IT Client Delivery Leader – North Region

Surgery Partners, Inc

IT Client Delivery Leader translating business needs into actionable IT demands for healthcare operations. Advocating divisional needs and ensuring compliance with enterprise IT standards.

Posted 7/25/2026full-timeRemote • Tennessee • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT service delivery, demand management, and healthcare technology operations, with a strong focus on relationship management and compliance with healthcare regulations. Proven ability to translate business needs into actionable IT strategies while fostering collaboration among stakeholders.

Highest-signal resume keywords

IT LeadershipHealthcare Technology OperationsDemand ManagementChange ManagementHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Service DeliveryIncident EscalationProject DeliveryGovernanceContinuous Improvement Practices

Soft Skills

Relationship ManagementCommunicationCollaborationProblem Solving

Industry Keywords

Healthcare OperationsCorporate Governance StandardsPrivacySecurityAudit

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Translate business needs into actionable IT demands
Advocate for divisional leadership in enterprise IT planning
Ensure technology delivery supports safe, efficient healthcare operations
Build trusted relationships with division leadership and stakeholders
Assist with prioritizing IT demand and guide divisional IT requests
Collaborate with corporate IT leaders for project prioritization
Monitor IT service performance and resolve service gaps
Partner with project managers and divisional stakeholders for initiative alignment
Promote compliance with corporate IT standards and cybersecurity controls
Communicate IT changes to divisional stakeholders
Act as point of coordination for IT issue resolution
Identify opportunities for continuous improvement

Requirements

What you’ll need

Bachelor’s degree in information technology, healthcare administration, business administration, or related field, or comparable work experience.
Proven experience, typically 5+ years, in IT leadership, client delivery, relationship management, healthcare technology operations, or related roles.
In-depth understanding of IT service delivery, demand management, incident escalation, project delivery, change management, governance, and continuous improvement practices.
Prior healthcare operations or healthcare IT experience related to hospitals, ambulatory surgery centers, physician practices, or other care delivery environments is strongly preferred.
Working knowledge of healthcare regulatory, privacy, security, audit, and compliance expectations, including HIPAA and applicable corporate governance standards.
Ability to travel as needed to support divisional leadership, facility engagement, critical initiatives, escalations, projects and operational reviews; estimated travel up to 50.

Benefits

Comp & perks

Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!