Teya

Sales

• Full leadership, development, and growth of the Slovak sales team - hiring, onboarding, performance management, coaching, motivation.
• Complete responsibility for sales results, meeting quarterly and annual targets.
• Ownership of the Slovak market - identifying opportunities, defining growth strategies, contributing to expansion and strengthening the brand.
• Daily work with the team - field shadowing, regular 1:1s, feedback, activity planning, pipeline review.
• Setting up processes and improving team efficiency - working with data, prioritisation, and reporting.
• Close collaboration with leadership, marketing, operations, and customer care - joint responsibility for customer experience quality.
• Representing the company on the market and building strong relationships with key partners.

Sales Leader

Outside Sales

• Tvorba a správa prodejních materiálů, příruček, šablon a nástrojů pro zefektivnění prodejního procesu a zajištění jednotnosti.
• Návrh a realizace školicích programů pro nové členy prodejního týmu a průběžný koučink pro rozvoj dovedností stávajících prodejců.
• Dohled nad používáním a optimalizací prodejních technologií, jako jsou systémy CRM, včetně zajištění přesnosti dat a reportingu.
• Spolupráce s marketingovým týmem na tvorbě a distribuci obsahu podporujícího prodejní aktivity – případové studie, odborné články, prezentace.
• Analýza prodejních dat za účelem identifikace trendů, měření výkonnosti a poskytování doporučení pro zvýšení efektivity.
• Koordinace činností mezi týmy prodeje, marketingu, produktového vývoje a zákaznické péče s cílem sjednocení cílů, strategií a komunikace.
• Identifikace neefektivních částí prodejního procesu a zavádění zlepšení pro zvýšení produktivity a úspěšnosti obchodů.
• Podpora prodejních týmů při řešení zákaznických dotazů a zajištění včasného vyřízení požadavků během nákupního procesu.
• Organizace logistiky prodejních akcí, veletrhů a kampaní včetně přípravy materiálů a podpory pro maximalizaci dopadu.

Sales Enablement – Kouč field sales obchodníků

Frontend Engineer

• Lead the design, development, and implementation of highly responsive and scalable web applications using React, Next.js, and a strong emphasis on TypeScript.
• Collaborate deeply with product and design teams to understand the unique needs of our customer agents and translate complex operational workflows into intuitive and efficient user interfaces.
• Develop robust, data-intensive UIs that handle large datasets and complex business logic, ensuring high performance and responsiveness for our internal users, leveraging TypeScript for robust type checking and improved code quality.
• Write clean, maintainable, and efficient code, ensuring high performance and reliability of mission-critical internal applications, with a focus on type-safe development practices.
• Actively participate in code reviews, providing constructive feedback to peers and mentoring junior engineers, particularly on effective TypeScript usage and best practices in the context of large-scale internal tools.
• Identify and address performance bottlenecks and bugs, ensuring a smooth and uninterrupted experience for our customer agents.
• Contribute to the ongoing improvement of our frontend development practices, tooling, and standards, with an emphasis on internal system development and type safety.
• Stay up-to-date with the latest frontend technologies, trends, and best practices, applying them to enhance our back-office platforms.

Senior Frontend Engineer

Communications

• Build and maintain sales enablement materials - decks, playbooks, one-pagers, and product guides - ensuring information is current and on-brand.
• Create engaging written, visual, and video content that supports ISC performance and product confidence.
• Translate complex product details into simple, useful messaging for ISCs and their merchant conversations.
• Support the Enablement team with updates to training materials, LMS pathways, and ongoing education content.
• Lead day-to-day communication with our ISC network through newsletters, product updates, event invitations, and program announcements.
• Shape a consistent comms rhythm - ensuring ISCs know what’s happening, why it matters, and how to act on it.
• Build meaningful connections with ISCs to understand the diversity of seller types and motivations, tailoring tone and message accordingly.
• Gather feedback and insights from the field and use them to refine tone, structure, and content direction.
• Support launches of new products, processes, and incentive programs with tailored partner campaigns and toolkits.
• Write and design marketing collateral for use across multiple channels - email, WhatsApp, LMS, and events.
• Collaborate with Product, Marketing, and Sales to ensure all messaging is aligned, timely, and impactful.
• Coordinate key ISC events and webinars - handling logistics, pre-event promotion, live delivery support, and post-event comms.
• Partner with SMEs to spotlight success stories, training highlights, and community moments.
• Plan and prioritise effectively in a fast-paced, high-performance environment with shifting priorities.
• Confidently manage projects using Monday.com - ensuring visibility, accountability, and timely delivery.
• Balance strategic planning with hands-on delivery, maintaining structure and momentum as priorities evolve.
• Track engagement performance across comms, campaigns, and LMS content using HubSpot, our LMS, and other tools within our tech stack.
• Present learnings and recommendations that improve how we communicate and measure impact over time.

