The Magnum Ice Cream Company

Financial Planning and Analysis

• The Head of Finance – South Africa is responsible for strategic financial leadership, safeguarding financial integrity, and enabling profitable growth across the South African business.
• The role oversees financial governance, planning, reporting, controls, tax, compliance, commercial finance, treasury, and risk management—while shaping our financial strategy as Ice Cream transitions into a standalone global company.
• This role partners closely with Commercial, Supply Chain, Manufacturing, Supply Chain Finance, and Africa Leadership, ensuring robust financial oversight and business partnering to drive performance, value creation, and operational excellence.

Head of Finance

Sales Operations Manager

• Ensure optimal operations during annual peak sales periods
• Monitor sales targets
• Daily sales reporting to support an optimal action plan and target achievement
• Daily sales tracking
• Support the operations team with key tasks to ensure optimal sales operations
• Manage orders for distribution centers in collaboration with the sales team
• Monitor incentives linked to sales teams
• Automate operational processes to improve sales performance
• Provide support to Key Accounts (KAR) during the implementation of sales strategies

Junior Sales Operations Analyst

Marketing

• Lead the digital transformation of Ice Cream Marketing processes
• Drive local design, UAT, deployment and change in the markets
• Collaborate with marketing leads across different within the BU
• Manage BU level deployment for all marketing process and enterprise platforms
• Lead implementation of new Marketing processes
• Collaborate with other workstreams to deliver E2E processes for Marketing function
• Engage with business leaders and users to ensure their inclusion and engagement
• Drive change initiatives, ensuring smooth adoption of new processes and tools
• Oversee data readiness for the Marketing processes

Regional Marketing Lead – US

Manager

• Full responsibility for the business’ P&L in managed convenience for the UKI market, driving revenue, profitability, and market share in alignment with Europe & ANZ strategic goals.
• Ensure that your account portfolio delivers against both short-term financial targets and long-term strategic growth goals.
• Gain internal buy in from key senior stakeholders and unlock necessary budget
• Work with the Convenience, Leisure and QSR channel leads and be the face of ice cream in front of your customers.
• Collaborate to develop a holistic future fit strategy and winning JBP.
• Create and manage the rolling activity plan incl. promotions and continuously monitor the performance of your ice cream business
• Build strong, sustainable customer relationships with your customers and facilitate engagement at a more senior level in those customers
• Manage perfect execution of the activation plan by leading the key internal teams and focusing on the extensive activation plan across the channels
• Guide shopper and trade marketing team on total spend and appropriate investment levels based on ROI and commercial insights
• Proactive development of your skills and competencies
• Lead by example across the wider OOH Ice Cream team, showcasing the behaviours we expect across the organisation, supporting others when needed
• Organising your workstreams to maximise customer facing time and business delivery

National Accounts Manager – Independents

• Assist in managing efficient factory tour operations
• Showcase excellent customer service and live the Ben & Jerry’s 3-part mission
• Drive consumer loyalty and staff satisfaction by managing a fun, safe, clean, and high energy environment
• Support and participate in all other areas of the Hospitality business
• Lead 30-minute Factory Tours for groups of up to 35 people
• Deliver articulate information and display confidence and comfort engaging guests
• Assist the Department Manager in hiring, onboarding and orientation of staff
• Conduct staff training and aid in growing and developing team members
• Manage and train staff on parking lot operations
• Maintain effective operations and communications for the department
• Ensure that all opening and closing procedures are followed
• Support weekly financial reporting requirements
• Provide support in preparation for weekly payroll
• Assist the Department Manager with overseeing shop inventory, tour sales and inventory levels
• Track and report financial progress of trends and daily operations
• Accountable for maintaining daily cashing in and out of all registers
• Collaborate with the Department Manager and the Marketing Coordinator in the implementation of the tour-marketing plan
• Manage the inventory ordering process
• Assist in the coordination and staffing of special events
• Participate in planning and development meetings with other company managers
• Work on special projects as assigned by the Retail Operations team
• Participate in first aid and emergency response for Hospitality operations
• Actively support company safety goals

Assistant Manager – Ice Cream Tours

Sales Engineer

• Maximize the market share of our brands in the assigned area.
• Study and elaborate different market strategies for the growth of Unilever products.
• Identify potential operators by coordinating with the business developer.
• Prioritize prospecting depending on potential with channel.
• Visits for customer acquisition.
• Negotiate portfolio, prices, promotions, discounts, refrigerators, and material visibility.
• Coordinate negotiation with kitchen specialist when needed.
• Conduct customer development visits.
• Review implementation of agreements.

