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Senior Claims Manager, Cyber
Tokio Marine HCCSenior Claims Manager leading team of claims professionals managing Cyber, Media, and Technology Errors & Omissions claims. Ensuring compliance with company procedures and exceptional customer service.
Posted 7/18/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $146,900 - $220,300 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced leadership and team development skills while managing complex claims processes, including oversight of litigation and negotiation of settlements. Proficient in conducting quality reviews and ensuring compliance with audit requirements.
Highest-signal resume keywords
Claims ManagementLeadership SkillsReinsurance ExperienceQuality Review ComplianceNegotiation of Settlements
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims EvaluationLitigation OversightLegal Correspondence DraftingClaims Performance ReportingInvestigation Conducting
Soft Skills
Team BuildingCoaching and DevelopmentExceptional Customer ServiceStakeholder Communication
Industry Keywords
Cyber ClaimsMedia ClaimsTechnology Error and OmissionsHigh-Exposure Liability Claims
About the role
Key responsibilities & impact- Supervise and direct a team of claims professionals
- Responsible for development and coaching of staff
- Build a team-oriented environment
- Perform quality reviews on claims
- Communicate with stakeholders and provide exceptional customer service
- Conduct investigations and evaluate liability to determine validity of complex claims
- Oversee outside counsel and vendors
- Prepare and present reports on claims performance
Requirements
What you’ll need- Leads and directs a team of claims professionals
- Advanced knowledge and strong leadership skills
- Experience in handling Reinsurance and Open Market cyber, media, and technology error and omissions claims and litigation
- Development and coaching of staff
- Quality reviews on claims in compliance with internal and external audit requirements
- Oversee all aspects of the litigation process for high-exposure liability claims
- Negotiate claim settlements
- Prepare and draft complex legal correspondence
Benefits
Comp & perks- Competitive salary and employee benefit package
- Strong learning culture
- Growth perspectives
- 6% 401K match
- 20 days of PTO and 2 Floating Days
- Paid parental leave
- An opportunity to love what you do