Partner Communications and Engagement Specialist

• Be a key member of the leadership team in Italy, working cross-functionally to optimize the go-to-market approach
• Define and implement the field sales and partnership strategy, aligned with overall company growth objectives
• Build and lead a high-performing team of Field Agents and partnership specialists
• Establish a culture of accountability, performance, and continuous improvement
• Develop regional strategies to maximize market penetration in different geographical areas
• Recruit, train, and develop a high-performing team of Field Agents
• Define territories and sales targets for each team member
• Implement effective sales methodologies and follow-up processes
• Conduct regular field accompaniments for coaching and team development
• Ensure the field team has the necessary resources and tools to achieve objectives
• Identify and establish strategic partnerships that expand, optimize and help Teya’s sales grow
• Develop and manage partner programs to maximize value for both parties
• Negotiate commercial agreements and ensure compliance with established terms
• Create and implement go-to-market strategies in conjunction with partners
• Monitor and optimize partnership performance to ensure return on investment
• Deliver consistent growth against quarterly and annual sales targets
• Develop strategies for penetration into new market segments
• Identify cross-selling and up-selling opportunities within the existing customer base
• Collaborate with the Inside Sales & Digital team to ensure an integrated market approach
• Analyze market trends and adapt strategies to maximize opportunities
• Define KPIs, dashboards, and reports to monitor team and partnership performance
• Implement scalable processes and sales methodologies for the field team
• Partner with Marketing, Product, and Customer Success to ensure alignment on pipeline quality, messaging, and retention
• Optimize sales processes to increase efficiency and reduce the sales cycle
• Ensure compliance with internal policies and external regulations

Head of Partnership and Field Sales

• Leading a team of 6 to 8 sales agents within a defined geographic territory and working closely with the Head of Field Sales, you will develop, mentor, grow and deliver on our ambitious growth targets.
• Manage team performance by setting clear objectives, conducting daily activity reviews and providing constructive feedback to ensure team members meet and exceed their goals;
• Take full responsibility for commercial results and strategy in the assigned region;
• Present new products to existing and prospective customers using innovative approaches;
• Collaborate with other teams to ensure the entire sales and customer-service process runs smoothly;
• Play a key role in the recruitment process by identifying, hiring and onboarding talent to strengthen the team and align with our growth objectives;
• Foster a culture of accountability, high performance, continuous improvement and innovation within the team.

Field Sales Territory Manager

Engineering Manager

• Lead a feature team of backend, frontend and mobile engineers
• Manage team performance, development, and career growth through regular feedback, coaching, and structured reviews.
• Collaborate with cross-functional partners in product, compliance, and engineering to deliver features that enhance onboarding efficiency while maintaining regulatory integrity.
• Drive high standards for clean architecture, security, automation, and maintainability across the codebase.
• Own team delivery, system reliability, and continuous improvement of development processes.
• Contribute to roadmap definition.
• Mentor engineers on advanced technical and architectural decisions, empowering them to solve complex challenges independently.
• Participate in recruitment, onboarding, and capacity planning to scale the team effectively.

Pricing Analyst

• Optimise Teya’s offer to ensure competitiveness and profitability at a customer level
• Build and maintain acquisition pricing models, including elasticity and willingness-to-pay analysis
• Lead a data-driven test-and-learn process to continuously refine pricing logic
• Analyse performance, draw insights, and recommend changes to improve outcomes
• Partner with product and data teams to operationalise successful experiments
• Contribute to the development of Teya’s acquisition pricing strategy
• Collaborate with product, marketing, and commercial teams to align pricing with customer and market dynamics
• Translate analytical findings into clear, actionable recommendations for stakeholders

Senior Pricing Analyst

Financial Crime

• Lead, mentor, and support a squad of analysts handling onboarding and periodic review cases.
• Allocate workloads, monitor progress, and ensure SLAs and KPIs are consistently met.
• Provide coaching and feedback to help team members develop their skills and decision-making.
• Review periodic alerts, escalating high-risk cases as needed.
• Assess KYC/KYB documentation for authenticity and completeness.
• Prepare internal Enhanced Due Diligence (EDD) reports for higher-risk customers.
• Ensure accurate, well-documented case files in line with policies and procedures.
• Ensure all work is completed according to Standard Operating Procedures (SOPs).
• Identify recurring issues and propose process improvements to the Team Lead/Manager.
• Help ensure systems and screening tools are functioning optimally.
• Act as the point of contact for your squad with other squads and teams, including Compliance, Fraud, and Onboarding.
• Share operational updates, issues, and suggestions with the wider leadership team.
• Support internal audits and compliance reviews by providing required case documentation.

