Taylor Corporation

Human Resources

• Support the administration, design, communication, and continuous improvement of Taylor’s health, welfare, and retirement programs
• Partner with Field HR, HRConnect, Finance, and external vendors
• Administer and maintain benefits programs while guiding employees on eligibility, coverage, and provisions
• Ensure operational excellence across Open Enrollment, vendor coordination, compliance, reporting, and employee education
• Maintain accurate records and support informed decision making

Benefits Specialist

Analyst

• Support the administration, analysis, and continuous improvement of Taylor’s compensation programs
• Partner with HR, Finance, and business leaders on pay practices
• Design and administer compensation programs, including base pay and incentives
• Conduct market analysis, support compensation surveys and incentive programs
• Develop communication materials and translate data into clear insights for leaders

Compensation Analyst

IT Support

• Define and maintain enterprise architecture (EA) frameworks, standards, and reference architecture across business domains (application, data, infrastructure, and integration)
• Collaborate with Governance Committee and Architecture Review Board (ARB) to ensure compliance with standards
• Develop and enforce architecture principles, design patterns, and technology selection criteria
• Align IT strategy with business capabilities, creating capability maps and future-state architecture roadmaps
• Provide architectural oversight for major programs, ensuring scalability, interoperability, and long-term sustainability
• Lead the development and adoption of enterprise reference architectures for on-prem and cloud applications, data, integration, security, and digital platforms
• Standardize technology stacks, APIs, and integration patterns (e.g., microservices, event-driven architecture)
• Define best practices for hybrid/multi-cloud environments and platform engineering
• Ensure alignment with regulatory, compliance, and cybersecurity requirements
• Establish and scale a unified DevSecFinOps model integrating development velocity, security posture, and cost optimization across Taylor
• Drive adoption of CI/CD pipelines, infrastructure-as-code (IaC), automated testing, and release management frameworks
• Embed security controls into development workflows and SDLC processes
• Assess current application landscape and define modernization strategies (rehost, replatform, refactor, retire, replace)
• Lead transformation toward cloud-native, API-first, and composable architectures
• Partner with business stakeholders to prioritize modernization initiatives based on value and risk
• Identify, evaluate, and incubate emerging technologies (Spec-Driven Development, AI/ML, Agentic AI, automation, data platforms, etc.)
• Build partnerships with technology vendors, startups, and system integrators
• Mentor architects and engineering teams, fostering a culture of engineering excellence and continuous improvement

Senior Director of Enterprise Architecture – Innovation, Oracle Fusion

Full-stack Engineer

• Ensure that applications meet business requirements and systems goals, fulfill end-user requirements and identify and resolve system issues
• Lead end-to-end solution architecture for Oracle Fusion and additional systems, ensuring alignment with enterprise architecture standards and business objectives
• Translate business requirements into scalable, supportable, and secure Oracle solution designs
• Define and maintain architecture patterns and reference architectures for integrations, extensions, and data flows
• Conduct discovery and design workshops with key teams to define and document future-state processes
• Review design documents to ensure alignment with architecture and business objectives
• Collaborate with technical solution partner owners, business, and functional leaders on system integration needs to present solutions to stakeholders
• Architect and oversee integrations using Oracle Integration Cloud (OIC), REST and SOAP APIs, and event-driven patterns
• Design and govern extensions using VBCS, APEX, and ATP databases where appropriate
• Ensure reliable end-to-end data flows between Oracle Fusion and downstream/upstream enterprise systems
• Review solution designs and technical deliverables to ensure compliance with architecture standards, security requirements, and best practices
• Participate in and influence Architecture Review Board (ARB) decisions, providing clear guidance and risk assessment
• Identify and mitigate architectural risks early in the lifecycle
• Partner with functional leads (Finance, Supply Chain, Manufacturing, Sales) to align Oracle solutions to business processes
• Collaborate with Oracle implementation partners, third-party vendors, and internal delivery teams
• Provide technical leadership and mentoring to developers, integration engineers, and application specialists
• Support complex deployments, data conversions, and phased cutovers during Oracle Fusion implementations
• Drive system performance, scalability, and reliability improvements post go-live
• Continuously improve architecture practices based on lessons learned and evolving business strategy

