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Pharmacy Assistant
TELUSPharmacy Assistant managing patient communications and prescription workflows in Richmond, BC for TELUS Health. Collaborating with healthcare providers and improving patient adherence using technology.
About the role
Key responsibilities & impact- Manage patient communication channels
- Manage inbound prescription workflow
- Liaison with doctors and healthcare stakeholders
- Manage patient adherence through reminder tools and web applications
- Process prescriptions using TELUS Health Kroll Pharmacy Management Software
- Actively work with other team members in the fulfillment of patient prescription needs
- Assist patients with provincial, private payor and out-of-pocket expenses
- Work with key team members to provide business insights to develop transformative initiatives
Requirements
What you’ll need- High school diploma or equivalent
- Strong patient communication skills
- Solid understanding of TELUS Health Kroll Pharmacy Management Software
- Technologically savvy
- Strong problem solving skills
- Exceptional organization skills
- 1-3 years experience working in a pharmacy
- Great-to-haves: Bilingual (English and French)
- Any certifications or education related to the pharmacy industry
- Knowledge of compliance packaging used for medication adherence programs
Benefits
Comp & perks- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient communicationprescription workflow managementproblem solvingorganizationpharmacy experiencecompliance packagingmedication adherence
Soft Skills
strong communicationteam collaborationtechnologically savvy
Certifications
pharmacy-related certifications