Talentful

Director

• Lead a high-performing team of consultants across your client portfolio, ensuring delivery excellence and on-target performance.
• Own client success — measured by project outcomes, satisfaction scores (NPS and CSAT), and renewals.
• Act as a strategic hiring advisor to your clients, adding value beyond filling roles through insights, benchmarking, and proactive problem-solving.
• Build strong internal and external relationships, including regular collaboration with Sales, Marketing, and your vertical VP.
• Deliver key client touchpoints including QBRs, monthly insights reports, and advisory sessions.
• Conduct and oversee Talent Audits, market mapping, and hiring roadmap planning.
• Contribute to Talentful’s growth by identifying expansion opportunities within your accounts.

Talent Director

People Operations

• People Operations
• Culture strategy — building and sustaining a high-performance environment across two geographies
• Compensation architecture — pay bands, equity, benchmarking, total rewards philosophy
• Retention & internal mobility — making Talentful the place people stay and grow, not just start
• Learning & development — skills frameworks, career paths, manager development
• Employee experience — from onboarding to offboarding, every touchpoint designed intentionally
• Agent Operations
• Identify where AI agents should replace manual People processes (and where they shouldn't)
• Design and deploy agent-powered workflows: onboarding automation, sentiment analysis, people analytics, knowledge management
• Build the playbook for how humans and agents collaborate inside the People function
• Set the standard for AI-native people operations that the rest of the industry will follow

Director of People & Agent Operations

Analyst

• Assist with the creation of a search strategy (including a comprehensive target company list and candidate archetypes) with client-side researchers
• Execute rigorous desk research on a search strategy for specific roles and projects
• Work with one client at a time to get deeply embedded in their culture both socially and professionally
• Partner with top-tier stakeholders, helping them to understand the value of good talent practice
• Provide excellent client experience, partnering with senior recruiters to provide top-of-funnel support and hiring event support

Talent Director

Director of People & Agent Operations

Executive Search Analyst