Strategic Account Manager

Trend Micro Europe

Strategic Account Manager at TrendAI managing high-value enterprise accounts and driving customer retention. Leading C-suite engagements and collaborating with cross-functional teams to meet cybersecurity goals.

Posted 6/9/2026full-timeMelbourne • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Own the full commercial relationship for a named portfolio of enterprise and global accounts, driving retention, expansion, and multi-year contract renewals.
Develop and execute tailored account plans that align TrendAI's solutions to each customer's cybersecurity strategy, risk posture, and business objectives.
Lead executive-level engagements, building trusted relationships with CISOs, CIOs, and other C-suite and board-level stakeholders.
Collaborate cross-functionally with Sales Engineering, Product, Customer Success, and Professional Services to deliver exceptional customer experiences.
Identify and qualify upsell and cross-sell opportunities across TrendAI™'s product portfolio, consistently meeting or exceeding revenue targets.
Represent TrendAI at industry conferences, executive briefings, and customer events to strengthen brand presence and deepen account relationships.

Requirements

What you’ll need

5+ years of enterprise B2B sales or account management experience, ideally within cybersecurity, SaaS, or enterprise software.
Proven track record of meeting or exceeding revenue quotas in a complex, solution-based selling environment.
Exceptional relationship-building skills with a demonstrated ability to engage and influence senior executives and technical decision-makers.
Strong business acumen with the ability to translate technical cybersecurity concepts into clear, outcome-driven business value narratives.
Proficiency with CRM platforms and familiarity with sales methodologies such as MEDDIC, Challenger, or SPIN.
Outstanding communication, negotiation, and presentation skills.

Benefits

Comp & perks

Private Health Insurance
Mental Health Support through access to EAP
Gym reimbursements
Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B salesaccount managementrevenue quotassolution-based sellingcybersecuritySaaSenterprise softwaresales methodologiesMEDDICChallenger

Soft Skills

relationship-buildingengagementinfluencebusiness acumencommunicationnegotiationpresentationcollaborationtrust-buildingcustomer experience