Compliance Operations Specialist

SuperStaff

Compliance Operations Specialist executing structured workflows to find and verify deletion of member information across data broker sites. Following detailed playbooks and logging actions systematically.

Posted 5/29/2026full-timeMakati City • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Execute search and discovery tasks by navigating data broker websites using member identifiers provided by the task system.
Locate matching records, evaluate whether the result is a correct match, capture evidence through screenshots and listing URLs, and flag ambiguous results for team lead review.
Submit opt-out and removal requests using web forms, email templates, and multi-step browser flows.
Follow the Broker Playbook Card for each site, which provides the exact URL, required form fields, standard removal language, and step-by-step instructions.
Complete CAPTCHAs and other anti-automation challenges as needed.
Monitor designated facade email inboxes for verification messages from data brokers.
Identify legitimate verification emails, click confirmation links, enter verification codes, or send approved reply text within required deadlines.
Distinguish legitimate broker communications from spam or phishing attempts and flag suspicious messages immediately.
Return to broker sites on a scheduled basis to verify that previously submitted removal requests were completed.
Compare current site results against original evidence captured during the initial submission.
Document outcomes and flag overdue or incomplete removals for re-submission and escalation.
For a subset of identity-matched broker sites, prepare and submit formal authorized agent privacy rights requests using pre-built legal templates.
Record every action in the task system with complete and accurate detail: submission method, timestamps, confirmation IDs, screenshots, and any deviations from the standard playbook.
Report any data exposure, security concern, or process deviation immediately through the incident reporting system.

Requirements

What you’ll need

1–2 years of experience in BPO, data entry, content moderation, compliance operations, or IT help desk is preferred.
Strong written English skills with attention to grammar, spelling, and professional tone.
High attention to detail when comparing names, addresses, and profile data.
Proficient in web navigation, online forms, CAPTCHAs, and browser management.
Able to follow structured processes and document work accurately.
Comfortable with repetitive, detail-oriented tasks requiring consistency.
Reliable with strong time management skills and ability to meet deadlines.
Familiarity with web-based dashboards, ticketing systems, or CRM tools is a plus.
Experience handling confidential or sensitive information is highly preferred.
No cybersecurity or software development experience required; training will be provided.

Benefits

Comp & perks

HMO with 1 free dependent upon hire
Life Insurance
20 PTO credits annually
VL and SL cash conversion
Annual Performance-Based Merit Increases and Employee Recognition
Great Company Culture
Career Growth and Learning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrycontent moderationcompliance operationsweb navigationCAPTCHA handlingbrowser managementdocumenting worktime managementattention to detailhandling confidential information

Soft Skills

strong written English skillsattention to grammarprofessional tonereliabilityability to meet deadlinescomfort with repetitive tasksdetail-orientedability to follow structured processes