KYC Operations Team Lead

Full-stack Engineer

• Vyvíjet nové funkce a zlepšení v rámci týmu – kromě nového kódu tě čeká i refactoring nebo odstraňování starších částí.
• Psát čistý, bezpečný a dobře otestovaný kód.
• Vytvářet nástroje a integrace, které pomáhají zefektivnit naše produkty.
• Spolupracovat a komunikovat s ostatními v týmu i napříč firmou.
• Neustále se zlepšovat a být ohleduplný/á k ostatním.
• Zvládat celý vývojový proces – code review, správu verzí, build, testování i nasazování.

Junior Software Engineer, Full Stack

• Lead and develop a team of backend engineers, fostering an environment of learning, accountability, and technical excellence.
• Stay hands-on by contributing to architecture discussions, code reviews, and solving complex data and systems challenges.
• Own the design and maintenance of data-intensive solutions spanning both the Data scope (analytical data lake) and the Platform scope (real-time and streaming data), using technologies such as Airflow, dbt, Kafka, and Flink.
• Enable the operationalisation of FinCrime intelligence by building reliable tooling, APIs, and decision services that connect analytical models with production systems in close collaboration with Data Science and future MLOps capabilities.
• Collaborate closely with FinCrime Intelligence (data scientists and data analysts), as well as Operations, Compliance, Product, and Platform teams, to deliver solutions that are scalable, compliant, and impactful.
• Ensure code quality, security, and maintainability through clean architecture, observability, and thoughtful design patterns.
• Manage performance and development through regular feedback, coaching, and structured reviews.
• Contribute to defining the technical roadmap and shaping the team’s long-term engineering direction.
• Support growth through hiring, onboarding, and capacity planning as the team scales.

Engineering Manager – FinCrime

Backend Engineer

• Develop, and maintain clean, efficient, and well-tested code to support business needs, focusing on reliability and performance.
• Take ownership of features and small projects throughout the development lifecycle, including design, implementation, testing, and deployment, under the guidance of senior engineers.
• Collaborate with cross-functional teams (including product, design, and operations) to understand requirements and contribute technical insights.
• Contribute to building tools and integrating systems to enhance operational efficiency and product effectiveness.
• Participate in code reviews, giving and receiving constructive feedback to improve code quality.
• Learn and apply new technologies and best practices in software development, with support from senior team members.
• Assist in troubleshooting and resolving issues related to our systems.
• Contribute to process improvements within the team, focusing on code quality, testing, and efficient development workflows.
• Document your work and technical decisions clearly for both technical and non-technical stakeholders.

• Design, develop, and maintain clean, efficient, secure, and well-tested code to support critical business needs, ensuring scalability, performance, and reliability across Teya's systems.
• Take ownership of features and projects throughout the full software development lifecycle, including scoping, design, development, testing, deployment, and maintenance.
• Collaborate closely with cross-functional teams (including product, design, data science, security, and operations) to understand requirements, provide technical insights, and contribute to architecture discussions.
• Build tools and integrate systems to enhance operational efficiency, reliability, and scalability of products across the business.
• Contribute to process improvements, focusing on continuous integration, delivery, and deployment to ensure a smooth and stable development pipeline.
• Participate in code reviews, share feedback constructively, and help elevate the overall quality and performance of the team’s output.
• Mentor and support fellow developers, fostering a collaborative and innovative environment.
• Stay updated with the latest trends and technologies in software engineering, payments, and fintech, proactively identifying opportunities for improvement and innovation.
• Assist in troubleshooting complex issues related to our systems, providing timely resolutions to ensure uninterrupted service for our customers.
• Help define and promote best practices in software development, including code quality, testing, automation, and security.
• Serve as a subject matter expert in key areas, providing guidance and support to other teams.

Senior Backend Engineer

Data Analyst

• Develop and refine the intelligence used to detect financial crime, balancing efficacy with operational efficiency to reduce false positives, investigation time, and customer friction
• Deliver actionable insights that directly improve detection rates, uncover new risk patterns, and inform prevention strategies
• Act as a bridge between data and the business, collaborating closely with Operations, Compliance, Engineering, and Product teams to shape and prioritise analytical initiatives
• Identify opportunities to improve and automate monitoring, escalate emerging threats, and continuously evolve our understanding of risk
• Build and maintain clear and impactful dashboards, reports, and documentation to monitor key metrics, surface relevant trends, and drive data-informed decisions
• Partner with data engineering to design and maintain scalable, reliable data models and ETLs that underpin both operational and strategic use cases
• Help define and analyse fraud and AML KPIs, helping the business plan and course-correct with confidence
• Promote a culture of data-driven decision-making across the organisation

Sales Leader

Sales Enablement – Kouč field sales obchodníků

Senior Frontend Engineer

Partner Communications and Engagement Specialist

Head of Partnership and Field Sales

Field Sales Territory Manager

Engineering Manager

Senior Pricing Analyst

KYC Operations Team Lead

Senior Frontend Engineer

Junior Software Engineer, Full Stack

Engineering Manager – FinCrime

Backend Engineer

Senior Backend Engineer

Risk Data Analyst – Fincrime & Fraud Monitoring