Thermo Fisher Scientific

Sales

• Support France as part of the EMEA TSS team
• Discover potential opportunities within the market and customer segment
• Drive the Thermo Fisher Scientific value proposition
• Collaborate with key members of the Sales team, CMD Divisional marketing teams, and Technical service groups
• Attend technical collaboration visits to Business Unit manufacturing and R&D sites
• Support new Product Introduction (NPI) prospects

Technical Sales Specialist – GC-GCMS

Risk

• Lead the development, execution, and continuous evolution of Thermo Fisher’s global supplier risk and resilience strategy, aligned with enterprise risk and business continuity priorities
• Assess supplier and sourcing exposure to trade policy changes, U.S. tariffs, geopolitical disruption, and regionalization trends, supporting scenario analysis and mitigation planning
• Embed resilience considerations into sourcing strategies, supplier relationship management, and contracting activities
• Conduct supplier and third-party risk assessments across strategic, financial, geopolitical, capacity, logistics, cybersecurity, compliance, and ESG dimensions
• Evaluate supplier-level and category-level revenue risk, linking supplier disruptions to product lines, customer commitments, and financial exposure
• Develop and maintain risk indicators, dashboards, and early-warning signals, leveraging internal data and third-party risk intelligence platforms
• Identify trends and systemic risks across the supply base and product portfolio, translating insights into clear recommendations
• Partner with Category Management, Operations, Quality, Regulatory, Trade Compliance, Legal, and Finance teams to define short-, medium-, and long-term mitigation strategies
• Drive development and execution of supplier-specific and category-level risk mitigation plans, including alternate sourcing, supplier development, capacity reservation, and contractual protections
• Lead scenario planning and stress testing to evaluate supply disruption impacts and response options and their operational and revenue impact
• Own, maintain, and continuously improve the Supplier Risk Crisis Command Playbook, ensuring Procurement roles and escalation paths are clearly defined

Supplier Risk Manager

Field Engineer

• Travel to customer sites across Switzerland (primarily), France, and Germany to install, service, update, and repair Thermo Fisher SUT hardware and automation products
• Provide expert technical support and problem-solving for our cutting-edge bioproduction equipment
• Conduct installations, maintenance, and repairs on a diverse range of high-value analytical instruments
• Perform commissioning and qualification of equipment by implementing Site Acceptance Test (SAT) and Installation/Operational Qualification (IQ/OQ) Protocols
• Combine technical expertise with superior customer service skills to address complex issues and support our customers in achieving breakthrough discoveries
• Collaborate with internal partners to resolve customer issues and improve processes
• Provide basic product training and technical assistance on our instrumentation to our customers and internal Sales team
• Report all activities on Sales Force Service desk, providing customer feedback to management, hardware and software groups
• Aid in optimizing revenue and new product development opportunities; Assist in demonstration of our products to potential customers
• Maintain technical competency by attending trainings, employee meetings and remaining up to speed on new products, markets, customers and competitor

Field Service Engineer

• Selling Agility
• Identifies and prioritizes new client opportunities and sales potential in small molecules for the LSMS product lines with the result of growing business
• Coordinates actions to enhance market penetration
• Supports and directs Account Managers to uncover new potential opportunities within the Environmental, Food & Safety market, as well as Pharma and other customer segments with a view to enhance allegiance and sales revenue for Thermo Fisher Scientific
• Proactively develops and drives sales strategies across the respective product lines
• Has the ability to develop trust and valued relationships with major decision makers; clarifies goals and reaches agreement while maintaining the interests of all parties
• Supports Account Managers with strategy development and execution
• Acts as trusted advisor within an account and brings in technical authorities as needed to advance the solution process
• Apply and develop the Business Unit strategy, from prospection to closing
• Results Leadership
• Shares the voice of customer towards the Business Unit
• Also attends technical visits to Business Unit, manufacturing, R&D sites, and Demo centers
• Supports new Product Introduction (NPI) prospects within territory to improve adoption rates and revenue return
• Supports and leads the sales funnel and forecast in collaboration with the country leads and their sales teams
• Works on strategies to achieve sales goals and metrics, including value proposition development
• Uses Thermo Fisher Scientific’s sales tools to efficiently handle the accounts, opportunities, pipelines and forecast in an accurate and timely manner
• Maintains awareness of competitor and industry activity
• Introduces new products and services as available
• People Leadership
• Develops close working relationships with Key Opinion Leaders (KOL) and scientists’ leaders to promote specific CMD products and solutions
• Represents CMD at knowledge-based seminars and customer workshops
• Exchanges of account information and Sales Leads within and across Thermo Fisher Scientific commercial divisions
• Works adeptly in a team selling environment engaging the correct internal company resources to address customer challenges
• Serve as a mentor, leader and motivator to the account management team
• Technical Knowledge
• Leads the partnership and coordination with sales-/ field application-/ lab application/ and IES specialists (as well as any other internal partner) to provide technical expertise
• Provides training to country sales teams to improve confidence in selling to customers in the respective product lines as well as driven positioning
• Maintains and improves technical knowledge on assigned product lines, company literature
• Positively always represent Thermo Fisher Scientific throughout customer locations

