The Ward Law Group, PL

Legal Assistant

• Answer, screen, and route incoming calls to the appropriate team member
• Take and relay messages or transfer calls to voicemail when staff are unavailable
• Log phone calls and upload documents into the online document management system
• Provide clerical support to office staff, including faxing, copying, and file organization
• Maintain regular communication with clients and respond to questions
• Obtain insurance coverage information in a timely manner
• Follow up on medical treatment and confirm continuity of care
• Request and obtain medical records and billing statements from providers
• Communicate with insurance companies regarding treatment status and update adjuster information in the system
• Perform additional administrative and case-related duties as assigned

The Ward Law Group, PL

Personal Injury Virtual Legal Assistant

Personal Injury Virtual Legal Assistant

Personal Injury Virtual Legal Assistant

Personal Injury Virtual Legal Assistant