TELUS

SEO Marketing

• Develop and execute comprehensive SEO and AEO strategies for TELUS Business pages
• Conduct in-depth keyword research across both traditional search and conversational AI-driven search behaviours to identify high-value search opportunities aligned with business objectives and seasonal campaigns (e.g., device launches, Black Friday)
• Directly implement SEO/AEO updates directly within the CMS (e.g., metadata, header tags, schema markup, internal linking, and content updates)
• Perform regular technical SEO audits and work with engineering teams to resolve issues related to crawlability, indexation, site speed, and Core Web Vitals
• Collaborate with content writers and UX teams to develop SEO-optimized landing pages, product descriptions, editorial content, and content designed for ranking and answer extraction
• Monitor, analyze, and report on both organic search KPIs and emerging AEO metrics
• Conduct competitive analysis to identify gaps and opportunities in the Canadian telecom SEO and AEO landscape
• Stay current on Google algorithm updates, answer engine developments, and industry best practices, proactively adapting strategies as needed
• Partner with other teams to align on keyword strategies and maximize blended SERP presence
• Contribute to quarterly SEO/AEO roadmaps
• Lead ongoing testing and experimentation initiatives
• Present findings and recommendations to stakeholders across the business

SEO/AEO Strategist

Business Analyst

• Create exceptional experiences for our clients
• Join the TELUS Health CHR Implementation & Content team and play a critical role in delivering client-centric solutions
• Support process improvement initiatives, content development, and internal workflows that empower teams to deliver scalable, high-impact experiences across the customer journey
• Work collaboratively across teams, transforming high-level concepts into structured plans and solutions
• Manage content database including backlog triage, documentation, and prioritization of updates
• Develop forms and clinical content with varying levels of complexity to meet client and internal needs
• Lead working sessions and communicate effectively across impacted teams and stakeholders to enable decision-making
• Coordinate across departments and vendors to ensure smooth and timely project execution
• Contribute to requirements gathering, testing, communication, and implementation of business changes
• Document processes and contribute to training and knowledge materials for internal and external audiences

Business Analyst I – PSS Content Creation

Manager

• Build centralized dashboards that consolidate critical community, financial, and program data into actionable insights for stakeholders at all levels
• Pioneer the growth and adoption of centralized dashboards and analytics platform by leading talented Senior Project Managers and Analysts
• Cultivate and leverage relationships with senior leaders and cross-functional partners to ensure strategic alignment and drive platform adoption
• Expertly utilize communication, negotiation, and influencing skills to drive consensus across all organizational levels
• Establish and enforce best practices for enterprise-grade dashboard architecture, data modeling, and highly scalable data pipeline development
• Collaborate with key stakeholders to define, track, and evolve KPI frameworks aligned with core organizational goals
• Partner with data source owners to align the analytics roadmap with data availability and business priorities
• Mentor, lead, and support a diverse, high-performing team, enabling their continuous professional growth and performance
• Inform strategic opportunities and risks using data and market research, providing key insights that support annual strategic and financial planning

Manager, Technology Strategy – Reporting & Analytics

Project Manager

• own and drive projects for key product areas within our Internet portfolio
• continuously listen to our customers
• deliver innovation
• ensure flawless execution and customer expectations are exceeded at every touchpoint
• partner closely with technical, go-to-market, regulatory and operations teams
• tackle high-impact projects that challenge you
• improve our customer experience end to end

Senior Project Manager – Products & Services

Recruitment

• Define talent profiles and role expectations: Partner with field leadership to identify the "who" and "what" of our frontline roles; clearly articulate competencies, expectations, and success profiles to guide recruitment and onboarding
• Act as field liaison for Talent Acquisition: Serve as the bridge between our TA team and TRL leadership; translate field needs into recruitment strategies, provide ongoing feedback on candidate quality and hiring effectiveness, and ensure field input shapes our talent acquisition approach
• Build retention and engagement programs: Leverage data and field feedback to design programs that enhance team member experience, drive engagement, and reduce turnover; own the TRL engagement strategy and ensure it reflects what our teams need to thrive
• Leverage data and insights to drive recruitment and retention strategy: Analyze recruitment metrics (time-to-hire, quality-of-hire, funnel strength), engagement surveys, retention data, performance metrics, and field feedback to identify trends, root causes, and opportunities; evolve our reporting capabilities to establish metrics that matter; translate insights into actionable program recommendations and provide regular strategic insights to leadership that drive recruitment, retention, and engagement decision-making
• Manage program execution: Develop detailed project plans, timelines, and deliverables; coordinate across teams to ensure smooth implementation, adoption, and reinforcement of talent and engagement initiatives
• Champion frontline advocacy: Serve as a strong voice representing TRL team interests and needs; ensure field perspectives are embedded in all talent acquisition and retention strategies
• Stay ahead of trends: Monitor best practices in talent acquisition, retention, and employee engagement; identify opportunities to innovate and enhance our approach to building a best-in-class workplace

Senior Strategy Manager – Talent Acquisition, Retention

• Own the forecasting and performance measurement of Revenue and ARPU KPIs for Koodo Mobile
• Provide keen insights to support strategic decision making across multiple consumer marketing teams
• Own the end-to-end forecasting (triage) process for Koodo Mobile
• Ensure the various elements of the forecast (subscribers, revenue and ARPU) are fully integrated and deliver a cohesive story to senior executives marrying targets to strategy and market dynamics
• Work with Marketing, Planning and Finance primes to align on submissions
• Work internally with Subscriber & Revenue Planning peers to understand holistic performance relative to targets and complete analyses to uncover opportunities to meet or exceed short & long-term targets
• Become a trusted partner to Marketing & Business primes
• Work collaboratively with partners to align upon identified opportunities and take action via one of the 4 P's
• Present revenue and EBITDA opportunities to senior executives and gain alignment by putting forth thoughtful, compelling, data supported recommendations
• Prime the budget and strategic planning process for Koodo Mobile

Senior Market Intelligence Manager – Consumer Mobility Strategy & Planning

Marketing

• Develop 'big ideas' that evolve the Optik TV value proposition
• Conduct research to ground value propositions in customer needs
• Build a unified 'TELUS Entertainment' narrative with peers
• Ensure product solutions are easy to sell
• Influence next generation of flexible entertainment packaging
• Aid in designing exceptional customer decision journeys
• Provide recommendations on pricing structures
• Lead integrated long-term and quarterly planning cycles
• Ensure effective introduction and integration of new products

Senior Marketing Manager, Entertainment Value Proposition

• Communication with internal/external clients & stakeholders to identify their needs
• Documenting client requirements and subsequent high-level analysis according to requirements
• Cooperation with Product owner, Architects and Developers when designing a high-level solution proposals
• Definition of detailed solution design.
• Creation of specifications (User stories) for requested modifications for the Development team (transformation of business requirements into functional requirements).
• Active collaboration with the Development team on estimating of changes
• Preparation and realization of presentations of newly implemented functionalities for our stakeholders

Affiliate Manager

• Be a Trusted Advisor and Partner, crafting innovative recruitment approaches across the APAC region
• Source exceptional candidates, and provide invaluable market insights
• Ensure every hiring leader and candidate has an exceptional hiring journey
• Promote and embody the company culture
• Lead the charge in ensuring alignment with Talent Acquisition guidelines and practices
• Embrace change by supporting the business in building solutions to address talent and market challenges
• Harness data to drive informed decisions and improve hiring compliance