Toast

Ecommerce

• Execute and optimize CRO on web funnels across US and INTL properties—from SEO & AEO discovery/visibility through inbound lead generation and self-service purchase completion.
• Build, launch, and analyze A/B text experiments that improve traffic, traffic-to-MQL, and purchase conversion rates.
• Partner with CMS (Contentful), UXD, and front-end engineering teams to create, iterate, and build high-performing and interactive experiences and workflows.
• Leverage product analytics tools (e.g., Heap, Sigma) to develop hypotheses, monitor funnel health, identify drop-off points, and translate data into clear experiment briefs.
• Write clear user stories, requirements, and test plans for Design and Engineering partners, translating growth strategy into actionable sprint-ready work.
• Support Web lead with maintaining the digital growth roadmap and communicating experiment results, funnel insights, and performance narratives.
• Collaborate cross-functionally with Product Managers, Designers, Engineers, Analytics, and Marketing to ensure seamless customer journeys across web flows.
• Stay current on CRO best practices, CMS capabilities, and experimentation frameworks, bringing fresh ideas and external benchmarks to the team.

Senior Web & eCommerce Strategist, Digital GTM

Product Marketing

• Lead go-to-market strategy, launch processes, and stakeholder management, and influence product development for new back office products and features
• Lead cross-functional teams to launch new products and feature enhancements into the market that deliver value to our customers
• Partner with product, GTM, and finance teams to develop key initiatives to drive efficient product adoption
• Become a market and sector expert on key restaurant products, and use customer and market research to inform both product and GTM strategy, including by deploying LLMs to mine unstructured data (e.g., sales calls, support tickets) at scale
• Take ownership of conversion and adoption metrics and GTM performance, and implement cross-functional plans to drive improvements
• Collaborate with Sales Enablement and Customer Success to drive sales productivity by using GenAI to rapidly prototype and scale product knowledge transfer, seller collateral, and value-based talk tracks
• Automate competitive intelligence and GTM tracking workflows to keep product and sales teams instantly informed of market shifts and positioning opportunities.

Product Marketing Manager – Back Office

Sales Development Rep

• Manage inbound leads and proactively engage restaurant owners and decision-makers through multi-channel outreach (phone, email, text, social).
• Schedule 36+ demos per month for Strategic Cuisines Account Executives.
• Contribute to $45,000+ in ARR per month as a ramped rep.
• Make a minimum of 65 calls per day, with a total of 100+ outreach activities (calls, emails, texts, social).
• Work collaboratively with SC Account Executives to ensure a seamless handoff of qualified opportunities.
• Maintain accurate records of outreach efforts and prospect interactions in Salesforce and Salesloft.

Bilingual Sales Development Representative, Spanish

Salesforce Developer

• Lead the design, development, and implementation of solutions within Salesforce platform
• Design and implement "Agentic" workflows to automate business processes
• Integrate AI/ML models with Salesforce to drive predictive analytics
• Mentor and guide a team of Salesforce developers

Senior Salesforce Developer

Backend Engineer

• Design, build, and deliver features for Toast’s payments products
• Develop and implement automated test suite to ensure the code shipped to our customers meets the highest quality standards
• Roll features out to customers, including monitoring for success
• Collaborate with our PM (and UX) on the definition and design of features
• Partner with a wide array of teams across Toast
• Work with experienced engineers to deliver design and code review

Senior Software Engineer, Backend – Payments

Business Development Rep

• Generate 2+ new business sales opportunities daily
• Complete 65+ outreach activities daily
• Research and prospect top/new restaurants in your territory
• Coordinate new business meetings with Territory Account Executives and/or Inside Sales Representatives
• Strategize with District Managers on their new business priorities

Bilingual Business Development Representative, Mandarin

DevOps Engineer

• Hands-on Execution: Design and Ship production grade agentic solutions tailored specifically for high-velocity GTM motions
• Rapid Prototyping: Transition from ambiguous business problems to functional AI Proof-of-Concepts (PoCs) within 1–2 week sprint cycles
• Process Discovery: Embed directly with Sales, Service, and Marketing leaders to deconstruct high-friction manual workflows ripe for AI-driven transformation
• Strategic Integration: Architect the flow between LLMs and the GTM stack (Salesforce, Clay, Snowflake) with a 'Golden Record' mindset to ensure data integrity at scale
• ROI Modeling: Translate technical metrics into business outcome driven metrics
• Architectural Resilience: Act as the domain expert for complex synchronization challenges, ensuring GTM systems are built for concurrency, scale, and reliability

Principal Engineer – Forward Deployment Engineering

• Work on large-scope, high-impact projects driving significant business value.
• Design, implement, and maintain scalable, secure, and cost-effective backend systems.
• Collaborate and communicate with cross-functional product teams.
• Implement and maintain new and legacy platform integrations.
• Plan and execute application integration with existing systems.
• Draft technical designs, engineering, and testing plans for integrations.
• Work with QA automation team members to develop and automate end-to-end and unit testing for stability.
• Manage and optimize data storage, application performance, high availability, and comprehensive monitoring/alerting.
• Utilize CI/CD pipelines and containerization for automated deployment and testing.

