Surgery Partners, Inc

Manager

• Administers end-to-end retirement plan operations, ensuring accurate, timely, and compliant execution of all plan processes, including eligibility, contributions, distributions, reporting, and recordkeeping integrity.
• Primary resource for NDT and audits.
• Ensures compliance with all applicable federal and state regulations governing qualified retirement plans, including ERISA, IRS, and DOL requirements, and implements regulatory updates into plan operations and documentation.
• Serves as program owner for retirement plans, providing overall governance, operational oversight, and alignment with organizational strategy and plan design intent.
• Partners with external vendors, including recordkeepers, and consultants, to ensure effective service delivery, issue resolution, and ongoing performance management.
• Collaborates with internal stakeholders including but not limited to HR and Payroll to ensure accurate data exchange, consistent processes, and effective retirement plan administration.
• Leads retirement plan design changes, system enhancements, and implementation initiatives, ensuring successful execution and clear cross-functional communication.
• Manages retirement governance activities, including committee support, reporting, documentation, and preparation of materials to support decision-making and oversight.
• Serves as escalation point for complex participant issues and drives continuous improvement efforts, including process optimization, communication support, and moderately complex retirement-related projects.

Retirement Plan Manager

Financial Planning and Analysis

• Lead the development and implementation of financial strategies that support the organization’s objectives
• Provide financial insights and recommendations to senior leadership to drive decision-making
• Work closely with the executive team to align financial goals with the overall business strategy
• Develop, review, and update the organization’s annual budget and financial forecasts in coordination with other departments
• Oversee the preparation of accurate financial statements, reports, and analyses
• Ensure that financial reporting is compliant with healthcare regulations and accounting standards
• Conduct regular financial performance reviews and analysis, identifying areas for cost savings
• Lead the budgeting process, ensuring that budgets are in line with organizational goals
• Oversee cash flow management, ensuring the organization has sufficient liquidity
• Ensure compliance with all healthcare financial regulations
• Manage, mentor, and develop the finance team
• Implement financial controls and procedures to monitor and track spending
• Evaluate and streamline financial processes to improve efficiency.

Director of Financial Operations

Procurement

• Lead development of de novo equipment and supply budgets and oversee the planning, purchase, or lease of all equipment, furniture, medical instruments, and supplies
• Manage, monitor, and forecast equipment budgets; identify cost variances and implement procurement strategies to remain aligned with approved project capital plans
• Participate in internal and external design, construction, and project meetings to provide updates and ensure project coordination
• Coordinate and manage the overall furnish-and-install FF&E matrix with key project stakeholders
• Lead coordination between fixed equipment vendors and architects during schematic design (SD) and design development (DD) phases
• Develop and manage vendor relationships to ensure competitive pricing, reliable delivery, and strong service performance
• Review and provide guidance on equipment proposals, purchase orders, and invoices to ensure alignment with GPO and Surgery Partners contracts
• Partner with physician end users to evaluate equipment options, balancing clinical preferences with enterprise standards to support informed selection decisions
• Establish delivery schedules for start-up equipment, furniture, medical and non-medical supplies, and pharmaceuticals; coordinate deliveries with project timelines, including warehousing when necessary
• Coordinate equipment installation, commissioning, end-user training, and operational handoff to clinical and facility teams
• Oversee vendor and GPO credentialing, credit applications, and required documentation
• Manage multiple projects simultaneously across various stages of development
• Provide troubleshooting support and coordinate resolution of equipment and procurement issues throughout the project lifecycle

Director of Equipment Planning and Procurement

Insurance

• Working denials, appeals, and aging report
• Following up on medical claims that have not been paid timely
• Contacting insurance companies to see why claims have not been processed
• Sending medical records
• Contacting patients regarding additional information needed to process claims
• Working with coding on denials.

AR Insurance Specialist

• Develop and lead the enterprise-wide vendor management strategy, including vendor selection, onboarding, performance evaluation, and offboarding.
• Oversee IT procurement processes, ensuring alignment with budgetary goals, compliance standards, and strategic sourcing principles.
• Manage the full lifecycle of contracts, including negotiation, execution, renewal, and termination, in collaboration with legal and finance teams.
• Establish and maintain vendor governance frameworks, including SLAs, KPIs, and risk assessments.
• Collaborate with leadership and business stakeholders to forecast procurement needs and align vendor capabilities with technology roadmaps.
• Monitor vendor financial health, operational performance, and compliance with contractual terms.
• Lead cross-functional initiatives to improve procurement efficiency, cost savings, and vendor accountability.
• Provide executive-level reporting on vendor performance, procurement metrics, and contract status.
• Mentor and manage a team of procurement and vendor management professionals.

