SuperStaff

Graphics Designer

• Create high-quality graphics, illustrations, and visual assets for web, blogs, social media, and digital marketing campaigns.
• Design and produce motion graphics and animations for social media and digital platforms.
• Create, edit, and optimize videos for marketing campaigns, employer branding, and company-wide events.
• Support marketing, sales, HR, and administrative teams with visually compelling multimedia deliverables.
• Translate creative briefs and brand guidelines into effective visual and multimedia outputs.
• Manage multiple projects simultaneously while meeting deadlines and maintaining quality standards.
• Ensure visual consistency across all digital channels in alignment with established brand guidelines.
• Collaborate with cross-functional teams throughout all stages of content creation.
• Stay up to date with design, motion, and video trends to continuously improve output and engagement.

Multimedia Designer

Recruitment

• Manage full-cycle recruitment or assigned recruitment stages (sourcing, screening, coordination)
• Source candidates through job boards, LinkedIn, referrals, and other creative channels
• Screen resumes and conduct initial candidate interviews (phone/video)
• Assess candidates’ skills, experience, and cultural fit
• Present qualified shortlists with clear candidate insights
• Coordinate interviews and follow-ups with candidates and hiring teams
• Maintain accurate candidate records and recruitment trackers
• Ensure a positive candidate experience throughout the process
• Meet agreed hiring timelines and performance targets

Freelance Recruiter – Contract

Account Manager

• Client Relationship Management: Build and maintain strong relationships with clients, understanding their business goals and providing strategic guidance on SEM campaigns.
• Campaign Strategy & Execution: Develop and implement comprehensive SEM strategies across various platforms (Google Ads, Bing Ads, etc.), including keyword research, ad copy creation, bid management, and campaign optimization.
• Ad Creative Technology: Utilize ad creative technology platforms to design and implement engaging ad creatives that resonate with target audiences and drive conversions.
• Performance Analysis & Reporting: Monitor and analyze campaign performance, providing regular reports to clients with insights and recommendations for improvement.
• Data Analysis & Optimization: Leverage Google Sheets/Excel to analyze large datasets, identify trends, and make data-driven decisions to optimize campaign performance.
• Collaboration: Work closely with internal teams (creative, development, etc.) to ensure seamless campaign execution and delivery.

SEM Account Manager

Support Engineer

• Assist customers directly: Provide first-level support by understanding their challenges, answering questions, and guiding them through resolution paths within the app.
• Troubleshoot issues: Investigate and resolve escalated cases related to app behavior, workflows, and data accuracy.
• Escalate complex cases: Partner with Engineering and Product by documenting issues, filing tickets, and escalating when needed.
• Be the customer’s advocate: Identify recurring issues or usability concerns and share feedback internally.
• Document solutions: Maintain and update knowledge base articles and internal playbooks to improve resolution speed.

Technical Support Analyst

Director

• Define and implement the IT strategy to support organizational goals and priorities
• Lead and manage the IT team across multiple locations and time zones, ensuring consistent service delivery.
• Establish clear performance goals, workflows, and accountability structures for the IT team.
• Coach and mentor team members to support their professional growth.
• Oversee the IT support function, ensuring timely resolution of tickets and high-quality service to staff.
• Implement and monitor service-level agreements (SLAs) for IT support across the organization.
• Identify recurring issues and drive long-term solutions to improve user experience.
• Provide oversight of Microsoft Entra (Azure AD), Microsoft 365, SharePoint, and Teams administration.
• Ensure compliance with licensing, configuration, and security standards across the Microsoft platform.
• Guide the IT team in managing tenant health, permissions, and collaboration tools.
• Ensure reliable connectivity and performance across all school sites.
• Oversee network architecture, including firewalls, switches, and wireless infrastructure.
• Manage IT asset lifecycle policies, including procurement, deployment, and retirement.
• Develop and enforce IT security policies, including endpoint protection, patch management, and access controls.
• Ensure compliance with data protection and privacy regulations.
• Lead regular security audits, risk assessments, and disaster recovery planning.
• Oversee school web hosting services, ensuring uptime, security, and performance.
• Manage vendor relationships, contracts, and service delivery to ensure cost-effective and reliable solutions.
• Negotiate with vendors to align services with organizational priorities.

IT Director

IT Support

• Manage and resolve IT support tickets from staff across multiple locations.
• Provide troubleshooting and support for Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
• Escalate complex issues to vendors or higher-level support when necessary.
• Maintain clear documentation of support requests, resolutions, and recurring issues.
• Administer Microsoft Entra (Azure AD), including user accounts, permissions, and security groups.
• Oversee Microsoft 365 tenant configuration, licensing, and compliance.
• Manage SharePoint sites and Teams environments to ensure secure and efficient collaboration.
• Monitor system health and proactively address potential issues to minimize downtime.
• Maintain network infrastructure, in collaboration with vendors, ensuring reliable connectivity across all school sites.
• Monitor and troubleshoot network performance, including firewalls, switches, and wireless access points.
• Collaborate with vendors to ensure staff are equipped with necessary hardware (laptops, peripherals, classroom devices).
• Oversee IT asset lifecycle management, including procurement, deployment, and retirement.
• Implement and monitor IT security policies, including endpoint protection, patch management, and access controls.
• Ensure compliance with data protection and privacy regulations.
• Conduct regular security audits and vulnerability assessments.
• Manage backup and disaster recovery processes to safeguard critical systems.
• Oversee school web hosting services, ensuring uptime, security, and performance.
• Collaborate with external vendors for hosting, domain management, and SSL certification.
• Manage vendor relationships to ensure timely resolution of issues and cost-effective service delivery.

IT Manager

Bookkeeper

• Daily Journal entries to input sales to Quickbooks
• Internal controls, eg reviewing reports for voided transactions, cash returns etc
• Investigating variances with credit card or cash receipts that have been identified
• Monthly update of Health Insurance and Social Insurance excel files to match employer deductions/employer contributions against billing
• Inputting Vendor invoices to Quickbooks
• Stock input to Lightspeed PoS for inventory control
• Monitoring/updating pricing as needed and preparing a schedule to advise the Store Manager of price changes

Administrative Assistant

• Manage the client intake process: answer inquiries, assess client needs, explain services and policies, and match new clients with the right therapist
• Schedule, reschedule, and confirm appointments for all therapists; monitor cancellations and no-shows and follow up promptly
• Send intake paperwork, ensure timely completion, and maintain accurate client records within the EMR (SimplePractice)
• Handle inbound calls and messages with empathy and clarity; manage objections and sensitive conversations calmly
• Track client and operational data using Google Sheets/Excel, maintaining up-to-date dashboards and tracking tools
• Support billing inquiries, referrals, and communication between clients and therapists.
• Assist with marketing administration, including managing social media and email campaigns
• Uphold confidentiality and HIPAA compliance at all times