The Ohio State University, Main Campus

Director

• Lead and manage multiple complex projects as a Principal Investigator, and/or team or task lead
• Mentor and supervise multiple staff members, including other managers and project coordinators
• Coordinate administrative activities for the assigned subsection, such as hiring, onboarding, and project assignments
• Contribute to new project development, including preparing responses to competitive bid opportunities to expand GRC’s portfolio
• Assist in leadership activities across GRC’s organization
• Effectively communicate project priorities to staff
• Lead efforts to build collaborative relationships among academic and health policy leaders to identify shared priorities and implement quality improvement science projects and policy initiatives
• Coordinate the activities of multidisciplinary teams, project managers, subcontractors, and vendors assigned to projects
• Establish training programs, coaching initiatives, and frameworks for integrating QI methodologies into various projects

Associate Director – Quality Improvement Science

Clinical Research

• Provide assistance in support of clinical research studies
• Assist with implementation and coordination of studies
• Participate in recruitment of study participants
• Perform behavioral or diagnostic testing
• Assist with collection maintenance & reporting of clinical research data

Clinical Research Assistant

Manager

• Conducting retrospective reviews of medical services to determine medical necessity
• Collaborating with providers, internal departments, and external partners
• Supporting the Utilization Management team with prior authorization and concurrent reviews
• Analyzing claims data to identify trends and anomalies
• Developing and implementing action plans to address identified issues

Patient Care Resource Manager – Retrospective Review

Medical writer

• Provides a key role in advancing the long-term success of the Clinical Documentation Improvement program at the medical center
• Responsible for providing education, support, and mentoring at a medical center level
• Establishing and attaining system targets for performance metrics related to improved case-mix and quality measures
• Managing systems and operations for an effective CDI division, query metrics, division productivity, and organizational impact
• Accountable for execution of program objectives including improving the accuracy of the medical record to facilitate an accurate case mix index (CMI) and expected mortality rate and other quality metrics
• Oversees the entire CDI team including CDI specialists and Lead CDI team members
• Responsible for reporting out all audit results for the CDI division including query rate, response rate, accuracy rate and productivity
• Oversees day-to-day operations of the department including working with key stakeholders – coding, revenue cycle, utilization management and CDI physician advisors

Associate Director, Clinical Documentation Integrity

Learning and Development

• Manage data quality for the cancer registry and train staff on quality standards
• Regularly audit cases for quality purposes and follow up with staff on areas for improvement
• Oversee new and initial training for registry staff
• Manage a team of ODS-certified and non-certified staff, monitoring workflow, performance and productivity
• Interview, hire, train and supervise staff, including administering performance reviews
• Maintain expertise in abstraction by abstracting, reviewing, synthesizing and summarizing clinical information
• Independently code patient abstracts according to oncology standard setter coding requirements (American College of Surgeons Commission on Cancer and Ohio Cancer Incidence Surveillance System)
• Produce complete, timely, high-quality data to meet reporting and accreditation requirements and support OSUCCC-James operational, research, quality and finance areas
• Aggregate data for state and national reporting (cancer incidence, mortality, etc.)

Quality and Training Manager

Communications

• Conducts interviews and researches subjects for article development as sole author or in cooperation with other authors for newsletters and/or website
• Creates educational text for display panels for the public on topics like harmful algal blooms, pharmaceuticals in the water, wetlands and aquaculture
• Develops news releases on program research and events for public awareness and promotion
• Assists in the development of publication graphics and layout with graphic designer
• Helps to write short scripts for YouTube researcher summaries
• Develops brochures, fact sheets, and posters covering outreach programming
• Creates social media posts on program research and outreach
• Updates media lists and publication database

Student Assistant, Communications

Data Analyst

• Engage in applied health services and population health research in a project-based, team setting.
• Focus primarily on applied statistical methodology and analysis and reporting of health services and population health data.
• May support survey design, instrumentation, and administration.
• Perform mainly technical skill tasks, and sometimes contribute to project leadership and administration.
• Complete work independently on tasks with moderate complexity while assisting or completing advanced complexity tasks with appropriate assistance and oversight.
• Compute summaries and descriptive statistics; conduct inferential statistical analyses; develop interactive visualizations and dashboards.
• Clean, process, and create analytic datasets from a variety of sources; assist with the development of measures from complex, multidimensional data sources.
• Identify and learn novel and improved practices for data management, analysis, interpretation, and reporting.
• Compose reports, whitepapers, and presentation materials; assist with the presentation of results to project sponsors and other audiences.
• Provide technical assistance for statistical programming, research design, and interpretation of results.

Reporting and Analytics Analyst

Consultant

• Engage in applied health services and population health research in a project-based, team setting.
• Provide expertise and support for survey research and administration projects focused on maternal, child, and family health.
• Perform technical tasks and contribute to project leadership and administration.
• Complete work independently on highly complex tasks and may work on multiple projects at a time.
• Lead highly complex research tasks or projects as a co-PI or PI, as needed.
• Independently determine the method(s) for completion of new projects.
• Develop new practices, processes, metrics or models, and provide solutions which may set precedent for the organization.
• Apply developed subject matter and methodological knowledge and advanced understanding of concepts, principles, and technical capabilities to manage a wide variety of projects.
• Provide guidance to research project and project sponsor colleagues.
• Convey difficult, complex or sensitive information, and facilitate productive dialogue among project stakeholders.