Senior Director, Vendor Management

Operations

• Develops and executes payer negotiation and contracting strategies for assigned ambulatory surgery centers (ASCs) and physician groups based on market opportunities, reimbursement goals, and organizational value proposition
• Leads and manages payer contract negotiations, renewals, amendments, and ongoing agreement administration for commercial, managed Medicare, managed Medicaid, workers’ compensation, exchange, and other payer products
• Partners with facility, operational, and physician leadership to implement payer strategies, address contracting challenges, and align reimbursement initiatives with facility financial and operational objectives
• Works to achieve facility-specific reimbursement and budget goals through effective negotiation, contract optimization, and targeted market positioning
• Analyzes payer contracts, reimbursement methodologies, and financial models to support negotiations, identify revenue opportunities, and ensure alignment with projected financial outcomes
• Collaborates with revenue cycle, business office, and analytics teams to investigate and resolve complex payer issues, including underpayments, overpayments, credentialing concerns, and contract discrepancies
• Monitors post-implementation contract performance to validate payer compliance, reimbursement accuracy, and consistency with modeled contract expectations
• Ensures timely and accurate implementation of negotiated contract terms, automatic renewal escalators, contract system updates, and payer reimbursement changes
• Maintains strong working relationships with payer representatives, provider relations contacts, and internal stakeholders including executives, CEOs/CFOs, administrators, and physician group leaders
• Communicates negotiation strategies, contract status, reimbursement opportunities, and renewal timelines to internal leadership through routine updates, presentations, and operational reviews
• Provides subject matter expertise and education to internal teams regarding payer trends, market developments, reimbursement changes, contract issues, and new payer products
• Supports business development and strategic growth initiatives by advising on market reimbursement trends, charge strategies, fair market rates for new services, and ad hoc reporting needs

Manager – Managed Care Operations

Director

• Drive revenue cycle management performance across a designated set of 4–6 hospitals.
• Develop and execute a strategic roadmap focused on efficiency, quality, and financial performance.
• Lead and facilitate revenue cycle meetings, including denials management sessions.
• Partner with multidisciplinary teams—including hospital and national leadership, as well as third-party vendors—to achieve revenue cycle improvement goals.
• Promote an inclusive culture by identifying, sharing, and implementing best practices across process and operations teams.
• Deliver measurable improvements and financial benefits through continuous improvement methodologies.
• Serve as a change agent, clearly communicating and embedding continuous improvement initiatives.
• Eliminate process inefficiencies and strive to enhance customer satisfaction using proven tools and methodologies.
• Adapt quickly to scope, priority, and timeline changes while maintaining focus on business performance.
• Establish trusted advisor relationships with client stakeholders and hospital leadership.
• Prepare and deliver executive-level presentations to both internal and external stakeholders.
• Motivate and inspire project stakeholders with positivity, collaboration, and accountability.
• Stay current on industry trends, regulations, and changes related to healthcare billing and reimbursement.

Director, Revenue Cycle Management

• Lead contract negotiations and actively manage payer agreements for assigned hospitals, ASCs, and physician groups.
• Partner with facility, physician group, and operational leadership to develop and execute payer contracting strategies.
• Establish and manage annual contract rate increase budgets and reimbursement goals for assigned facilities.
• Conduct due diligence for acquisitions by reviewing payer contracts, reimbursement structures, claims payment accuracy, and market opportunities for contract improvement.
• Analyze reimbursement models, contract proposals, payment methodologies, and financial scenarios to support negotiation strategy.
• Collaborate with analysts, revenue cycle, and business office teams to identify reimbursement discrepancies, underpayments, overpayments, and contract compliance issues.
• Monitor post-implementation contract performance to validate reimbursement outcomes and address payer compliance concerns.
• Build and maintain effective relationships with payer representatives, provider relations teams, senior negotiators, and internal stakeholders across operations, finance, and physician leadership.
• Support reimbursement optimization initiatives, including charge strategy recommendations and chargemaster updates.

Senior Director – Managed Care

• Partner directly with operational and business leaders to identify business challenges and clarify decision-making needs.
• Translate ambiguous business requirements into structured, actionable data and analytics solutions.
• Lead the end-to-end lifecycle of data products, including problem definition, solution design, development, deployment, and continuous improvement.
• Build and deliver intuitive, actionable analytics products, dashboards, tools, and workflows.
• Drive adoption of data products by embedding analytics into day-to-day business processes.
• Define, monitor, and evaluate product success metrics, including user adoption and operational effectiveness.
• Continuously assess product performance to enhance, automate, or sunset solutions based on business value.
• Establish and reinforce consistent data definitions, metrics, standards, and governance practices.

