Cloud
Services Lead - MedTech Clinical Operations
Veeva Systems
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $200,000 per year
Job Level
Senior
Tech Stack
Cloud
About the role
- This is the role description bullet points: Ensure customer and employee success
- Lead your customers and support the delivery teams
- Drive MedTech best practices to support implementation excellence
- Foster innovative collateral creation to support successful delivery
- Partner with global and cross-function teams to provide the best outcomes to your customers
- This is a remote, US-based with a requirement for Eastern or Central Time with required travel.
Requirements
- 10+ years of experience in Life Sciences, Healthcare or other regulated industries. MedTech experience preferred but not required
- Ability to partner cross-functionally to expand, innovate and right-size professional and / or managed services delivery offerings
- Demonstrated tenacity in Services pre-sales activities: active member of a pursuit team, experience scoping and contracting professional services engagements, able to break through rejection with customers, build and communicate high level project plans and long term customer roadmaps, etc.
- Establish and maintain long term customer relationships and expand the services footprint
- Proven track record of leading complex software implementation projects including direct oversight of delivery teams and executive stakeholder management
