Trend Micro Europe

Solutions Engineer

• Serve as the primary technical advisor for enterprise customers and prospects, guiding them through the evaluation, adoption, and expansion of our cybersecurity platform.
• Develop a deep understanding of customer goals, challenges, and security requirements to align platform capabilities with meaningful outcomes.
• Lead impactful demos, presentations, and technical storytelling that clearly articulate value and build confidence across technical and executive audiences.
• Build and maintain trusted relationships with strategic partners to accelerate revenue and broaden market reach.
• Represent the company as a thought leader at industry events, panels, webinars, and field engagements.
• Develop high-quality enablement content demos, videos, architectural diagrams, training assets to support internal teams and partners.
• Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure aligned execution and exceptional customer experience.
• Provide product feedback and innovation insights to Product Management based on customer needs, technical gaps, and emerging market trends.
• Lead and support Proof of Concepts (POCs) that demonstrate measurable technical and business value, ensuring alignment with stakeholder outcomes.
• Maintain deep knowledge of platform capabilities, including beta features, upcoming enhancements, and cybersecurity best practices.
• Travel within the U.S. for customer engagements, industry events, partner meetings, and strategic field initiatives.

Senior Solutions Engineer – Tri-State Area

Field Engineer

• Serve as the primary technical advisor for enterprise customers and prospects, guiding them through the evaluation, adoption, and expansion of our cybersecurity platform.
• Develop a deep understanding of customer goals, challenges, and security requirements to align platform capabilities with meaningful outcomes.
• Lead impactful demos, presentations, and technical storytelling that clearly articulate value and build confidence across technical and executive audiences.
• Build and maintain trusted relationships with strategic partners to accelerate revenue and broaden market reach.
• Represent the company as a thought leader at industry events, panels, webinars, and field engagements.
• Develop high-quality enablement of content demos, videos, architectural diagrams, and training assets to support internal teams and partners.
• Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure aligned execution and exceptional customer experience.
• Provide product feedback and innovation insights to Product Management based on customer needs, technical gaps, and emerging market trends.
• Lead and support Proof of Concepts (POCs) that demonstrate measurable technical and business value, ensuring alignment with stakeholder outcomes.
• Maintain deep knowledge of platform capabilities, including beta features, upcoming enhancements, and cybersecurity best practices.
• Travel within the U.S. for customer engagements, industry events, partner meetings, and strategic field initiatives.

Senior Solutions Engineer – Field

Marketing

• Develop and execute strategic Account-Based Marketing (ABM) programs for named enterprise accounts.
• Partner with Sales and Customer Success to support account growth, expansion opportunities, and executive engagement.
• Build industry-specific marketing strategies and messaging for Industrial & Energy and Technology, Media & Communications.
• Develop customer-facing thought leadership, case studies, executive content, and industry campaigns.
• Lead executive engagement initiatives including Customer Advisory Boards, executive briefings, CXO roundtables, and executive events.
• Build and scale customer advocacy programs including references, testimonials, webinars, conference speakers, and success stories.
• Partner with Product Marketing, Field Marketing, Demand Generation, Marketing Operations, and Analyst Relations to execute integrated customer marketing programs.
• Measure program success through expansion pipeline, Net Revenue Retention, executive engagement, advocacy production, and strategic account growth.
• Proven ownership of an account-level number — influenced/sourced expansion pipeline and NRR contribution — rather than lead volume.
• Experience marketing to multi-buying-center accounts (security, IT, cloud, app dev, OT).

Senior Manager, Strategic Customer Marketing

Technical Customer Success

• Drive adoption of the customer’s licensed Vision One capabilities and ensure customers fully utilize what they have purchased.
• Develop and execute capability-specific adoption plans that move customers up the maturity curve.
• Analyze customer usage and consumption telemetry to identify adoption gaps, blockers, and high-impact opportunities.
• Serve as a trusted technical advisor and help customers align platform capabilities with operational and security goals.
• Lead onboarding activities to ensure customers achieve fast time-to-value.
• Conduct regular value realization sessions, capability reviews, and adoption workshops.

Senior Customer Success Technical Advisor

Director

• Own the long-term editorial strategy and content roadmap
• Own the publishing strategy for amplifying technical threat research across the company’s channels
• Establish and enforce the TrendAI voice and tone, including an editorial style guide
• Collaborate with full-time threat researchers to identify, prioritize, and surface research
• Lead, grow, and develop a multi-disciplinary team spanning publication, social, events, and internal awareness functions
• Manage the research blog and research social media presence
• Collaborate with TrendAI evangelists to shape how TrendAI research shows up at industry events
• Run the internal awareness function bridging threat research with the rest of the company
• Collaborate closely with Product Marketing, research leadership, and communications partners

Director, Threat Research Insights

Data Analyst

• Own the measurement layer
• Define and operate the core MI metrics with rigorous, transparent, in-house methodology that leadership can trust and query any time
• Build cross-pod performance reporting (PR, social, influencer, podcast, customer excellence) and connect it to campaigns and market themes
• Stand up per-asset attribution so the function can show what converted
• Administer the measurement stack, including onboarding, dashboards, and live MCP access
• Build and maintain the MI Databricks data warehouse
• Collaborate with the web team on AEO/GEO optimization
• Distribute the data
• Pipe MI intelligence back out through TrendIQ so other teams get relevant, timely context
• Partner with Marketing Ops on data-ownership boundaries