Director – Data Product Solutioning and Build

Collections

• Research unpaid claims, determine denial root cause, and perform appropriate follow up actions to ensure timely claim adjudication.
• Identify and take appropriate action for the billing of secondary or tertiary insurances.
• Keeps informed on all current applicable third-party payer regulations and requirements.
• Communicate payer trends and patterns to management.
• Document within a patient’s record all actions taken related account resolution.
• Review, comprehend and execute payer logic within negotiated contracts.
• Prioritize workflow to reduce or eliminate bad debt flow resulting in a reduction in days in AR.
• Meet and maintain productivity and audit standards.
• Other duties as assigned by management.

Collections Specialist

Billing Specialist

• Supervises daily operations of SSC collections team.
• Assists the AR Manager in implementing and monitoring departmental policies and procedures including QA assessments on staff.
• Assists training team in developing training programs and materials for staff.
• Works with manager to draft team evaluations as well as participate in drafting and delivering disciplinary actions.
• Keeps informed on all current applicable third-party payer regulations, requirements, and state laws and guidelines.
• Informs management and other staff members of changes and keeps documentation current and accessible.
• Identifies any payer trends and resolves or escalates as appropriate.
• Supervises the effort to successfully reduce days in A/R and meets productivity goals.

Billing Supervisor

• Responsible for the full accounts receivable cycle
• Verification of benefits
• Secondary insurance filings
• Send monthly statement to patients
• Follow-up on unpaid insurance claims
• Collection procedures on delinquent accounts
• Coordinate the resolution of claims, including initiation of appeals
• Verification of demographic and insurance information, when needed
• Assisting the business office as necessary
• All claims will be coded with CPT and ICD-10 codes according to the findings in the medical record

Medical Collections Specialist

Project Manager

• Leads complex projects and strategic initiatives from initiation through implementation.
• Defines project scope, objectives, deliverables, timelines, budgets.
• Develops and maintains project plans, resource plans, and status reports.
• Coordinates cross-functional teams to drive alignment and project execution.
• Manages sourcing and procurement-related project activities.
• Monitors project progress, milestones, dependencies, and deliverables.
• Oversees project financial management activities.
• Identifies, assesses, and manages project risks and issues.
• Develops and executes communication plans.

Project Manager – Coupa

• Leads complex projects and strategic initiatives from initiation through implementation, deployment, and transition to operational or support teams.
• Defines project scope, objectives, deliverables, timelines, budgets, and resource requirements to ensure successful execution and measurable business outcomes.
• Develops and maintains project plans, resource plans, status reports, and related project documentation utilizing project management tools and methodologies.
• Coordinates cross-functional teams, including procurement, field operations, corporate departments, vendors, and external partners, to drive alignment and project execution.
• Manages sourcing and procurement-related project activities, including tracking sourcing initiatives, RFP events, and related deliverables as applicable.
• Monitors project progress, milestones, dependencies, and deliverables to ensure commitments are met within established time, cost, quality, and scope parameters.
• Oversees project financial management activities, including budget tracking, resource forecasting, expenditure reconciliation, and financial reporting.
• Leads project governance activities by facilitating project meetings, presenting updates, and representing initiatives in governance and cross-functional forums.
• Identifies, assesses, and manages project risks, issues, and mitigation strategies to minimize operational and business impact.
• Develops and executes communication plans to provide stakeholders with regular project updates, status reporting, issue resolution, and decision support.
• Recommends process improvements, operational enhancements, and project adjustments to improve efficiency, project outcomes, and overall business performance.

• Drive Revenue Cycle Management Performance for Designated Set of Hospitals/ ASC’s or Clinics
• Assist with Developing strategic roadmap focused on efficiency and quality for assigned projects.
• Serve as change agent by communicating and institutionalizing continuous improvement initiatives within process and operations teams
• Assist with facilitating Key Revenue Cycle Meetings & Denials Mgmt. Sessions
• Support inclusive culture by seeking to understand, share, and institutionalize best practices across process and operations teams
• Deliver significant and quantifiable improvement and financial benefit across the organization.
• Manage through a Multi-Disciplinary team of local leadership, National leadership and other key individuals needed to drive Revenue Cycle improvements – including any Third Party Vendors in use for Rev Cycle Services.
• Focus on business performance that constantly strives to eliminate waste, improve customer satisfaction via the use of continuous improvement tools and methodologies.
• Client Facing: Easily establish client relationships and becoming their trusted advisor
• Create executive level presentations for internal and external clients regarding project status updates
• Ability to adapt to scope, priority and timeline changes
• Can motivate project stakeholders to inspire with positivity and encouragement
• Stay up-to-date on industry trends and changes in regulations related to healthcare billing and reimbursement.