The Ward Law Group, PL

Legal Assistant

• Answer, screen, and route incoming calls to the appropriate team member
• Take and relay messages or transfer calls to voicemail when staff are unavailable
• Log phone calls and upload documents into the online document management system
• Provide clerical support to office staff, including faxing, copying, and file organization
• Maintain regular communication with clients and respond to questions
• Obtain insurance coverage information in a timely manner
• Follow up on medical treatment and confirm continuity of care
• Request and obtain medical records and billing statements from providers
• Communicate with insurance companies regarding treatment status and update adjuster information in the system
• Perform additional administrative and case-related duties as assigned

Personal Injury Virtual Legal Assistant

• Work from home as an independent contractor
• Answer, screen, and forward incoming calls to the appropriate person
• Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable
• Log phone calls and documents into online document management system
• Assist office staff with clerical duties to include faxing, copying, and organizing/maintaining files
• Maintaining frequent communication with client and answering questions
• Obtaining insurance coverage information timely
• Following up with medical treatments and ensuring proper care
• Obtaining medical provider records and bills
• Communicating with insurance company on treatment status and updating adjuster information on the system

Personal Injury Legal Assistant

• Answer, screen, and forward incoming calls to the appropriate person.
• Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.
• Log phone calls and documents into online document management system.
• Assist office staff with clerical duties to include faxing, copying, and organizing/maintaining files.
• Maintaining frequent communication with client and answering questions.
• Obtaining insurance coverage information timely.
• Following up with medical treatments and ensuring proper care.
• Obtaining medical provider records and bills.
• Communicating with insurance company on treatment status and updating adjuster information on the system, among others responsibilities.

• Answer, screen, and forward incoming calls to the appropriate person.
• Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.
• Log phone calls and documents into online document management system.
• Assist office staff with clerical duties to include faxing, copying, and organizing/maintaining files.
• Maintaining frequent communication with client and answering questions.
• Obtaining insurance coverage information timely.
• Following up with medical treatments and ensuring proper care.
• Obtaining medical provider records and bills.
• Communicating with insurance company on treatment status and updating adjuster information on the system.

Executive Assistant

• Serve as the final point of contact for each case
• Initiate courtesy calls to clients upon case assignment
• Provide detailed explanations of the reduction process
• Meticulously log phone calls, case statuses, and documents into the online document management software
• Ensure the efficient linkage of releases onto Litify
• Confirm PIP benefits
• Validate damages with a complete provider list
• Confirm balances due on medical accounts
• Negotiate bills with providers
• Send out reductions promptly
• Maintain regular client contact, addressing queries every two weeks
• Conduct case reviews and personal audits for productivity
• Develop and monitor weekly projection reports

Personal Injury Virtual Legal Assistant

Personal Injury Virtual Legal Assistant

Personal Injury Virtual Legal Assistant

Personal Injury Virtual Legal Assistant

Personal Injury Legal Assistant

Personal Injury Virtual Legal Assistant

Personal Injury Virtual Legal Assistant

Personal Injury Assistant – Reductions Specialist