Customer Relations Agent, Hungarian/English Speaker

Teya

Customer Relations Agent supporting Hungarian merchants with excellent customer service and communication. Engaging through multiple channels to meet merchants' needs and enhance the customer experience.

Posted 7/8/2026full-timeBudapest • 🇭🇺 HungaryMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and interpersonal skills while providing exceptional customer support through various channels. Fluent in Hungarian and English, with a commitment to continuous learning and improvement.

Highest-signal resume keywords

Fluent In HungarianFluent In EnglishStrong Communication SkillsInterpersonal SkillsCustomer Support Experience

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Eager To LearnProblem Solving

Industry Keywords

Customer CommunicationCustomer FeedbackOnline Chat SupportPhone SupportEmail Support

About the role

Key responsibilities & impact

Assist merchants through all communication channels to educate them about products and resolve requests
Exceed customer expectations and make them feel cared for
Provide support using phone, email, and online chat
Act as the voice of customers to provide feedback and suggestions

Requirements

What you’ll need

Fluent in Hungarian and English
Strong communication and interpersonal skills
Eager to learn and improve every day
Previous experience in a similar role is desired, but not mandatory

Benefits

Comp & perks

Competitive salary
Szép Card
AYCM Sporting Pass
Private health insurance
3 extra mental health days yearly
Monthly Travel Pass
Office snacks every day
Friendly, comfortable, and informal office environment in the heart of Buda
Team events & activities in and outside the office