Tokio Marine HCC

Account Executive

• Responsible for new business through outside sales and marketing to Third Party Administrators (TPAs)/Brokers within assigned territory.
• Foster additional business opportunities through writing of correspondence and attending trade shows.
• Conduct sales calls to cultivate and maintain long-term client relationships.
• Manage and increase existing blocks of business.
• Develops a strong relationship with TPA/Broker through on-site visits and resolving client issues in a timely fashion.
• Develop and maintain database of current and prospective producers.
• Negotiate fees with clients to close new and renewal business.
• Monitor competitor pricing and industry trends to identify marketplace characteristics.
• Gather information from utilization review and managed care organizations to develop stop-loss pricing.
• Monitor producer quote ratio, close ratio, renewal persistency, and loss ratio.
• Adapt marketing strategy as needed.
• Serve as liaison between Claims department and new TPA producers during the approval process.
• Develop and implement specific marketing strategies and materials.

Regional Sales Representative

Risk

• Review insurance policies to determine coverage
• Investigate claims by conducting telephone interviews and/or preparing written correspondence with insureds, claimants and witnesses
• Review police reports, medical records, independent adjuster reports, appraiser reports and more to determine liability and damages
• Review state and federal laws to determine potential defenses such as governmental immunity
• Assign and supervise independent adjusters and appraisers for on-site investigations when necessary
• Assign defense counsel and manage litigation, as necessary
• Determine and monitor indemnity and expense reserves throughout the life of the claim through resolution/closure in accordance with adjuster authority limits
• Maintain claim files and documents in accordance with company policy and procedure
• Seek approval when necessary for coverage and/or liability denials in accordance with company policy
• Prepare internal large loss reports for executive circulation
• Prepare loss reports for reinsurers as required by contracts
• Collaborate with teammates, management, inter-departmental units, agents, insureds and others
• Attend mediations, settlement conferences and trials as needed

Senior Claims Adjuster – Casualty

Attorney

• Handle litigated and non-litigated claims primarily arising under Auto and General Liability
• Collaborate with outside counsel in analyzing and resolving claims within designated limits of authority
• Conduct investigation and analysis of liability and damages exposure
• Draft and issue coverage position letters and develop strategies for resolution of claims
• Determine probable loss exposure and establish reserves
• Maintain claim files and documents in accordance with Company policy

Claims Attorney – Municipal Entities

Claims Specialist

• Manage claims from initial report through resolution following the Company’s Claims Handling Procedures.
• Investigate incidents, assess liability, and determine exposure.
• Analyze injury, damages, and coverage while preparing clear, detailed reports.
• Oversee litigation in collaboration with outside counsel, ensuring compliance with company guidelines, approving litigation plans and budgets, and participating in mediations and trials as needed.
• Evaluate settlement values and negotiate resolutions within delegated authority.
• Maintain accurate claim files and documentation, ensuring timely communication with members, attorneys, reinsurers, and internal teams.
• Collaborate with underwriting, risk control, and other departments to improve strategies and support continuous improvement.

Senior Claims Adjuster – Water Districts Program

Compliance

• Oversee and manage all aspects of regulatory compliance for the business unit.
• Coordinate and execute rate, rule, and form filings across multiple lines and states, collaborating with actuarial, legal, and business partners.
• Prepare and submit timely and accurate regulatory filings, including Surplus Lines tax and fee submissions.
• Review and interpret state insurance laws, regulations, and bulletins to assess impact and ensure compliance with filing requirements.
• Respond to regulator inquiries, objections, and requests for information, providing effective and timely resolutions.
• Maintain awareness of emerging regulatory developments that could impact company operations, products, or compliance procedures.
• Coordinate agency appointment processes and ensure all producer licensing and appointment requirements are met.
• Partner with corporate legal to review, negotiate, and approve legal agreements to confirm compliance with regulations, corporate standards, and risk management expectations.
• Collaborate with the VP of Underwriting and COO to create, update, and implement the underwriting rules and guidelines library.
• Participate in the maintenance and development of Public Risk Group’s product suite.
• Conduct periodic quality control audits on underwriting activities to confirm alignment with guidelines and compliance controls.
• Support underwriting operations by monitoring production metrics, loss experience, and competitive trends to identify areas of improvement.
• Lead and mentor a compliance team, providing guidance, training, and performance management.
• Establish team goals, track progress, and promote accountability and collaboration.
• Champion a culture of compliance, integrity, and continuous improvement across the organization.
• Partner with senior leadership to align compliance strategy with broader business objectives and operational initiatives.

Senior Manager, Compliance

• Review insurance policies to determine coverage
• Investigate claims by conducting telephone interviews and/or preparing written correspondence with insureds, claimants and witnesses
• Review police reports, medical records, independent adjuster reports, appraiser reports and more to determine liability and damages
• Assign and supervise independent adjusters and appraisers for on-site investigations when necessary
• Assign defense counsel and manage litigation, as necessary
• Determine and monitor indemnity and expense reserves throughout the life of the claim through resolution/closure in accordance with adjuster authority limits