Program Manager I – Biopharmaceuticals – GMP

Thermo Fisher Scientific

Program Manager I supporting GMP Laboratory operations in a fully remote role. Overseeing project progress and managing client interactions for sample workflows.

Posted 5/30/2026full-timeRemote • Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provides tactical support for client-facing projects
Oversees and coordinates the receipt, log-in, and workflow management of samples and standards to support laboratory analysis
Monitors project progress for both client-facing and internal projects, ensuring timely project progress through effective communication and status updates
Manages client interactions related to sample and standard processes
Supports the client relationship manager (Program Manager III or above) by providing day-to-day progress updates, managing timelines, and identifying and escalating potential risks to ensure the successful completion of projects
Acts as the primary coordinator for the receipt and log-in of samples and standards
Manages shipment requests
Manages sample and standard workflows, including check-outs, shipping, relog and disposal activities to support laboratory analysis
Tracks project progress, within assigned client team and associated support teams, provides status updates
Initiates project set up process
Manages reagent documents for client and team, including Certificates of Analysis (CofAs) and Safety Data Sheets (SDSs)
Coordinates and tracks the completion of internal lab-based projects, including facility audits and incident reports
Manages client communication related to sample and standard processes
Supports the client relationship manager with daily progress updates to ensure project completion
Manages timelines; identifies and escalates risks as necessary

Requirements

What you’ll need

Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0+ years) or equivalent combination of education, training, & experience
Excellent organizational skills with the ability to adapt and adjust to changing priorities while maintaining focus, composure and productivity
Ability to manage multiple assignments with challenging/conflicting deadlines
Proficient in Microsoft suite applications (e.g.: Word, Excel, PowerBI, PowerPoint, Teams, SharePoint)
Strong attention to detail and problem-solving skills
Effective written and verbal communication skills
Demonstrated experience in identification and resolution of conflicts in a professional environment
Ability to maintain a high degree of confidentiality with client information and data
Ability to attain, maintain and apply a working knowledge of applicable procedural documents
Demonstrated positive attitude, enthusiasm toward work, and the ability to work well with others
Demonstrated ability to receive and apply constructive feedback

Benefits

Comp & perks

Standard (Mon-Fri) work schedule
Fully remote position

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementworkflow managementlaboratory analysissample managementreagent documentationfacility auditsincident reportsproblem-solvingattention to detailconfidentiality

Soft Skills

organizational skillsadaptabilitycommunication skillsconflict resolutionteamworkpositive attitudeenthusiasmability to receive feedbacktime managementfocus

Certifications

Bachelor's degreevocational qualification