Director, Market Data & Analytics

Communications

• Grow executive visibility
• Map each priority spokesperson's target presence — topics, outlets, channels — and systematically expand it, benchmarking against industry peers
• Identify and land placement, speaking, byline, podcast, and social opportunities for the executive bench
• Maintain per-spokesperson POV documents — living docs covering bio, swim lanes, and topics they will and won't touch — to route opportunities cleanly
• Build & run the thought-leadership program
• Co-build the program with the Editorial Director and Head of Market Influence, then run its cadence of working sessions with spokespeople
• Operate the bench
• Manage the spokesperson roster, ensuring balanced coverage and representation across channels
• Partner with PR and the editorial engine so executive voice is coordinated with the broader narrative

Senior Manager, Executive Communications

Influencer Marketing

• Podcast production support
• Own the run-of-show document for each podcast episode
• Coordinate guest logistics: scheduling, pre-interview prep materials
• Prepare host prep cards for the show's hosts
• Manage the episode publication workflow
• Collaborate with the social team to draft and schedule LinkedIn promotion
• Track episode performance metrics and compile them into a monthly reporting dashboard
• Serve as the day-to-day point of contact for influencer partners
• Maintain the influencer deliverables tracker
• Execute organic social promotion across LinkedIn for podcast episodes and influencer content
• Maintain the editorial calendar across podcast and influencer activations
• Build and maintain influencer briefing documents and profile decks
• Maintain and organize shared project workspaces
• Build and update recurring reports for the Influencer & Podcast lead

Coordinator, Content – Influencer Marketing

Social Media Manager

• Own social strategy — organic + paid
• Set the organic and paid social strategy across TrendAI's brand and executive channels, aligned to campaigns and market-leadership themes
• Bring deep paid-social expertise: audience strategy, budget allocation, testing, and optimization
• Own the volume-vs-impact call — prioritizing well-timed, well-targeted posts that optimize for engagement and channel health
• Partner with the Data & Analytics Lead to stand up social attribution and a clear performance story for leadership
• Own social performance reporting and optimization loops
• Direct agency partners on execution as the “arms and legs” — briefing, quality control, and reviewing output through the in-house measurement stack
• Plug social into the editorial engine — take packaged stories from the editorial board and land them well across channels
• Coordinate executive/host and guest promotion (e.g. podcast episodes) with the influencer/podcast and executive communications pods
• Lead and grow the social team and add capacity as the function scales

Senior Manager, Social Media

Editor

• Lead the editorial engine
• Chair the editorial board
• Cluster in-flight content into coherent narratives
• Translate dense source material for the audience
• Sequence and time releases across various channels
• Build the feedback loop from performance metrics
• Partner with the Data & Analytics Lead for evidence-based decisions
• Operate the content-routing workflow
• Own the messaging backbone
• Scale the function with a small pod at first

Director, Editorial Strategy

Researcher

• Research newly discovered vulnerabilities in a wide range of software products
• Reverse engineer and research network protocols, file formats, and software
• Develop and verify proof-of-concept files and exploit code
• Produce reports describing software vulnerabilities and detection of attack vectors
• Monitor security industry publications, news groups and other online sources for newly discovered security vulnerabilities and emerging threats
• Implement new and improve existing tools to automate and streamline the vulnerability research process
• Collaborate with other vulnerability researchers on research, analysis and report production

Vulnerability Researcher – Global, All Levels

Administrative Assistant

• Own the marketing strategy and programs that activate, enable, and grow our global channel partner community
• Translate the value of our AI security platform into partner-ready narratives and enablement
• Develop compelling, partner-centric value propositions that map TrendAI™ Vision One platform capabilities to partner business models
• Tailor messaging by partner type to strengthen differentiation
• Build and develop compelling messaging and content to drive partnership narrative
• Partner with channel sales and field marketing to operationalize through-partner motions
• Create high-quality partner-facing content including partner playbooks and campaign kits
• Collaborate with regions to build partner communications and community engagement to strengthen loyalty
• Conduct ongoing research into channel dynamics, competitor partner programs, and emerging routes to market

Senior Product Marketing Manager, Global Partner Office

Account Executive

• Prospect, identify, and qualify new business opportunities across enterprise and commercial accounts.
• Drive the full sales cycle: lead generation, discovery, solution presentation, negotiation, and closing.
• Build and maintain a strong pipeline of net-new opportunities using CRM tools and outbound strategies.
• Partner with Trend Micro’s channel ecosystem to expand market reach and execute joint go-to-market plans.
• Work closely with SEs and technical teams to deliver product demos, POCs, and assessments.
• Stay current on cybersecurity trends, competitor offerings, and industry challenges to provide strategic insights to prospects.
• Achieve and exceed quarterly and annual revenue targets.
• Represent Trend Micro at industry events, conferences, and customer-facing activities.

Account Manager

• Own the full commercial relationship for a named portfolio of enterprise and global accounts, driving retention, expansion, and multi-year contract renewals.
• Develop and execute tailored account plans that align TrendAI's solutions to each customer's cybersecurity strategy, risk posture, and business objectives.
• Lead executive-level engagements, building trusted relationships with CISOs, CIOs, and other C-suite and board-level stakeholders.
• Collaborate cross-functionally with Sales Engineering, Product, Customer Success, and Professional Services to deliver exceptional customer experiences.
• Identify and qualify upsell and cross-sell opportunities across TrendAI™'s product portfolio, consistently meeting or exceeding revenue targets.
• Represent TrendAI at industry conferences, executive briefings, and customer events to strengthen brand presence and deepen account relationships.