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Senior Program Manager
TELUSSenior Program Manager at TELUS Health driving strategic program execution and business integration initiatives. Leading cross-functional teams and ensuring measurable outcomes in a rapidly growing environment.
About the role
Key responsibilities & impact- Own end-to-end preparation and execution of the bi-weekly Sales Performance operating cadence (SVP/VP level)
- Directly lead execution of high-priority, cross-functional initiatives including: Fee-for-Service Sales Performance & Compensation; Consolidated Reporting Across Employer Acquisitions; Time-to-Value Acceleration; and Reseller Forecasting Enhancement
- Manage program-level tracking for all active initiatives—timelines, milestones, risks, dependencies
- Provide regular, structured updates to leadership on progress, risks, and results
- Translate leadership priorities into actionable plans with defined initiatives, clear timelines, and identified owners
Requirements
What you’ll need- 3+ years leading cross-functional programs/initiatives (integrations, organizational restructures, platform launches, or similar)
- Demonstrated ability to manage multiple concurrent programs at the program level, translate strategy into execution, and deliver measurable results
- Strong ability to manage dependencies, identify risks early, and drive resolution proactively
- Strong analytical and problem-solving skills with a demonstrated track record of using data to inform decisions and track program success
- Experience building KPI frameworks, defining success metrics, and using performance data to course-correct initiatives
- Ability to translate business metrics into clear narratives for leadership
- Demonstrated ability to influence and drive accountability at senior levels (director and above) without direct authority
- Comfortable engaging and challenging senior stakeholders; comfortable operating with ambiguity and being challenged by strong personalities
- Clear and concise communicator with ability to ask clarifying questions, identify misaligned priorities, and drive alignment without creating friction
- Experience navigating organizational politics and understanding cultural nuances within complex organizations
Benefits
Comp & perks- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementKPI frameworksdata analysisperformance metricsrisk managementproject trackingcross-functional initiativesstrategic executionorganizational restructuringplatform launches
Soft Skills
analytical skillsproblem-solvinginfluencing skillscommunication skillsstakeholder engagementaccountabilitynarrative translationoperating with ambiguityconflict resolutioncultural awareness