Senior Technical Sales Specialist, LSMS Small Molecule

• Support growth through technical sales expertise and customer relationship management, with a focus on flow cytometry and cell sorting technologies.
• Provide sophisticated technical guidance while promoting innovative product portfolio to academic, pharmaceutical, biotech, and industrial customers.
• Work closely with sales teams and customers, deliver effective value propositions, conduct product demonstrations, and provide comprehensive workflow application support.
• Help customers advance their research and manufacturing capabilities while contributing to the mission of making the world healthier, cleaner, and safer.

Technical Sales Specialist – Bioscience Division

• Collaborate with colleagues in our customer care center to efficiently schedule your service visits to meet and exceed customer expectations.
• Represent our company in a positive, professional manner in all dealing with Thermo Fisher Scientific customers, both external and internal.
• Install our products from our diverse Chromatography portfolio (LC/IC), demonstrate instrument specification and instruct customers on use and maintenance.
• Perform preventive maintenance and qualifications on customer instruments and help to improve instrument uptime and availability.
• Assure responsive telephone support and diagnostic as well as on-site Services to exceed the customers expectation and making them successful.
• Detailed preparation and documentation of maintenance and qualification activities to meet regulatory requirements.
• Always ensure the highest professional relationship with our customer base to achieve customer loyalty and raise issues if necessary, to solve critical tasks in the fastest way possible.
• Follow our ethical business conduct guidance.
• Optimize your own work schedule by coordinating with all the necessary partners for service planning/scheduling.
• Partner with our commercial colleagues to deliver customer deals that can be implemented profitably and meet/exceed customer expectations.
• Help on continuous improvement through our Practical Process Improvement Business System.

Field Service Engineer II

Program Manager

• Own end-to-end delivery of enterprise supplier resiliency programs from initiation through sustainment
• Define program structure, governance models, operating cadence, and success metrics
• Lead integrated program planning across multiple workstreams, managing scope, dependencies, risks, and trade-offs
• Drive execution rigor, decision discipline, and timely escalation when outcomes are at risk
• Lead execution of resiliency initiatives prioritized based on revenue exposure and operational criticality
• Partner with Procurement and Business leaders to sequence and deliver mitigation actions that materially reduce business risk
• Maintain clear visibility to execution progress, realized outcomes, and residual exposure
• Provide leadership with concise, fact-based insight into how programs are reducing risk to supply continuity and revenue
• Lead cross-functional collaboration across Procurement, Supply Chain, Operations, Quality, Regulatory, Trade Compliance, Legal, Finance, and Sustainability
• Influence priorities, commitments, and outcomes without direct authority in a highly matrixed environment
• Facilitate decision-making where functional objectives, timelines, or constraints conflict
• Act as an integrator between strategy owners and execution teams to ensure alignment and momentum
• Establish and maintain enterprise-level program tracking, reporting, and executive communication
• Drive transparency on delivery health, risks, and outcomes to enable proactive leadership decisions
• Own enablement and change management approaches to embed resiliency programs into standard operating rhythms
• Capture and institutionalize lessons learned to continuously strengthen execution maturity

Program Manager, Supplier Resiliency

Account Executive

• Develop relationship with GenAI sourcing team
• Develop a deep understanding of AI and data and effectively communicate complex technical concepts in a clear and concise manner.
• Demonstrate a successful track record of breaking into new accounts or expanding relationships within existing accounts.
• Engage with diverse stakeholders, including business, procurement, technical teams, and executive-level audiences.
• Collaborate with multiple functional teams, such as legal, product, marketing, pre-sales, delivery, quality, and operations, to ensure customer success.
• Manage fast turnaround requests, especially during early product development phases.
• Working with client sourcing team to participate in GenAI RFP
• Driving revenue generation and consumption.
• Coordinating with cross-functional teams to deliver proposals and solutions that create value for customers.
• Building value in all engagements to facilitate successful negotiations and close deals.
• Ensuring a high degree of client satisfaction.

