Pre-Services Representative

Surgery Partners, Inc

Responsible for insurance verification and pre-authorization in medical billing processes. Engaging with patients on insurance coverage and payment responsibilities prior to surgical services.

Posted 7/14/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in insurance verification, patient registration, and billing processes, ensuring accurate documentation and effective communication with patients regarding their insurance coverage and financial responsibilities.

Highest-signal resume keywords

Insurance VerificationICD-10 KnowledgeCPT Code KnowledgeCustomer Service SkillsPayor Portal Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Pre-AuthorizationEligibility VerificationPatient RegistrationBilling System DocumentationCo-Pay CollectionDeductible ManagementInsurance Information CollectionScheduling ExperienceContract Reimbursement KnowledgePayor Payment Policy Understanding

Soft Skills

Patient CounselingCommunication Skills

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Medical EnvironmentFront Office ExperienceASC Administration

About the role

Key responsibilities & impact

Insurance verification and eligibility
Insurance pre-authorization/pre-certifications verification and documentation in the billing system
Seeks ASC admin approval or rescheduling of any non-authorized or low margin cases
Contacts and councils patients and families on insurance coverage, patient responsibility, and payment issues prior to surgery
Ensures all insurance, demographic, and eligibility information is obtained from patients and entered in the billing system in an accurate and timely manner
Registers patients in the system
Collects and revises all patient insurance information
Collects co-pays, deductibles, and other out-of-pocket amounts prior to or at the time of service by patient request.

Requirements

What you’ll need

High school diploma or GED required
College degree a plus
Two years minimum front office experience in a medical environment
Experience with insurance and scheduling
Experience with Payor portal, authorization, Payor payment policy, and contract reimbursement
Strong customer service skills
ICD-10 and CPT code knowledge.

Benefits

Comp & perks

Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!