Plaintiff Personal Injury Reductions, Closing Specialist

The Ward Law Group, PL

Bilingual Plaintiff Personal Injury Reductions & Closing Specialist at The Ward Law Group. Managing negotiations and settlements for personal injury law cases in a fully remote role.

Posted 7/19/2026full-timeRemote • 🇨🇴 ColombiaJuniorMid-Level💰 $2,000 - $2,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the complete reductions lifecycle, including negotiating hospital liens and preparing settlement statements. Proficient in client communication and maintaining accurate case documentation to ensure timely settlements.

Highest-signal resume keywords

Plaintiff Personal Injury ExperienceNegotiation of Hospital LiensSettlement Statement PreparationBilingual in English and SpanishKPI-Driven Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Negotiation StrategiesSettlement CalculationsCase Documentation ManagementMedical Record OrganizationClient Communication

Soft Skills

Organizational SkillsExceptional Customer ServiceIndependent Work Ability

Tools & Technologies

Litify

Industry Keywords

Personal Injury LawReductions ProcessInsurance Coverage VerificationMedical Provider BalancesSettlement Disbursement Coordination

About the role

Key responsibilities & impact

Independently manage the reductions process from assignment through settlement completion.
Negotiate hospital liens, hospital bills, medical provider balances, and other medical expenses to maximize client recoveries.
Verify PIP benefits, insurance coverage, and provider balances.
Apply effective negotiation strategies to increase clients' net settlement proceeds.
Monitor reductions and proactively resolve delays.
Prepare and/or review settlement statements and closing documentation.
Verify settlement calculations and disbursement accuracy.
Coordinate final settlement documentation.
Ensure files are complete before disbursement.
Maintain accurate case documentation in Litify.
Request and organize medical records and billing statements.
Communicate with insurance companies, providers, and lienholders.
Track workflow and maintain timely case progression.
Contact clients upon assignment.
Explain the reductions and settlement process.
Provide proactive client updates at least every two weeks.
Respond promptly to client questions.
Deliver exceptional customer service throughout the closing process.
Additional duties may include: Answering and routing incoming calls.
Uploading documentation.
Logging communications.
Following up with medical providers.
Supporting additional case-related tasks as assigned.

Requirements

What you’ll need

Minimum 2 years of recent experience as a Plaintiff Personal Injury Reductions Specialist, Closing Specialist, Settlement Specialist, or similar role within a Plaintiff Personal Injury law firm.
Fluent in English and Spanish (written and verbal).
Experience independently negotiating: Hospital liens, Hospital bills, Medical provider balances, Medical bills.
Experience managing the complete reductions lifecycle from assignment through settlement.
Experience preparing or reviewing settlement statements.
Experience coordinating settlement disbursements.
Experience communicating with clients, providers, insurance carriers, and lienholders.
Experience working in a KPI-driven, high-volume environment.
Excellent negotiation, organizational, and communication skills.
Ability to work independently with minimal supervision.

Benefits

Comp & perks

Remote work options