TELUS

Account Executive

• Be part of a high performing team where your contributions are measured and recognized
• Create solutions for our customers by using the power of technology to improve their lives
• Work in a fast paced environment, where every day is different
• Engage with prospective and current customers in store, by phone and messaging
• Work a flexible schedule, which includes evenings and weekends

Sales Representative

Manager

• Develop and coach your team in delivering an incredible customer experience while driving sales goals
• Take the lead on bringing the TELUS brand to life in your community through charitable events and outreach within your region
• Bring a sense of ownership and entrepreneurial spirit to running your store
• Have a passion to push performance and thrive in an exciting environment
• Understand accountability in all its forms and aren’t afraid of it
• Work with all of our brands

Store Manager

Business Analyst

• Perform detailed analysis of clients' pension plan calculation rules
• Act as the link between the client and the project team in terms of pension plan calculations
• Configure the software to suit specifics of the client's pension plan
• Write specifications according to needs and requests of clients regarding new software developments
• Ensure proper integration of the software with other software for the client
• Participate in development of a specific testing strategy for the software configuration and new developments
• Participate in review of test scenarios with selection criteria required by the plan
• Provide support to the quality assurance team
• Collaborate in development of the software by providing suggestions for improvement

Bilingual Pension Calculations Business Analyst

Bilingual

• Communicate with functional leaders, business analysts to have a clear understanding of the scope of testing
• Analyze technical documents to identify required test scenarios
• Execute and verify the calculation results of the test scenarios, reports anomalies
• Keep the test suite up-to-date with new features added or changes to existing features
• Participate in team meetings and calculation review sessions
• Collaborate with multidisciplinary teams for problem solving
• Contribute to the continuous improvement of verification processes

Bilingual Consultant, Pension Calculation Verification

Implementation Specialist

• Perform detailed analysis of our clients' pension plan calculation rules
• Act as the link between the client and the project team in terms of pension plan calculations
• Configure the in-house software to suit the specifics of the client's pension plan
• Write specifications according to the needs and requests of the clients regarding new developments of the software
• Ensure the proper integration of the software with other software that will be implemented for the client
• Participate in the development of the specific testing strategy for the software configuration and new developments
• Participate in the review of test scenarios with the selection criteria required by the plan
• Provide support to the quality assurance team
• Collaborate in the development of the software by providing suggestions for improvement to the responsible team
• Once the implementation is complete, provide customer service to users to ensure effective management of the software

Bilingual Pension Implementation Consultant

Financial Planning and Analysis

• Lead, coach, and develop a team of Billing Support Analysts
• Act as escalation point for complex or sensitive billing issues
• Partner with Billing, Customer Service Managers, and Operations teams to resolve systemic issues
• Serve as subject-matter resource for Customer Service Managers, Clients, Collections Specialists, and Billing teams
• Support Collections by clarifying billing questions that may impact dispute resolution and cash collection
• Track and report on key metrics including error volumes, root causes, turnaround times, and recurring issues
• Communicate insights, recommendations, and updates to management and stakeholders
• Set priorities and monitor team performance

Team Manager, Finance – Billing Support

Sales Representative, Part-Time

Security Engineer

• Responsible for the installation, maintenance, and inspection of intrusion prevention and fire detection equipment
• Interpret technical bulletins and schematics
• Recommend security system equipment upgrades
• Assist customers with following operational procedures and maintaining equipment

Security Systems Installer

Sales

• Be part of a high-performing team where each person’s contribution is recognized and valued
• Create solutions for our customers by leveraging the power of technology to improve their lives
• Work in a dynamic environment where no two days are the same
• Communicate with current and prospective customers in-store, by phone and via messaging
• Work a flexible schedule, including evenings and weekends

Part Time Sales Representative

Billing Specialist

• Oversee billing
• Ensure accurate and timely billing
• Maintain strong client relationships
• Send accurate, timely invoices to clients
• Review billing data and verify accuracy before sending
• Process and issue client invoices according to established schedules
• Review and submit credit requests as needed
• Provide support to internal and external stakeholders and collaborate with them to quickly resolve billing issues
• Communicate professionally with internal and external stakeholders

Billing Analyst I

• Be part of a high-performing team where everyone's contribution is recognized and valued
• Create solutions for our customers by leveraging the power of technology to improve their lives
• Work in a dynamic environment where no two days are the same
• Communicate with current and prospective customers in-store, by phone, and via messaging
• Work a flexible schedule, including evenings and weekends

• Develop and implement strategies for infrastructure, network, and identity management across on-premise and cloud environments.
• Oversee the design, deployment, and maintenance of on-premise and cloud-based infrastructure.
• Manage network architecture, including LAN, WAN, VPN, and cloud-based networking.
• Implement and manage identity solutions such as Azure Active Directory and on-premise Active Directory.
• Manage Azure resources, including virtual machines, storage accounts, and networking components.
• Ensure compliance with industry standards and regulations for data security and privacy.
• Lead and mentor a team of infrastructure, network, and identity professionals.
• Collaborate with vendors for hardware, software, and cloud services procurement and support.
• Manage budgets for infrastructure, network, and identity operations.
• Oversee projects related to infrastructure upgrades, network expansion, and identity solution implementations.

Manager, Information Systems – Network, Identity and Infrastructure

Analyst

• Process and evaluate draft and court-executed domestic relations orders (DROs) to ensure compliance with ERISA, Internal Revenue Code, and client plan requirements for 401(k), Profit Sharing, Defined Benefit Pension Plans, and other retirement plans
• Respond to correspondence and legal documents from plan participants, former spouses, attorneys, and QDRO specialists with customized or system-generated letters
• Perform complex earnings and loss calculations on retirement plans for segregation of spousal awards
• Provide expert customer service support to plan participants, dependents, retirees, attorneys, and child support agencies regarding benefit program requirements and provisions
• Maintain current knowledge of IRS and DOL requirements related to domestic relations matters and plan guidelines
• Verify proper authorization forms are on file before releasing benefit-related information
• Establish and maintain accurate database records, monitor system-generated reports and ticklers, and ensure all correspondence and actions are properly documented
• Maintain confidentiality and ensure plan information is not released inappropriately; handle sensitive calls professionally while maintaining neutrality
• Interface daily with client contacts and third-party administrators to gather participant information, place account restrictions, and communicate qualified court order terms
• Discuss and confirm plan provisions and policy information for escalated cases
• Consistently meet all departmental productivity and accuracy standards
• Support special projects and duties essential to department operations

Sales Representative

Sales Representative

Store Manager

Bilingual Pension Calculations Business Analyst

Bilingual Consultant, Pension Calculation Verification

Bilingual Pension Implementation Consultant

Team Manager, Finance – Billing Support

Sales Representative, Part-Time

Security Systems Installer

Sales Representative

Part Time Sales Representative

Billing Analyst I

Sales Representative, Part-Time

Manager, Information Systems – Network, Identity and Infrastructure

Benefits Analyst – QDRO