The Home Depot

Human Resources

• Ensure HR initiatives/processes are executed consistently.
• Act as a business partner for THD Logistics group.
• Develop a progressive role for the Logistic's HR function.
• Establish credibility throughout the organization.
• Communicate Home Depot's Union Free philosophy.
• Manage and monitor the process of leadership development and succession planning.

Regional HR Manager – Logistics

Security Analyst

• Manage financial forecasting and receipting for capitalized hardware/software Cybersecurity products
• Ensure zero business interruption by managing product renewal dates
• Maintain an accurate inventory of all 3rd party Cybersecurity technology products
• Partner cross-functionally to identify trends and resolve issues

Cybersecurity Analyst II – Financial Operations Specialist

Account Executive

• Driving incremental sales growth and profitability through account relationships
• Monitoring key performance indicators for assigned professional customers
• Leveraging data and customer insights to drive local decisions
• Developing strategies focused on expanding customer base within defined sales territory
• Utilizing Salesforce to manage ongoing customer communications and maintain sales pipeline
• Conducting initial customer meetings and building relationships

Outside Sales Representative

• Travel and engage in outside sales activities, primarily in customers' homes.
• Conduct professional and compelling sales presentations.
• Adapt quickly to changing customer needs and effectively advocate HDIS solutions.
• Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.)
• Present warranty and available financing options to customers.
• Prepare for appointments, commute to/from appointments and process sales-related paperwork.
• Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events.
• Proactively seek out new referrals and develop and maintain relationships with store management and associates.
• Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.

Field Sales Consultant, Interiors

Manager

• Customer Experience and Issue Resolution - Research and review customer feedback to identify recognition and service improvement opportunities.
• Prioritize and ensure timely resolution of Customer Care cases.
• Schedule, prepare, and conduct Partnership Reviews and regular check-ins with Service Providers to assess performance.
• Support store teams in managing Service Provider relationships and escalations.
• Prospect, evaluate, and onboard new Service Providers.
• Execute comprehensive field oversight through regular job site and install inspections to ensure service quality.
• Conduct brief meet-and-greets with new SASMs during Services onboarding.

District Services Manager

• Responsible for selling the Company's exterior and interior products and services to customers
• Outside sales visits to customer homes and trade shows
• Assess customer needs and make tailored product recommendations
• Develop and negotiate customized price quotes
• Maintain local relationships and educate store associates on HDIS offerings

Systems Engineer

• Leads configuration, debugging, and support for information technology solutions
• Leads field and corporate rollouts of technology
• Leads the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs
• Creates and optimizes specifications for technology solutions
• Produces and manages purchase requests for hardware and software
• Leads development of test suites (functional, destructive, etc) to enable successful rapid deployment of infrastructure as code to production
• Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure
• Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice)
• Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
• Researches and analyzes business trends and behavioral data to identify strategic opportunities for improvements and new initiatives
• Leads the evaluation, development, and recommendation of specific strategic technology to provide cost-effective solutions that meet THD requirements
• Researches and designs best fit infrastructure, network, database, cloud, AI, and security architectures for products
• Proactively creates and maintains infrastructure as code and AI models for continuous improvement
• Participates in strategic project planning and management across multiple efforts
• Develops formal training courses
• Collaborates with product and project teams to understand needs and enable them with infrastructure
• Supports technology architecture design review efforts for project and product teams
• Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security
• Optimizes and tunes performance as appropriate
• Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions
• Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability
• Acts as a vendor liaison, owning resourcing, issue management, and documentation
• Leads the production of in-house documentation around solutions
• Provides application support for software running in production
• Acts as a mentor to more junior Systems Engineers
• Drives converting KB articles into AI models
• Drives changes to analytic models used to analyze performance

Staff Systems Engineer

• Responsible for selling exterior and interior products and services to customers
• Conduct professional sales presentations and assess customer needs
• Develop and negotiate customized price quotes and present warranty information
• Maintain local relationships and educate store associates on HDIS offerings

