The Ohio State University, Main Campus

Administrative Assistant

• Provides frontline administrative operations for the Executive Director and Principal Investigator of the Ohio State Genomic Health (OSGH) initiative.
• Manages calendaring, meeting logistics, travel/reimbursements, purchasing/POs, rosters/access, and timekeeping editor functions for assigned cost centers.
• Partners closely with Finance, HR, IT, and clinical departments.
• Supports the data input and updates for OSGH data access requests and OSGH website updates.

Administrative Assistant 3 – Medical Staff Administration

Business Operations

• Monitoring key business processes within ERIK business operations.
• Ensuring timely and accurate execution of project activities.
• Preparing reports and dashboards for leadership and internal stakeholders.
• Developing job aids, standard operating procedures, workflow documentation, and data visualization tools to support consistent business practices across the research enterprise, with a focus on continuous improvement, process standardization, and scalability aligned to operational excellence principles.
• Contributes to strategic planning efforts, supports process improvement initiatives, conducts data analysis and benchmarking, and leads or assists with special projects assigned.

Senior Business Operations Analyst

Compliance

• Responsible for assuring high quality information collection and reporting systems for medical information management services.
• Manage department staff, programs, policies and activities related to coding services and compliance.
• Analyze performance to assess quality of coding and medical record documentation.
• Oversee the department’s compliance plan and assure it addresses all aspects of medical information management compliance.

Director, Inpatient Coding and Compliance

Medical Billing and Coding

• The position is responsible for coding medical records and other documents at the conclusion of the patient’s visit.
• A senior medical records coding specialist requires the skill set to code multiple work types for inpatient and outpatient services.
• This requires selection of appropriate admitting diagnosis, principal and secondary diagnoses, principal procedure and secondary procedures; assigning accurate ICD-10 and/or CPT-4 codes; sequencing the diagnoses and procedures codes; and abstracting information including admission source, type, disposition, admitting, attending and procedure attending physicians.
• Codes are selected in the Computer Assisted Coding/Encoder Software following review of information in the electronic medical record system, IHIS.
• This staff member is responsible to address all edits during the coding and abstracting process for complete and accurate coding and MS-DRG and APR-DRG assignment for hospital reimbursement.
• This staff member will maintain productivity and quality standards set for the department maintain an approved work schedule and submit a weekly volume log.

Inpatient Medical Coder 3

Pharmacist

• Functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect.
• Coordinates patient access to medications necessary for treatment, regardless of ability to pay for both inpatients and outpatients.
• Works with the patient and prescriber to obtain free and discounted pharmaceuticals and grant awards for patients from patient assistance programs, non-profit disease based assistance and state and local agencies.
• Displays understanding of pharmaceutical terminology and insurance coverage requirements.
• Works closely with financial counselors and clinical staff to obtain necessary information for accessing assistance programs and enrollments.
• Responsible for providing accurate information regarding assistance, insurance eligibility, and maintaining a database with accurate patient and assistance program information.

Pharmacy Patient Assistance Coordinator

Clinical Research

• Provide assistance in support of the Ohio State Genomic Health community health research initiative.
• Assist with implementation and coordination of this and related studies.
• Participate in recruitment of study participants.
• Assist with collection, maintenance, & reporting of clinical research data in conjunction with the larger study team.
• Recruitment includes email invitations, phone calls with eligible and consented individuals to answer questions, and likely future in-person community recruitment events.

Clinical Research Assistant – Clinical Trials Management

Recruitment

• Providing comprehensive support for the execution of recruiting and hiring operations.
• Supporting the execution of offers, pre-boarding and onboarding of hires.
• Preparing interview packets, reviewing and troubleshooting period activity pay.
• Providing technical support to Talent Consultants.
• Assisting with coordinating interviews and recruiting events.
• Responding to emails from both internal and external customers.
• Engaging in other projects as assigned.

Talent Acquisition Coordinator

Analyst

• Engage in applied health services and population health research in a project-based, team setting.
• Perform mainly technical skill tasks, contribute to project leadership and administration on research and evaluation initiatives.
• Complete work independently on tasks with moderate complexity while assisting or completing advanced complexity tasks with appropriate assistance and oversight.
• Conduct statistical analysis and reporting of multi-source data including administrative and survey data.
• Create technical reports, manuals, and presentation materials.
• Present results in clear format to non-technical audiences.
• Conduct literature searches and literature reviews, assist with institutional review board (IRB) applications and other data governance requests.
• Write abstracts and manuscripts for conference and peer-reviewed publications.
• Assist with reporting of mixed-methods and qualitative research.

