Trafilea Tech E-commerce Group

Graphics Designer

• Take ownership of the email marketing creative ecosystem and retention-driven experiences
• Design assets that directly impact customer interaction with brands
• Lead the design and execution of email marketing campaigns from concept to delivery
• Create high-performing assets for retention initiatives (email, landing pages, collections)
• Define and improve design guidelines, workflows, and best practices for retention
• Collaborate with marketing, data, and product teams to align design with performance goals
• Design user-centered landing pages with strong UI/UX principles
• Provide feedback, coaching, and direction to elevate team output
• Explore and implement AI tools and automation for speed and scalability

Senior Graphic Designer

Account Manager

• Own and Grow Accounts: Manage and expand relationships with major retailers like Walmart, Belk, and Kohl’s, while spearheading new international retail opportunities.
• Drive Sales Impact: Execute strategies that scale revenue and profitability across multiple channels—online and in-store.
• Collaborate Cross-Functionally: Partner with internal teams (Planning, Marketing, Operations, Finance) to ensure seamless fulfillment, promotions, and sell-through optimization.
• Analyze and Act: Monitor sales trends, performance KPIs, and margin reports to identify growth opportunities and corrective actions.
• Lead Projects: Support key initiatives, from new brand launches to global expansion pilots, ensuring high-quality execution and measurable outcomes.

Customer Retention Specialist

• Design and lead a high-impact, end-to-end customer retention strategy
• Shape and optimize the returning customer journey
• Identify key moments to drive engagement and unlock growth opportunities
• Monitor and report critical KPIs such as repurchase rates, channel conversion, and LTV/CAC
• Collaborate closely with the Data Science, Creative, IT and Growth teams
• Deliver and prioritize tests, campaigns, and automated flows aimed at achieving retention goals
• Own and present key retention KPIs—conversion rates, revenue, repurchase, LTV/CAC
• Lead weekly reporting and deliver actionable insights to senior leadership
• Ensure timely, high-quality project execution

Senior Retention Manager – Apparel

Financial Planning and Analysis

• Serve as a strategic financial leader, overseeing investor relations, banking partnerships, governance, and capital strategy
• Ensure sustainable growth, financial transparency, and investor confidence by aligning financial planning with corporate objectives
• Drive fundraising, optimize capital allocation, and modernize financial systems while maintaining strong governance and compliance
• Oversee budgeting, forecasting, and scenario modeling to guide executive decisions
• Develop KPIs connecting operational performance to financial outcomes (CAC, LTV, cash conversion cycle)
• Evaluate ROI on marketing spend, product launches, and strategic initiatives
• Lead equity, debt, and hybrid fundraising efforts, from investor sourcing to deal closure
• Optimize capital structure to minimize cost of capital while supporting flexibility and growth
• Drive M&A and strategic investments, ensuring due diligence and integration
• Build investor trust through roadshows, earnings calls, and transparent reporting
• Deliver compelling investor presentations, quarterly updates, and annual reports
• Manage global and U.S. banking relationships
• Oversee debt financing, credit facilities, and liquidity management
• Implement working capital optimization strategies and fraud prevention controls
• Streamline and automate financial processes for scalability
• Ensure compliance with U.S. GAAP, tax regulations, and governance requirements
• Partner with Legal/Compliance to mitigate risks and uphold transparency
• Deliver board-level financial reports, forecasts, and insights
• Optimize cross-border tax strategies and ensure multi-jurisdiction compliance
• Improve payment processing economics and settlement efficiency
• Manage inventory financing, supplier terms, and receivables
• Build and lead a high-performing finance team across FP&A, treasury, governance, and IR
• Mentor finance talent and foster a culture of accountability and integrity

VP of Finance and Corporate Development

• Own the retention marketing strategy across Email, SMS, and other customer engagement channels.
• Design lifecycle journeys including onboarding, cross-sell, replenishment, win-back, reactivation, and loyalty campaigns.
• Build segmentation and personalization strategies that improve customer experience and revenue.
• Plan, launch, analyze, and continuously optimize campaigns through A/B testing and experimentation.
• Monitor and improve key retention KPIs including LTV, repeat purchase rate, churn, conversion rate, revenue per recipient, and customer engagement.
• Partner closely with Growth, Product, Data, Design, and Customer Experience teams to deliver seamless customer journeys.
• Stay ahead of retention marketing trends, automation capabilities, and industry best practices.

