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Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Own customer relationships and account strategies
- Champion TELUS inside of customer organizations and advocate for the customer inside of TELUS
- Quarterback an interdependent account team of inside sales, specialty sales, and technical pre-sales
- Engage client C-level executives and align with TELUS leadership where strategic value can be gained for both organizations
- Identify customers' business challenges and how they materially impact their stated goals
- Manage your Southwest Ontario and Downtown Toronto public sector territory strategically
- Take ownership of customer engagement and get into the operational details, but confidently delegate tactical work to the right internal resources and specialists
- Prepare professional proposals that communicate the TELUS solution and value proposition
- Spend significant time in front of your customers (in-person, not virtual) understanding their direction, challenges, and strategic priorities
- Optimize Salesforce.com (SFDC) and account planning tools to drive effective decision-making and timely investments in pursuit opportunities
Requirements
What you’ll need- 3-5 years of proven sales experience in a service provider environment, managing complex, consultative B2B sales with a public sector focus or RFP experience
- Deep understanding of public sector procurement processes and the ability to navigate government agencies, municipalities, and higher education clients in the Southwest Ontario and Downtown Toronto markets
- Strong sensitivity to customer needs and analytical ability—skilled at discerning priority vs. non-priority issues and making decisions based on logic and fact
- Business and technical acumen—demonstrated ability to identify and articulate financially sound TELUS solutions by understanding the technologies, products, services, and resources available
- Expertise in managing and influencing contract negotiations and outcomes
- Ability to navigate internal and external complexities, turning customer requests into actionable opportunities
- Strong adaptability quotient (AQ)—capable of learning quickly and operating effectively in the complex service provider sales environment
- Team-oriented and collaborative—someone who brings expertise to elevate colleagues
- Comfortable with travel between Southwest Ontario and Downtown Toronto markets; flexible for client events
- Solid working experience with Salesforce CRM and Google Workspace
Benefits
Comp & perks- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B salespublic sector procurementcontract negotiationsaccount planninganalytical abilitybusiness acumentechnical acumenconsultative salescustomer engagementproposal preparation
Soft Skills
customer sensitivitydecision-makingadaptabilityteam-orientedcollaborativestrategic thinkinginfluencingownershipcommunicationproblem-solving