Reporting and Analytics Consultant

Software Engineer

• Design, code, test, and deploy new web and mobile applications.
• Maintain and optimize existing applications to ensure reliability, performance, and scalability.
• Update older applications with current data to keep systems relevant and accurate.
• Facilitate knowledge sharing and training sessions with current employees to ensure smooth transition and ongoing support.
• Collaborate with stakeholders to define application requirements and testing criteria.
• Ensure all applications meet ADA accessibility standards and university branding guidelines.
• Apply best practices for data security and information systems protection.
• Keep applications and supporting systems updated with the latest software versions and patches.
• Identify and implement improvements for outdated systems and technologies.

Applications Developer 2

Analyst

• Ensure accuracy of coding assignment via random auditing of medical record coding and accuracy of MS-DRGs
• Complete 3M APC Software claim edits and respond to requests from the Central Business Office regarding documentation required for compliance with CMS’ National Correct Coding Initiative (NCCI) and Outpatient Code Editor (OCE) edits
• Provide feedback to the Manager of Data Quality regarding coding quality and make recommendations for improving coding accuracy
• Review randomly selected and focused medical records for accurate selection of admitting and discharge diagnoses, ICD9-CM procedures and CPT4 procedures
• Use the encoding and abstracting system and other resources to ensure complete and accurate coding and DRG/MS-DRG assignment for hospital reimbursement, research and planning
• Keep detailed records of all audits conducted, the results, recommendations, and follow-up to assure action is taken
• Advise medical record coding specialists on coding guidelines and practices as requested

Code Quality Analyst

Administration

• Prepares, processes, and analyzes training data using a variety of software and online applications for all live and asynchronous trainings for the Continuing Education team, which primarily consist of 988 trainings.
• Processes CE Broker submissions, including reporting accurate data to the licensing boards, i.e., the Counselor, Social Work and Marriage & Family Counseling Board and the Chemical Dependency Professionals Board, to ensure timely continuing education unit processing for participants to receive CEUs.
• Responsible for collecting and interpreting large amounts of data and distributing certificates of completion to training participants.
• Prepares reports using analyzed data.
• Tracks overarching trends and prepares larger reports for Continuing Education team.
• Develops standard operating procedures for all reporting processes.
• Moderating: Serves as the back-up moderator for live trainings as needed.

Research Administration Management Associate

Project Manager

• The Project Manager will facilitate various program design, implementation, and evaluation projects, including mixed-methods evaluation, workforce development, and technical assistance projects
• Position responsibilities include coordinating the research and administration efforts of project team members; managing relationships with project sponsors and external partners; assisting with technical and other project reports; writing stakeholder communications; providing technical assistance and training to internal and external stakeholders; assisting with project development, such as grant and proposal writing; coordinating contracting and procurement activities
• The Project Manager responsibilities may include project-related research, including literature reviews, qualitative interview recruitment and support, assistance with survey and interview instrument design and testing, and basic data analysis

Customer Support

• The School Social Work Support Specialist will work closely with Community and Youth Collaborative Institute (CAYCI) faculty and staff to support school-based projects, including research, evaluation, and outreach initiatives that advance school social work practice and student success.
• This position will assist with implementation and coordination of school social work partnership activities, including efforts to support student "persisters" in dropout recovery settings, provide administrative and project management support to CAYCI faculty and staff, and contribute to ongoing CAYCI data collection and dissemination efforts such as the CAYCI School Experience Surveys (CAYCI-SES).
• Primary Responsibilities: Collaborate with faculty and CAYCI staff on initiatives supporting student retention and re-engagement in alternative and dropout recovery school settings.
• Assist with administrative and logistical tasks related to school social work partnership projects, including scheduling, communication, resource development, and tracking project milestones.
• Support survey administration, data entry, and basic analysis related to the CAYCI School Experience Surveys and other related assessments.
• Assist in preparing presentations, summary reports, and materials for school and community partners.

School Social Work Support Specialist

Compliance

• Assists with regulatory functions in support of clinical research activity
• Assists in preparation of protocol submissions to Institutional Review Boards (IRBs) and provides updates on submission status
• Assists in preparation of other required regulatory documents
• Distributes approved documents
• Relays information to clinical research staff
• Assists with data entry including collecting, entering and maintaining data and documents in the OnCore electronic database
• Assists with monitoring visits
• Assists with regulatory issues
• Creates and maintains regulatory files

Regulatory Assistant

• Assist with assessing patient records to identify patients who are eligible to participate in specified clinical research protocols
• Recruit, interview and enroll patients
• Obtain informed consent and ensure consent process is administered in compliance with regulatory and sponsor requirements
• Educate patients and families of purpose, goals, and processes of clinical study
• Coordinate scheduling and follow-through of patient care appointments, procedures, & other diagnostic testing in accordance with the study protocol
• Assist with monitoring patients for adverse reactions to study treatment, procedure, or medication and notifies appropriate clinical professionals to evaluate patient response, identify the status of complications, & provide the appropriate level of care
• Document unfavorable responses and notify research sponsors & applicable regulatory agencies
• Assist with collecting, extracting, coding, and analyzing clinical research data
• Support activities to ensure compliance with all Institutional Review Boards (IRB), FDA (Federal Drug Administration), federal, state, and industry sponsor regulations
• Assist with coordinating and preparing for external quality assurance and control reviews by IRB, federal or industry sponsors
• Participate in activities to develop new research protocols and contributes to the establishment of study goals to meet protocol requirements