Senior Backend Engineer

• Work on large-scope, high-impact projects that fundamentally affect the business
• Collaborate closely with product teams across multiple groups
• Implement and maintain new and legacy integrations across various platforms
• Plan and execute the integration of new applications with existing systems
• Draft technical designs, engineering plans, and testing plans for integration projects
• Develop and automate application end-to-end or unit testing to ensure stability

Senior Backend Engineer – Enterprise Financial Systems

Product Designer

• Drive the design, strategy, and vision for new customer onboarding to Toast
• Provide support to new customers for their growth and adoption of the Toast platform
• Guide the evolution of AI-first experiences that simplify complex setup and workflows
• Collaborate closely with product and engineering to define strategy
• Set a high bar for design craft and inspire the team to push boundaries

Associate Director, Product Design – Go To Market Experiences

Affiliate Manager

• Partner with SMB Account Executives on opportunities requiring language-specific support
• Join live discovery calls and product demonstrations in the customer’s preferred language
• Support deal progression by assisting with communication, clarity, and next steps
• Review and support quotes and contracts in the customer’s preferred language
• Help ensure a smooth transition to onboarding when needed
• Collaborate closely with SMB AEs, Sales Leadership, and cross-functional partners
• Your Spanish skills will be used on the job to communicate with Spanish-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast.

Language Partner, Spanish

• Hire, coach and manage a team of Business Development Representatives (BDR) to exceed quota.
• Lead by example in demonstrating Toast’s core values and inspiring a culture of high performance, respect and fun.
• Manage day to day activities of the BDR team including: live coaching, career and skill development, monitor productivity metrics to identify opportunities and risks, and ultimately drive results on activity, opportunity generation and revenue creation.
• Keep a tight focus on outcomes, impact, and productivity, and report results to senior growth sales and marketing leadership.
• Work closely with cross-functional partners on the Retail Sales Team, such as managers and account executives, to ensure proper alignment on opportunity quality.
• Work to identify the best talent in our industry and maintain headcount requirements across your team.

Business Development Manager, Retail

Manager

• Hire, develop, motivate, and manage a quota-achieving sales team
• Coach your team on how to conduct efficient discovery meetings, live demos, and craft a solution that best meets the prospective customer’s needs
• Spend time enabling and empowering your team through prospecting, trade shows, and local business partnerships to help exceed quotas
• Partner and collaborate with peers and parallel teams across the business to ensure that expectations set during the sales process are met in delivery
• Strategically utilize Salesforce (our CRM) and other technology to drive productivity, report on forecast deal pipelines, and analyze conversion rates
• Accountable for the new business growth across your assigned district

Inside District Manager, SMB – West Coast

• Plan, design, build, and deliver features for Toast’s payments products
• Plan, develop, and implement best practices such as automated test suites to ensure the code shipped to our customers meets the highest quality standards
• Roll - pun intended! - features out to customers, including monitoring for success
• Collaborate with our PM (and UX) on the definition and design of features
• Collaborate and partner with a wide array of teams across Toast in order to spread knowledge inter- and intra-team
• Lead and work with experienced engineers to deliver design and code review

Staff Software Engineer, Backend – Payments

Marketing Operations

• Identify high-leverage marketing workflows and build working solutions — agents, automations, and AI-powered tools — tailored to each team's processes.
• Design, build, and deploy custom AI agents and agentic workflows that integrate AI APIs, MCP servers, and automation platforms into our GTM motion.
• Build evaluation frameworks to measure agent quality, accuracy, and reliability — including prompt evals, agent benchmarking, and regression testing.
• Coach marketers through a progressive AI journey: from first win, to regular integration, to full workflow transformation, to self-sufficiency.
• Recognize patterns and scale what works — think in reusable systems, not one-off solutions.
• Own build-vs-buy decisions from business case through implementation.
• Prepare teams for an agentic future: designing, building, and overseeing multi-agent workflows.
• Create documentation, playbooks, and reusable templates that the entire team can leverage.