Senior Patient Financial Counselor

The Ohio State University, Main Campus

Advanced financial counselor at The Ohio State University providing support to patients with complex financial needs and guidance on insurance coverage and financial assistance.

Posted 5/19/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Provides advanced financial counseling and support to patients with complex financial needs.
Offers expert guidance on insurance coverage, medical costs, and financial assistance programs.
Manages challenging patients, mentors junior staff, and serves as a departmental resource.
Collaborates with clinical and revenue cycle teams to reduce financial barriers and ensure timely access to care.
Conducts comprehensive financial assessments and explains complex cost and insurance scenarios.
Assists with applications for Medicaid, disability programs, charity care, and other specialized assistance.
Prepares estimates for complicated procedures and establishes patient payment plans.

Requirements

What you’ll need

High School diploma or GED.
Certification or vocational training may be required.
Associate degree in relevant field may be preferred.
2 years of relevant experience required.
4-6 years of relevant experience preferred.

Benefits

Comp & perks

Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
Paid time off, including sick and vacation time and 11 holidays.
State retirement plan or an alternative retirement plan, both with generous employer contributions.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial counselinginsurance coverage guidancefinancial assessmentspatient payment plansMedicaid applicationsdisability program applicationscharity care applicationscost estimation

Soft Skills

mentoringcollaborationcommunicationproblem-solvinginterpersonal skills

Certifications

High School diplomaGEDvocational trainingAssociate degree