Strategic Account Executive

Account Manager

• Serve as the primary point of contact for assigned client accounts, ensuring strong relationships and customer satisfaction.
• Understand client goals, challenges, and needs; propose solutions that align with business objectives.
• Oversee contract renewals, upselling, and cross-selling opportunities within existing accounts.
• Act as an advocate for the customer internally, collaborating with operations, product, and support teams.
• Monitor account performance, usage, and health metrics; provide regular reporting and strategic recommendations.
• Identify, research, and qualify new prospects through outbound outreach (calls, emails, LinkedIn, events).
• Collaborate with marketing and sales leadership to execute targeted campaigns and messaging.
• Generate and manage a pipeline of qualified leads for senior sales executives or self-close when appropriate.
• Schedule discovery calls and demos, ensuring smooth handoffs to the sales or account management team.
• Stay current on industry trends, competitor activity, and market opportunities to inform prospecting strategy.

Customer Relationship Manager

• Selling Agility
• Identifies and prioritizes new client opportunities and sales potential for the workflow with the region with the result of growing business
• Coordinates actions to enhance market penetration
• Supports and directs Account Managers to uncover new potential opportunities within this market and customer segment with a view to enhance allegiance and sales revenue for Thermo Fisher Scientific
• Owns and coordinates all large pharma RFPs across LC, consumables, and enterprise software for the region
• Demonstrates cross-functional leadership skills (pricing, contract structuring, solution alignment)
• Responsibility for ensuring consistency in pricing, strategy, and delivery across multiple territories to avoid internal conflict and maximize win probability
• Proactively develops and drives sales strategies across the HPLC Workflows
• Has the ability to develop trust and valued relationships with major decision makers; clarifies goals and reaches agreement while maintaining the interests of all parties
• Supports Account Managers with strategy development and execution
• Acts as trusted advisor within an account and brings in technical authorities as needed to advance the solution process
• Apply and develop the Business Segment strategy, from prospection to closing
• Strategic Leadership
• Lead region-level initiatives to systematically convert competitor LC instrument placements by pairing LC instrument sales with chromatography consumables and enterprise software
• Own tactical execution of campaigns targeting competitor accounts, including alignment with marketing, applications, and service to position Thermo as the preferred vendor
• Results Leadership
• Act as the primary sales liaison with regional marketing for LC/consumables/software in pharma QC
• Drive campaign design, messaging, and execution feedback loops, ensuring marketing investments translate into real pipeline opportunities and conversions
• Shares the voice of customer towards the Business Segment
• Also attends technical visits to Business Unit, manufacturing, R&D sites, Demo centers & Customer Success Centre
• Supports new Product Introduction (NPI) prospects within territory to improve adoption rates and revenue return
• Supports and leads the sales funnel and forecast in collaboration with the country leads and their sales teams
• Works on strategies to achieve sales goals and metrics, including value proposition development
• Uses Thermo Fisher Scientific’s sales tools to efficiently handle the accounts, opportunities, markets, pipelines and forecast in an accurate and timely manner
• Maintains awareness of competitor and industry activity; Introduces new products and services as available
• People Leadership
• Develops close working relationships with Key Opinion Leaders (KOL) to promote specific CMD solutions
• Leads initiatives, orchestrating cross-functional teams (like North America-wide Tiger Teams as the commercial lead), and influences peers
• Works adeptly in a team selling environment engaging the correct internal company resources to address customer challenges
• Serve as a mentor, leader and motivator to the account management team
• Technical Knowledge
• Leads the partnership and coordination with sales-/ field application-/ lab application/ and IES specialists (as well as any other internal partner) to provide technical expertise
• Provides training to country sales teams to improve confidence in selling to customers in the respective product lines as well as driven positioning
• Maintains and improves technical knowledge on assigned product lines, company literature
• Positively always represent Thermo Fisher Scientific throughout customer locations

Technical Sales Specialist

Customer Support

• Receive, process, assess quality of, accession and prepare human study and animal study specimens not limited to tissues, plasmas, serums, whole blood, PBMCs for distribution to clients and external analytical laboratories
• Takes inventory of specimens, records specimen discrepancies, exhausts specimen in accordance with biohazard regulations
• Uses RTLIMS system as database of specimens and to ensure chain of custody of specimens
• Maintains high density archive room of FFPE tissues and tissue slides
• Works closely with histology technicians, pathology department, human tissue sciences department, study managers and project coordinators daily
• Liaises with the media sciences department and shipping/receiving department to prepare, facilitate and track shipments of tissue cell culture media to external vendors, while preparing proper documents for shipping domestically and internationally
• Perform equipment verifications and maintain calibrations following customer and manufacturers protocols
• Promote a safe work environment through various safety initiatives within functional area
• Participate in individual or group projects that can include, cost savings analysis, learning groups, writing job training methods, and leading team meetings
• Serve as the first point of contact for any Specimen matters or concerns, including Specimen quality, Service Level Agreements, and staff interactions
• Maintain safety awareness, by maintaining and authoring Work Instructions, assisting with Job Hazard Assessments, and performing PPE assessments
• Provide technical expertise and training to a diverse cross-functional team
• Follow well defined procedures as outlined by Best Practices, SOP’s & work instructions
• Take direction from Site Supervisor/Sr. Manager regarding daily duties
• Independently makes decisions and uses available resources to meet customer requirements
• Analyzes/maintains/reconciles various customer and Thermo Fisher reports to ensure customer and Thermo Fisher requirements are met
• Shows strengths in assembling, communicating and explaining job or site-specific performance metrics to Direct Manager
• Communicates any customer issues or potential problems
• Promotes personal growth and development by staying abreast of new policies and enhancements without the presence of site trainer and management team
• Listens to customer concerns, constructively diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times
• Monitors and measures individual job performance, seeking or providing feedback, or collaborating with others to improve job performance
• Adopts Practical Process Improvement (PPI) methodologies