Retention Manager, Beauty

Product Manager

• Define and own the product roadmap for our apparel eCommerce stores, prioritizing initiatives that maximize business impact.
• Identify growth opportunities through customer insights, analytics, experimentation, and market research.
• Lead conversion rate optimization initiatives across the shopping journey using A/B testing and data-driven experimentation.
• Collaborate with Acquisition, Retention, Creative, Engineering, Data, and UX teams to deliver seamless customer experiences.
• Translate business goals into product initiatives, ensuring alignment across stakeholders.
• Monitor and optimize key product metrics including conversion rate, revenue, customer engagement, and user experience.
• Drive continuous product innovation by identifying emerging trends, technologies, and customer behaviors.
• Lead Agile product ceremonies and ensure efficient execution from discovery through delivery.

Growth Product Manager – Stores Apparel

Learning and Development

• Partner with business leaders to drive Trafilea's performance and talent development programs
• Own key initiatives such as Performance Reviews, Talent Calibration, Individual Development Plans (IDPs), Performance Improvement Plans (PIPs), career pathing, promotions, and succession planning
• Own and execute the Performance Review cycle from planning to completion
• Manage Talent Calibration, IDPs, PIPs, Succession Planning, and Promotion processes
• Track talent metrics and deliver dashboards and reports with actionable insights
• Partner with leaders and HRBPs to drive talent development and process adoption
• Maintain career frameworks, job leveling, and competency documentation
• Create and facilitate training, workshops, and learning materials for managers and employees
• Identify and implement process improvements using data, AI, and automation tools
• Ensure talent programs are delivered accurately, on time, and aligned with business goals

Performance & Talent Development Specialist

General

• Actively seek out and drive improvement opportunities on our policies, procedures, and processes, proposing solutions to ensure real improvement in our Corporate Governance and Compliance
• Evaluate projects from the idea stage to project execution by securing solid business justification, issue & risk management
• Work independently and ensure that all required documentation is completed, or for any implementation
• Perform periodic user accounts and access rights reviews to ensure compliance with system application security
• Review the main Tribe’s KPIs and ensure that they’re correctly being implemented and reported
• Perform procedure and process analysis deep-dives to identify problems, opportunities, and specific actions required

Internal Control Specialist

Data Engineer

• Architect and scale the data infrastructure behind our Machine Learning platform
• Design the systems that turn billions of data points into production-ready models
• Architect and scale advanced ETL pipelines using modern Big Data technologies
• Design resilient data frameworks across the full lifecycle: extraction → transformation → ML modeling
• Lead the development of Airflow-driven data workflows
• Optimize large-scale datasets and complex SQL queries
• Operationalize machine learning models in batch and real-time environments
• Improve cost-efficiency and scalability across our AWS data ecosystem
• Elevate data quality standards with strong governance and monitoring systems
• Build internal data tools that empower Marketing Science & Analytics teams

Senior Data Engineer – BI

Analytics Engineer

• Own Reporting Reliability & Data Quality Ensure dashboards and reports are accurate, reliable, and always available Implement monitoring, alerting, and SLAs for critical reporting assets Investigate and resolve data issues with a clear root-cause analysis
• Build Scalable Data Models Design and optimize SQL transformations and data models Improve the performance of datasets and reporting queries Reduce duplication by centralizing business logic in the data layer
• Deliver High-Impact BI Solutions Build and maintain dashboards, reports, and analytical tools Translate business needs into scalable BI solutions Deliver projects with clear estimation and predictable execution
• Ensure Data Trust & Observability Implement data validation checks and anomaly detection Proactively identify issues before they impact stakeholders Improve overall data quality across pipelines and reporting
• Partner with the Business Act as a trusted partner for Marketing and commercial teams Define and maintain key metrics (CAC, ROAS, conversion funnels, etc.) Generate insights that directly influence business decisions