Senior Software Architect, Oracle Fusion

Customer Support

• Manage all communications — written, verbal, and in person — in a professional, proactive, and efficient manner.
• Own escalations and concerns on behalf of the customer immediately through root cause analysis and permanent resolution.
• Successfully establish, manage, and exceed customer expectations throughout all engagements.
• Engage appropriate resources to assist or resolve service issues as necessary.
• Review internal and external communication, quotes, designs, proofs, reports, and other work products for accuracy and improvement opportunities.
• Manage workflow to meet customer deadlines in a team environment.
• Continue to sharpen skills and drive personal growth enabling career progression and further elevation of the customer experience.
• Coordinate projects and complex customer deliverables.

Customer Service Representative

Business Analyst

• Partner with business leaders and SMEs to design manufacturing, inventory, and warehouse processes into scalable future-state Oracle Cloud solutions
• Assist in discovery sessions, design workshops, and requirements gathering and validation meetings
• Analyze and document business pain points and translate them into system capabilities, process changes, or automation opportunities
• Create detailed business requirements, functional specifications, process maps, and user stories
• Support design and configuration activities for Oracle Cloud Fusion modules including: Manufacturing Inventory Management Warehouse Management (WMS) Related supply chain modules
• Work with the business to collect Use Cases for new designs, enhancements, and releases
• Create test scripts, scenarios, and business process validation cases
• Support phased release deployments, acquisitions, and future module rollouts
• Track functional deliverables and assist in alignment across teams

Oracle Fusion Manufacturing, Inventory Business Analyst

Technical Project Manager

• Establish project scope, vision of success, stakeholder requirements and resource requirements
• Partner with business and technology leadership
• Lead multiple projects of various types and sizes
• Organize work breakdown structure (WBS) and identify appropriate level of task definition
• Provide progress communication and financials based upon standards defined to team members, stakeholders, sponsors and organization
• Direct multi-disciplined team
• Clear and concise communication across levels of leadership in a matrixed organization
• Track all project issues and assigned action items for resolution
• Manage costs against approved budget
• Monitor progress against baseline schedule
• Successfully manage risk including contingency and mitigation planning
• Follow established PMO processes and standards
• Perform gap analysis between existing, moderately complex solutions and moderately complex target solutions

IT Project Manager

Account Executive

• Drive revenue growth through strategic market planning and business development
• Build and execute Account Plans to deepen relationships and expand offerings
• Collaborate with internal teams to craft and deploy winning client strategies
• Close deals and consistently exceed sales targets
• Maintain accurate records and insights in Salesforce
• Stay ahead of industry trends and continuously develop expertise

• Serve as the primary day-to-day contact for assigned accounts, delivering responsive, professional, and accurate support while building strong client relationships.
• Communicate clearly with clients and internal teams on orders, timelines, escalations, and opportunities to ensure alignment and timely execution.
• Manage the full order lifecycle for standard and moderately complex orders, including quoting, order entry, tracking, issue resolution, billing, and workflow management to meet service expectations.
• Own customer inquiries, issues, and escalations through root cause analysis and timely resolution, while identifying trends and recommending process improvements as the voice of the customer.
• Identify upsell, cross-sell, and product expansion opportunities, while supporting pricing accuracy, quoting strategy, margin awareness, and insights on account performance and client behavior.
• Partner cross-functionally with Account Managers, Sales, Finance, Product, Supply Chain, vendors, and operations to deliver seamless service and resolve issues effectively.
• Leverage internal and external resources to manage workload fluctuations, maintain accuracy, and support consistent service delivery.
• Provide informal mentorship to junior team members and contribute to a collaborative culture through knowledge sharing, peer support, and process improvement.