Senior Scientific Support Specialist

• Lead a team of 7 Business Development Managers focused on driving customer adoption of instrumentation, consumables, and reagents used in the manufacturing of clinical cell and gene therapies.
• Establish and manage collaboration with cell therapy, gene therapy, advocacy and regulatory organizations to drive new product development, industry manufacturing improvements, and market development.
• Develop Go-To-Market strategies for new products and drive execution through Business Development Manager structure and KPIs.
• Establish strategies to develop new markets including translational medical centers, venture-funded start-ups, and biotechnology companies.
• Collaborate with Marketing, Product Management, Operations, and adjacent Commercial teams to develop and execute strategies.
• Work cross-divisionally across the entire Thermo Fisher Scientific organization to provide a holistic solution to CGAT clients including CDMO and CRO services, Bioproduction capabilities, and analytical genome science capabilities.
• Work with Legal, Quality, and AR teams to establish and manage clinical supply agreements, quality agreements, CDAs, and payment terms between the Thermo Fisher CGAT business and customers.
• Lead business processes and manage the resources associated with the CGAT instrumentation and consumable business plan.
• Participate in the launch activities of Advanced Therapies Collaboration Centers (ATxCC).
• Understand the strengths and vulnerabilities of competitors.
• Build team strategies to overcome competitive obstacles and address opportunities.
• Forecast clinical reagent revenue, instrument progression and placements on a weekly, monthly, and quarterly basis.
• Be accountable to Commercial leadership for achieving sales and financial target, implementing actions to meet and exceed region revenue, gross margin targets, and instrument unit placement targets.
• Attract, develop, and retain qualified Business Development Managers.
• Coach team using prior sales experience and mentorship within the team.
• Establish and maintain effective professional relationships with key customers, coordinating activities with the Commercial Sales Organization, Product Management, and Regional Marketing to drive growth for Thermo Fisher Scientific in CGAT markets.
• Develop and execute the business plan for each region and updated according to business and market changes.
• Report out monthly to business leadership on strategic activities, new market intelligence, competitor activities, investment landscape, innovation, and team results.

Sr. Manager, Sales – Cell, Gene, and Advanced Therapies

Manager

• Manage complex projects across multiple functions
• Oversee technical implementations and process improvements
• Coordinate with cross-functional teams for project delivery
• Facilitate communications and monitor progress
• Ownership of strategic governance meetings
• Provide training and mentorship for Program Managers

Portfolio Manager

• Assist site-based CCME colleagues in development of site contamination control strategies, aligned with global quality procedures and EU GMP Annex 1, FDA 21 CFR, ISO, and PIC/S.
• Provide subject matter expertise (SME) in microbiology, microbiological methods, contamination control, aseptic processing, Environmental Monitoring, cleanroom design, and other relevant areas required by site CCME teams.
• Global review of EM trends from the PSG network and support site teams in remediation of adverse trends to maintain aseptic control.
• Promote contamination control awareness through data trending to drive improvements.
• Lead/support complex deviation or laboratory investigations and where appropriate, support CAPA plan definition and continuous improvement initiatives.
• Lead/support complex CCME related risk assessments.
• Ensure all GMP operations align with global regulatory requirements (FDA, EMA, MHRA, WHO, etc.).
• Mentor site based CCME SME’s prior to and during regulatory inspections, client and internal audits.

Senior Manager, Quality – CCME

Business Development Rep

• Identify and pursue revenue-generating opportunities while developing comprehensive licensing and business development strategies across our innovative portfolio.
• Partner with cross-functional teams to evaluate market opportunities, engage with key stakeholders, and negotiate complex agreements that create value for our organization and customers.
• Create meaningful impact by connecting innovative scientific solutions with customer needs across pharma, biotech, academic, and industrial segments.