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Teya

Customer Relations Agent, Hungarian/English Speaker

Teya

Customer Relations Agent supporting Hungarian merchants with excellent customer service and communication. Engaging through multiple channels to meet merchants' needs and enhance the customer experience.

Posted 7/8/2026full-timeBudapest • 🇭🇺 HungaryMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Assist merchants through all communication channels to educate them about products and resolve requests
  • Exceed customer expectations and make them feel cared for
  • Provide support using phone, email, and online chat
  • Act as the voice of customers to provide feedback and suggestions

Requirements

What you’ll need
  • Fluent in Hungarian and English
  • Strong communication and interpersonal skills
  • Eager to learn and improve every day
  • Previous experience in a similar role is desired, but not mandatory

Benefits

Comp & perks
  • Competitive salary
  • Szép Card
  • AYCM Sporting Pass
  • Private health insurance
  • 3 extra mental health days yearly
  • Monthly Travel Pass
  • Office snacks every day
  • Friendly, comfortable, and informal office environment in the heart of Buda
  • Team events & activities in and outside the office

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Soft Skills
Eager To LearnProblem Solving