Ramp

Enterprise Account Manager, Public Sector

Ramp

full-time

Posted on:

Origin:  • 🇺🇸 United States • District of Columbia, Washington

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Job Level

SeniorLead

Tech Stack

Cloud

About the role

  • Serve as Ramp’s Account Manager for public sector accounts at the Federal, State, and Local levels and drive strategy and growth of Ramp's public sector vertical with existing accounts
  • Maintain current revenue and usage of customers, identify, pitch, and facilitate new growth opportunities
  • Build deep relationships at all levels of a customer’s organization and manage complex customer relationships and product configurations
  • Work cross-functionally with senior members of Ramp’s team to strengthen Public Sector relationships, drive strategy, and provide input on product roadmap and processes
  • Take a portfolio-based approach to book of business to identify areas of risk and opportunity
  • Build detailed territory and account plans to lead Quarterly Business Reviews and identify opportunities for growth
  • Lead frequent discussions (Weekly status calls, upsell calls, QBRs) with customers
  • Drive awareness and usage of new or updated Ramp features to customers
  • Own end-to-end execution of contract renewals and upsells
  • Collaborate with product, design, and engineering teams to provide informed recommendations for Enterprise product roadmap
  • Navigate and update internal and external stakeholders, including C-suite executives, investors, partners, and cross-functional partners
  • Exhibit strong analytical and presentation skills, and operate with high urgency and professionalism
  • Contribute to team and Ramp culture and act as an Ambassador for the Public Sector within Ramp

Requirements

  • Minimum 7 years of experience as an Account Manager, CSM, or other Sales-related function
  • Minimum 3 years of experience selling to large government entities
  • Familiarity with government structure, budgeting, and software platforms, as well as procurement and RFP processes
  • Commercial experience, negotiating complex six-figure renewal and upsell contracts
  • Ability to understand complex products and integrations, and a history of communicating them to customers to maximize usage.
  • Strong ability to articulate contractual, technical, and financial value points to customers, internal senior leaders, and executive leaders.
  • Consistent track record of hitting or exceeding sales targets in a fast-paced environment
  • A strong drive to succeed, and comfortable pushing the pace of action with customers and internal teams
  • Ability to travel occasionally for customer on-sites, events, and internal summits