Plaintiff Personal Injury Intake Case Manager

The Ward Law Group, PL

Plaintiff Personal Injury Intake Case Manager managing pre-litigation cases from intake to treatment. Working remotely for an award-winning law firm focused on exceptional client service.

Posted 7/19/2026full-timeRemote • 🇨🇴 ColombiaJunior💰 $1,000 - $1,200 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing pre-litigation personal injury cases, including client communication, treatment coordination, and documentation. Proficient in navigating insurance claims and maintaining productivity in a high-volume caseload environment.

Highest-signal resume keywords

Plaintiff Personal Injury Case ManagementPre-Litigation Case ManagementMedical Treatment CoordinationInsurance Adjuster CommunicationBilingual in English and Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementClient CommunicationTreatment Progress MonitoringProperty Damage HandlingDemand Readiness Management

Soft Skills

Independent WorkOrganizational SkillsTime Management

Tools & Technologies

Legal Case Management Software

Industry Keywords

KPI-Driven EnvironmentHigh-Volume CaseloadClient Treatment ProgressionAppointment Coordination

About the role

Key responsibilities & impact

Serve as the primary point of contact for injured clients.
Manage an active pre-litigation caseload independently.
Provide regular updates regarding treatment, case status, and outstanding items.
Respond promptly to calls, emails, text messages, and voicemails.
Maintain accurate case documentation in the case management system.
Monitor client treatment progression.
Coordinate appointments and follow-up with medical providers.
Identify treatment gaps, missed appointments, and barriers to recovery.
Communicate directly with insurance adjusters.
Assist clients with property damage, total loss claims, rental coordination, and diminished value claims.
Manage a high-volume caseload while meeting productivity expectations.

Requirements

What you’ll need

Minimum 1 year of recent Plaintiff Personal Injury pre-litigation case management experience.
Experience independently managing pre-litigation cases from intake through treatment.
Experience coordinating medical treatment and provider follow-up.
Experience communicating directly with insurance adjusters.
Experience handling property damage matters.
Experience moving cases toward demand readiness.
Experience managing a high-volume caseload.
Experience working in a KPI-driven environment.
Fluent in English and Spanish (written and verbal).
Strong computer skills and experience with legal case management software.
Ability to work independently in a remote environment.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account The Ward Law Group, PL Website LinkedIn All Job Openings 51 - 200 employees Founded 2012 👥 B2C ⚕️ Healthcare Insurance B2C
Legal
Healthcare Insurance The Ward Law Group, PL is a dedicated personal injury law firm committed to providing expert legal representation for victims of negligence in various injury cases, including car accidents, truck accidents, and wrongful death. With a strong focus on serving the Hispanic community, the firm prides itself on its extensive experience and proven track record of securing over $500 million in settlements for clients. The attorneys at The Ward Law Group emphasize client-focused representation, ensuring each client receives personalized attention throughout the legal process. Plaintiff Personal Injury Intake Case Manager 🔥 7 minutes ago 🇨🇴 Colombia – Remote 💵 $1k - $1.2k / month ⏰ Full Time 🟢 Junior 👔 Manager 🚫👨‍🎓 No degree required 🗣️🇪🇸 Spanish Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serve as the primary point of contact for injured clients.
Manage an active pre-litigation caseload independently.
Provide regular updates regarding treatment, case status, and outstanding items.
Respond promptly to calls, emails, text messages, and voicemails.
Maintain accurate case documentation in the case management system.
Monitor client treatment progression.
Coordinate appointments and follow-up with medical providers.
Identify treatment gaps, missed appointments, and barriers to recovery.
Communicate directly with insurance adjusters.
Assist clients with property damage, total loss claims, rental coordination, and diminished value claims.
Manage a high-volume caseload while meeting productivity expectations. 🎯 Requirements
Minimum 1 year of recent Plaintiff Personal Injury pre-litigation case management experience.
Experience independently managing pre-litigation cases from intake through treatment.
Experience coordinating medical treatment and provider follow-up.
Experience communicating directly with insurance adjusters.
Experience handling property damage matters.
Experience moving cases toward demand readiness.
Experience managing a high-volume caseload.
Experience working in a KPI-driven environment.
Fluent in English and Spanish (written and verbal).
Strong computer skills and experience with legal case management software.
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