Field Sales Consultant, Exteriors

• A Home Services Sales Consultant is responsible for selling exterior and interior products and services
• Outside sales visits to customer homes and trade shows
• Travel to customers' homes to make sales calls
• Assess customer needs and make product recommendations
• Develop and negotiate customized price quotes
• Present warranty information and financial options
• Complete required sales contracts and paperwork
• Maintain and drive profitability
• Prospecting for new customers inside assigned THD stores and during industry events

Director

• Governs the enterprise strategy for all selection and developmental assessment tools.
• Leads the design and validation of predictive, unbiased tools and 'DNA of Performance' success profiles to ensure hiring and promotion decisions are grounded in objective data and future-ready capabilities.
• Builds the foundational architecture for skills-based matching that will translate assessment performance into continuous feedback loops that empower associates to own their professional growth.
• Drives the enterprise roadmap for shifting to a skills-based talent management model.
• Partners with senior leadership as the primary strategist for talent logic, creating actionable, scalable career paths methodologies that translate to a career marketplace and future-ready workforce planning.
• Leads and develops a high-impact team of professionals focused on innovation and execution.
• Establishes the governance, metrics, and standard operating procedures required to deliver a seamless and world-class assessment and mobility experience across the enterprise.

Director – Talent Assessments, Internal Mobility

Recruitment

• The Senior Recruiter is responsible for managing the recruitment efforts for assigned areas of The Home Depot Enterprise.
• Their role is to provide the support, knowledge and tools needed for successful job placement.
• In partnership with HR Leaders and Talent Acquisition leadership, this role will develop talent acquisition strategies to attract and hire the best in class for functional areas of the business.
• The Senior Recruiter will manage the full lifecycle for all hires.
• Key responsibilities include working with Store Support Center functional groups to create recruitment strategies to fit their needs, and monitoring selection processes when appropriate to ensure The Home Depot is making the best hiring decisions.
• It is also the responsibility of the Senior Recruiter to facilitate new recruitment initiatives and complete special projects as assigned.
• Communicating with others, at all levels, building relationships and planning projects are critical skills for successful performance in this position.

Senior Recruiter, Product Management

Sales

• Responsible for leading a team of Outside Sales Representatives
• Drive outside sales and profitability growth through Managed Accounts for a market
• Coach a sales team utilizing salesforce.com and customer visits
• Build strong relationships with professional customers
• Identify and implement best practices for sales performance
• Understand the market competitive environment and develop strategies

Pro Sales Manager

• Provides advice and council in general associate relations issues
• Effectively executes human resources programs that support the business
• Assists with leadership & associate development as well as performance management
• Acts as Associate Advocate, stays closely connected with client groups in the field

HR Manager – Services

Data Analyst

• Become the subject matter expert for assigned product category online
• Responsible for category product data projects and status reporting SKU collection and maintenance
• Measure ongoing effectiveness of programs against metric targets
• Responsible for prioritizing projects, tasks to ensure deliverables and goals are met or exceeded
• Coordinate integrated teams from one or more external agencies or functional organizations supporting managed initiatives
• Troubleshoot and problem solve for ongoing operational needs as they arise
• Ability to author clear, concise end user/training materials for processes

Digital Content Data Analyst

• The District Services Manager (DSM) plays a pivotal role in driving Services sales growth
• Cultivating and sustaining a strategic partnership between Service Providers and the Home Services organization
• Oversee the entire lifecycle of Service Providers, including sourcing, onboarding, expansion, contraction, and termination
• Ensure alignment with business goals, service standards, and compliance expectations
• Research and review customer feedback to identify opportunities
• Schedule, prepare, and conduct Partnership Reviews and regular check-ins with Service Providers
• Support store teams in managing Service Provider relationships and escalations
• Facilitate ongoing training and development for Service Providers
• Execute comprehensive field oversight through regular job site and install inspections.