Senior Reporting and Analytics Analyst

• Under general supervision, determines, assess, and details the business functions and operating characteristics of the departments/divisions that utilize the medical center’s automated data facilities, databases and data network or that support and enhance health system practice, administrative and management needs and patient outcomes.
• Plan, develop and prepare detailed specifications of applications systems to meet the requirements, missions and goals of the medical center.
• Perform system implementation, testing, evaluation and follow-through.
• Determine, diagnose, isolate and resolve applications resource and utilization problems and errors; develop fault diagnosis, isolation and resolution techniques that ensure optimal performance is constantly maintained.
• Train technical, support and customer personnel in the use and development of applications programs; develop training programs and procedures.

Health System Informatics Analyst, Level 2

Field Engineer

• Conduct cost-effective maintenance on Low to intermediate level technology medical equipment located at customer sites with minimal supervision, to ensure they are functioning properly and meeting customers’ needs.
• Completes all forms and computer data entry accurately and promptly to ensure complete documentation for regulatory compliance.
• Communicates with clinical staff on the topics of equipment features, functionality, etc.
• Performs installations, upgrades, and calibrations with minimal supervision.

Field Service Technician

Financial Planning and Analysis

• The CFCM-RN functions within the multidisciplinary team to secure complex pre-authorizations and prevent/appeal clinical denials.
• The job duties require the utilization of clinical knowledge to interpret and apply medical necessity guidelines to determine appropriateness for services provided.
• The CFCM-RN makes determinations on the appropriate level of care (Inpatient or Observation) based on the ability to read, understand, and interpret documented clinical information.
• The role requires CFCM-RNs to become Subject Matter Experts (SME) for assigned payers as well as governmental payer requirements and audits such as RAC, MAC, QIO, etc.
• The CFCM-RN maintains an awareness of State and National Health care trends, JCAHO, CMS, and third-party payer Utilization Management guidelines.
• The CFCM-RN must be able to read, understand and interpret a payer remit, denial/remark codes, and expected reimbursement to determine the cost effectiveness of completing an appeal.
• The CFCM-RN must be versatile, flexible, and very adaptable to change because the payer rules change constantly.
• The CFCM-RN must be able to troubleshoot, problem solve, continuously learn, be highly independent, self-motivated and have an elevated level of interpretive skills and the ability to work closely with departments such as Legal, Medical Information Management, Physician groups and the Business Office.

Clinical Finance Case Management – RN Specialist 3 – Revenue Cycle Clinical Support

Account Manager

• Cultivates and executes business opportunities with funding partners, primarily the Ohio Department of Medicaid.
• Serves as primary engagement point of contact to anticipate and clarify customer needs, define project scope, and apply GRC services.
• Uses specialized knowledge to develop new processes to establish successful engagement.
• Advises GRC leadership team regarding development opportunities and the cultivation of partner relationships.
• Influences the development and implementation of plans to ensure alignment with the GRC’s and partner’s strategic goals.
• Develops strong business rapport with partner liaisons to identify improvement opportunities and manage problem resolution.
• Guides internal and external stakeholders to continually improve and strengthen business relationships to meet customer’s needs.

Senior Consultant, Research Development Partnerships

Counselor

• Provides advanced financial counseling and support to patients with complex financial needs.
• Offers expert guidance on insurance coverage, medical costs, and financial assistance programs.
• Manages challenging patients, mentors junior staff, and serves as a departmental resource.
• Collaborates with clinical and revenue cycle teams to reduce financial barriers and ensure timely access to care.
• Conducts comprehensive financial assessments and explains complex cost and insurance scenarios.
• Assists with applications for Medicaid, disability programs, charity care, and other specialized assistance.
• Prepares estimates for complicated procedures and establishes patient payment plans.

Senior Patient Financial Counselor

• Supports the overall function of the Health System Finance Department, by providing complex analysis of labor expense and the overall impact to the financial performance of the medical center.
• Leads data analysis and research projects related to labor expense to solve problems and provide actionable insights for organizational decision-making.
• Works collaboratively with other functional areas of the organization to identify and integrate data sources as needed to address organizational needs and priorities.
• Utilizes Workday Reporting to develop & maintain Financial Reporting that incorporates multiple data streams to assist in organization decisions.
• Assists in the submission of various surveys related to Healthcare operations, including but not limited to, FTEs, Salaries, Payor Mix, Patient Revenue, Admissions, Patient Days, and Discharges.
• Establishes professional working relationships with areas outside of Finance to assist with these datasets as needed.

Senior Financial Analyst

Communications

• Supports the development and execution of foundational marketing plans for select Student Life Departments.
• Coordinates marketing projects, timelines, and communication workflows.
• Partners with the design and creative team to prepare marketing materials and digital assets.
• Ensures alignment with Student Life and university branding and communication standards.
• Maintains project information in Basecamp and supporting updates to departmental calendars and websites.
• Manages shared marketing inboxes and routing inquiries to the appropriate team members.
• Provides administrative support for meetings, communications, and events.
• Supports special projects and Student Life initiatives as needed.