Advanced Customer Service Representative

Software Engineer

• Design, build, and maintain document templates and workflows using Quadient Inspire (Designer, Scaler, Interactive)
• Configure and manage data-driven document composition logic using XML, JSON, and structured data inputs
• Perform data mapping and transformation to ensure accurate document generation and personalization
• Troubleshoot production issues across the full lifecycle, including data intake, mapping, validation, and output
• Identify root cause of issues by determining whether defects are related to data, configuration, or logic
• Integrate Quadient Inspire with upstream and downstream systems using APIs, file-based processing, and database connections
• Collaborate with QA, development, composition, and business teams to ensure quality and delivery expectations are met
• Support incident resolution and production stability, including participation in issue triage and resolution
• Document configuration, workflows, and troubleshooting steps for ongoing support and onboarding

Quadient Inspire Developer

• Serve as a key resource in the design, development, and ongoing support of technical integrations and extensions to Oracle ERP and ancillary systems
• Actively participate in system design sessions which include user interviews, requirements documentation, and data collection
• Collaborate with technical solution partner owners and SMEs on system integration needs to present solutions to stakeholders
• Develop and present scalable prototypes, proof of concepts, and technical designs for current and new Oracle integrations and extensions
• Perform technical unit testing and coordinate with BAs and Workstream SMEs on functional testing
• Troubleshoot complex integration issues, perform root cause analysis, and escalate to Oracle Support as needed for timely resolution
• Manage conflicting priorities, including post-production support

Oracle Integration Developer

Systems Engineer

• Serve as a member of the technical support team supporting Oracle and ancillary systems
• Identify and resolve technical problems related to integrations between Oracle and other systems
• Respond to inquiries, provide guidance, and assist users in resolving their issues
• Document issues, track progress, and escalate complex problems to higher levels of support
• Contribute to and maintain a knowledge base of troubleshooting steps
• Perform technical testing and coordinate with BAs and Workstream SMEs on functional testing
• Manage conflicting priorities, including post-production support

Applications Systems Analyst, Oracle

Project Manager

• Own project outcomes end ‑ to ‑ end, ensuring scope, schedule, risks, and dependencies are actively managed and communicated
• Lead project planning, execution, monitoring, and close ‑ out activities in alignment with agreed objectives
• Facilitate and lead project meetings and discussions, including kick ‑ offs, status reviews, risk/issue reviews, and retrospectives
• Develop, maintain, and manage core project artifacts, including: Project plans and timelines, Risk registers, issue logs, and decision logs, Executive summaries and status reports, Project kick ‑ off materials and presentations, Project retrospectives and post ‑ mortems
• Proactively identify risks, issues, and dependencies; drive mitigation plans and escalation as needed
• Communicate project status, key decisions, risks, and recommendations clearly to stakeholders and leadership
• Work both independently and as part of a cross ‑ functional team to drive accountability and progress
• Effectively manage multiple projects simultaneously by prioritizing work, time, and resources
• Provide leadership with meaningful insights, lessons learned, and continuous improvement recommendations
• Participate in departmental planning activities based on project experience and organizational needs
• Leverage project management tools and emerging technologies to improve project delivery, visibility, and team effectiveness

• Establish and maintain relationships with customers on behalf of the company
• Ensure all customer requirements and needs are completely met
• Convey expertise in products and solutions to customers
• Communicate customer requirements to other teams, following company policies and procedures
• Guarantee satisfaction and value for customers
• Contribute to a work environment that fosters pride in being part of a winning team
• Maintain high productivity and quality standards
• Support the company vision and mission
• Work independently and within a team to deliver a consistent, exceptional customer experience
• Manage all communication professionally and efficiently
• Resolve customer needs including orders, requests, and follow-up activity across multiple systems and functions
• Own escalations and concerns on behalf of the customer
• Engage appropriate resources to assist or resolve service issues as necessary
• Understand and appropriately use the company pricing system and policies
• Review various work products for accuracy and improvement opportunities
• Manage workflow to meet customer deadlines
• Help customers articulate their needs
• Effectively present and discuss products and services to customers