Senior Data Analytics Engineer, BI

Operations

• Lead the transformation of IT Ops into a highly automated, AI-powered, KPI-driven system that directly impacts business performance (CVR, LTV, revenue)
• Rebuild IT Operations using AI, automation, and data (n8n, GPT, workflows)
• Own incident management performance (MTTA, MTTR, SLA) and turn it into a competitive advantage
• Design and scale a Business Support engine that removes bottlenecks across Product, Marketing, and Growth
• Implement AI-driven systems to auto-categorize, prioritize, and resolve incidents
• Lead cybersecurity strategy, infrastructure reliability, and service delivery at scale
• Build and scale a high-performance Tech Ops team (2–5 hires per quarter)

Tech Manager – Operations

Manager

• Oversee end-to-end global logistics performance across our fulfillment ecosystem
• Lead strategic network expansion initiatives, including new warehouse launches and integrations
• Build scalable omnichannel processes that improve efficiency, customer experience, and cost optimization
• Drive automation, predictive models and AI-driven operational improvements
• Build and strengthen strategic relationships with 3PL partners, carriers, and suppliers
• Lead fulfillment scalability initiatives across D2C, Amazon, Wholesale, Subscription, and B2B channels

Fulfillment Manager

Growth Marketing

• Lead and innovate the Loyalty Department at Trafilea, driving substantial growth in our subscription models
• Develop strategies that enhance customer retention and maximize subscription revenue
• Collaborate effectively with cross-functional teams to create compelling, value-driven subscription offerings
• Champion a culture of data-driven experimentation within the Loyalty team
• Foster a dynamic team environment that thrives on innovation
• Define strategic roadmaps that integrate marketing, product, and customer experience
• Drive cross-functional collaboration with marketing, finance, product, and customer service
• Develop and refine subscription products, ensuring usability and customer value
• Leverage customer data and insights to innovate and validate new features
• Own KPIs and analytics, implementing robust metrics and reporting on subscription health
• Champion exceptional customer experiences and build a high-performance team
• Manage key initiatives, OKRs, budgets, and timelines while fostering innovation.

Senior Growth Manager – Loyalty, Subscription

• Own the end-to-end TrafiCheckout funnel across all brands (Shapermint, Shaperbox, Truekind): from cart entry through order confirmation, on desktop and mobile.
• Define, prioritize, and execute a continuous A/B testing roadmap on the checkout — targeting a minimum of 2 simultaneous experiments at all times — using VWO or equivalent.
• Diagnose checkout drop-off by device, traffic source, payment method, and error type; translate findings into actionable hypotheses and ship improvements with measurable CVR impact.
• Optimize the checkout UX for mobile-first experiences: field sequencing, keyboard behavior, autofill, CTA placement, and payment wallet integration (Apple Pay, Google Pay).
• Design and continuously improve error states, payment failure copy, and retry prompts to maximize transaction recovery at the moment of decline.
• Maintain and evolve the weekly Checkout Health Dashboard: CVR by device/channel/country, post-checkout offer take rates, authorization rates, decline breakdown, and payment recovery rate.

Principal Product Manager – Checkouts

• Own profitable growth across our Amazon business
• Drive revenue growth, profitability, organic ranking, advertising performance, conversion optimization, promotional strategy, and marketplace health
• Work cross-functionally with various teams to identify growth opportunities
• Lead product-level business planning and develop execution strategies
• Improve product visibility and organic ranking through data-driven strategies
• Optimize customer experience and conversion performance with creative teams
• Monitor marketplace health and proactively resolve issues
• Build scalable processes and reporting frameworks
• Present business recommendations to senior leadership
• Identify automation and AI opportunities