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Senior Business Analyst
TELUSSenior Business Analyst at TELUS, leading business transformation and driving innovation with AI tools. Collaborating with teams and mentoring analysts, while reporting strategic insights.
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Lead evaluation and analysis of compensation, Living Out Allowance, and SPIFF programs
- Design pilot frameworks, define success metrics, and establish KPIs
- Present business cases and scaling recommendations to executive leadership
- Leverage generative AI platforms (TELUS FueliX and others) to enhance analysis and uncover insights
- Mentor teams on AI tool adoption and best practices
- Partner with vendor, QA, data, and operations teams
- Lead requirements workshops with diverse stakeholders
- Conduct monthly strategic reviews with trend analysis
- Generate actionable insights from complex datasets using business intelligence platforms
- Create compelling dashboards and visualizations for executive decision-making
- Support compensation reporting and payment processes
- Identify bottlenecks and recommend AI-assisted improvements
- Develop business cases and ROI analyses for new initiatives
- Build playbooks and best practice guides for team adoption
Requirements
What you’ll need- Bachelor's degree in Business Administration, Information Systems, Engineering, Economics, or related field
- 7+ years as a Business Analyst (3+ in a senior/lead capacity)
- Advanced proficiency with BI tools (Tableau, Power BI, or similar)
- Expert-level Excel and SQL skills
- Demonstrated experience leading pilots or innovation initiatives
- Hands-on experience with AI/ML tools and generative AI platforms
- Strong project management and executive communication skills
- Ability to mentor junior analysts
- Fluency in French and English (verbal & written)
Benefits
Comp & perks- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisdata analysisKPI developmentbusiness intelligenceExcelSQLAI toolsgenerative AITableauPower BI
Soft Skills
leadershipmentoringproject managementexecutive communicationstakeholder engagementstrategic thinkingproblem-solvingcollaborationpresentation skillsinsight generation