Sales Developer, Temporary

Compliance

• Develop, implement, and maintain the Quality Management System in accordance with BG Quality policies & procedures and local legislation.
• Create, review and update quality documentation, including policies, procedures, work instructions, and forms to ensure compliance and clarity
• Control inside of the BU external certification program ( i.e.: FSSC 22000)
• Provide training and support to BU on QMS processes, quality standards, and best practices to foster a culture of quality within the organization
• Plan and conduct internal audits to assess the effectiveness of the QMS, identify non-conformities, and ensure compliance with established quality standards
• Manage the CAPA process in BU level
• Monitor and analyze quality metrics and performance indicators to identify trends , and opportunities for enhancing the QMS
• Prepare and present reports on QMS performance
• Champion Culture of Quality Program in the BU

Ice Cream Associate Manager, Quality Systems & Compliance

• oversee and lead the Burlington Scoop Shop flagship operations, including daily operations, communications, payroll and staffing in addition to supervising the Vermont Catering operations
• supervise the VT Catering Manager and Assistant Managers, participating in 1:1 conversations, growth & development, and corporate performance plans
• provide leadership amongst all hourly staff, including 50 part-time employees
• oversee and ensure the hiring and orientation of all shop staff, including the onboarding process
• administer the Collective Bargaining Agreement between Ben & Jerry’s and Scoopers United, the union representing the shop staff including frequent communications, monthly meetings and negotiations
• provide effective and ongoing coaching and feedback to direct reports and all working hourly staff
• work with Hospitality General Manager to prepare and oversee departmental budget and finance reporting, including the generation of profit/loss statements for forecasting purposes
• work with Hospitality General Manager to plan and implement store marketing plan with an emphasis on marketing the store to drive top line sales & increase brand awareness
• proactively identify and resolve problems from customers and staff members that affect all shop operations
• work closely with corporate retail operations on new products and messaging that can enhance the flagship experience
• oversee the scheduling of all staff, providing advanced notice and communication to safely staff all operations
• partner with our retail operations and Scoop University team to ensure flagship operations adhere to corporate operation guidelines
• work with Assistant Managers to develop and implement training and orientation for all employees with a strong emphasis on providing excellent customer service experiences
• oversee the daily financials for all Hospitality operations including cash management, bank procedures, ordering, inventory, register accuracy, preparation of sales and inventory reports and analyses to enhance business operations
• accountable for maintaining the accuracy of daily cashing in and out of all registers and cashiers, sales to cash reconciliation, and daily sales summary reports for each department
• participate in store planning and development meetings with the General Manager, department managers, and attending other company meetings and activities to keep informed about the objectives of the Brand
• manage the inventory ordering process which includes ordering, receiving, storage, and logging of all inventory items
• maintain and track all invoices for reporting needs
• participate in store planning and development meetings with the Flagship Store Managers and attending other company meetings and activities to keep informed about the objectives of the Brand
• potential opportunities to work on special projects as assigned by the Retail Operations and Brand Experience teams
• participate in first aid and emergency response for flagship operations, with the ability to serve as the onsite manager for all emergency situations
• actively support company safety goals by ensuring consistent safe work behaviors

Ice Cream Flagship Experience Scoop Shop Manager

• The main objective of this position is to maximize the market share of our brands in the assigned area and to study and elaborate different market strategies for the growth of Unilever products with a global vision of the company.
• Identify potential operators by coordinating with the business developer.
• Prioritize prospecting depending on potential with channel.
• Visits for customer acquisition.
• Negotiation (portfolio, prices, promotions, discounts, refrigerators and material visibility in pdv).
• Coordinate negotiation with kitchen specialist when the operator has different buyers and requires both specialists (Ice Cream).
• Customer development visits and review of implementation of agreements.
• Ad hoc proposals (promos and material of visibility).
• Visits based on possible identified risks or reactive responses requested by the operator.

Sales Developer

Business Development Rep

• Execute with our customers the customer strategy and customer business plan
• Lead the Distributor's sales team to achieve the sales objective for the sales area as set in the Customer Marketing Plans and Customer Business plans through timely execution
• Responsible for the achievement of Sales (NIV & STT), key Distributor Trade (DT) KPIs
• Ensure ambitious target setting and monitor closely for performance
• Prepare plans with focus on results vs. targets set
• Identify and implement actions for closing possible results gaps
• Monitor, evaluate and track weekly and monthly primary targets and take necessary actions to achieve them
• Evaluate the achievement of weekly and monthly secondary sales in the area and take necessary actions
• Ensure ordering and execution of all agreed promotional stocks and POSM as per the company's plan
• Cascade of all business related in a timely manner
• Managing and improving stock in Distributor’s warehouse to a healthy level
• Conduct market visits to ensure activities are implemented as planned
• Provide market feedback/trade visit report to distributors and follow through to ensure outstanding/gaps are closed timely
• Coach distributor sales reps for performance in relation to the targets set and build a winning spirit within his/her team