Stewart Title

Operations

• Provides Nationwide title services
• Responsible for supporting real estate transactions by overseeing operational functions related to providing title services to customers
• Manages and leads teams who perform a wide range of duties related to title operations
• Partners with and acts as a liaison between groups such as Examining and Underwriting
• Assesses departmental priorities to address resource and operational challenges
• Applies understanding of the business and how own area integrates with others
• Reviews the team’s ability to achieve service, quality and timeliness of objectives
• Identifies and solves technical and operational problems
• Performs all other duties as assigned by management

Operations Manager

Verification Specialist

• Provide analytical support in executing internal control discipline and operational excellence.
• Gather and organize data to monitor and test the effectiveness of key controls and status of mitigation and action plans.
• Validate beneficiary, bank, and account information for accuracy and legitimacy
• Prepare documentation for tracking, monitoring, and escalation of risk related issues to management in addition to documenting verification steps, outcomes, and concerns
• Follows standard procedures and guidelines including the verification of wire instructions with the provider and escalations from Field Management
• Understands how assigned duties relate to others within the team and how the team integrates with related teams
• Impacts teams through the quality of the support provided including identifying discrepancies, fraud indicators, and unresolved risks
• Recognizes and solves typical problems; selects solutions from established options
• Communicates information including collaborating to resolve verification gaps, reporting findings to external departments, and response to verifications requests
• Works under general supervision with limited ability to modify approach; Individual contributor having no supervisory responsibilities; manages own workload
• Performs all other duties as assigned by management

Enterprise Payment Instruction Verification Specialist

Escrow Officer

• Provides in office escrow support for residential and commercial resale, new construction, refinance, relocation and timeshare transactions based in California.
• Responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements.

Escrow Officer Floater

General

• Provides Nationwide title services
• Responsible for supporting real estate transactions by providing a high level of customer service and proactive communication to both internal and external customers related to title services
• Works with customers, attorneys and lenders in an advisory capacity to resolve issues impacting title insurability prior to closing for commercial transactions
• Communicates with clients and third parties to obtain documentation to clear title related issues such as missing information, incomplete, inaccurate or contradictory information contained in the title commitment, in accordance with internal and external policies and regulations
• Follows standard procedures and guidelines
• Understands how assigned duties relate to others within the team and how the team integrates with related teams
• Impacts own team through the quality of the support provided
• Recognizes and solves typical problems; selects solutions from established options
• Communicates moderately complex information in routine situations, typically within own team
• Works under general supervision with limited ability to modify approach
• Individual contributor having no supervisory responsibilities; manages own workload
• Performs all other duties as assigned by management

Commercial Title Officer

Analyst

• Provide analytical support in executing internal control discipline and operational excellence including the review EPVS intake packages for completeness, accuracy, & consistency, validation of use of approved trusted sources and tools
• Gather, organize, & document data to monitor and test the effectiveness of key controls and status of mitigation and action plans.
• Prepare documentation for tracking, monitoring, and escalation of risk related issues to management.
• Follows standard procedures and guidelines including Tier classification and approvals, segregation of duties, internal control standards
• Understands how assigned duties relate to others within the team and how the team integrates with related teams
• Impacts own team through the quality of the support provided
• Recognizes and solves typical problems; selects solutions from established options including the return of incomplete or non-compliant packages to Field Operations
• Communicates moderately complex information in routine situations, typically within own team
• Works under general supervision with limited ability to modify approach; Individual contributor having no supervisory responsibilities; manages own workload
• Performs all other duties as assigned by management

Enterprise Payment Verification Analyst

• Performs any combination of basic clerical and administrative support tasks
• Assists the department in carrying out various programs and procedures
• Files and maintains departmental records independently
• Communicates moderately complex information in routine situations

Scheduling Coordinator

Project Manager

• Oversees and is responsible for all aspects of the project lifecycle: planning, scope definition, design, execution, and delivery.
• Coordinates the work activities for multiple functions to ensure satisfying delivery.
• Reviews and ensures progress against milestones, budgetary guidelines, or other performance indicators, and prepares reports to executive management.
• Finalize the selection, negotiation, and managing of all activities regarding external consultants or vendors.
• Communicates project updates internally and externally where needed
• Defines and documents project risks, issues, actions, decisions, and deliverables that support the project in collaboration with the project sponsor, senior management, and stakeholders.

Customer Support

• Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share
• Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership.
• Responsible for answering routine questions and issues about products and services from internal and external customers
• Effectively resolves inquiries or escalates concerns in a timely fashion
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Uses basic communication skills to address internal and/or external clients and/or team members
• Individual contributor working under direct supervision with little autonomy
• Performs all other duties as assigned by management

Customer Service Representative

• Provides Nationwide title services
• Responsible for supporting real estate transactions by searching public records and examining titles for properties to determine legal condition of property title
• Compiles, investigates and examines public and tax records to determine liabilities and legal condition of the title and insurability of the property
• Prepares accurate and comprehensive title commitments in accordance with company examining and policy procedures
• Understands how own team integrates with related teams to accomplish objectives
• Impacts the quality, timeliness and effectiveness of the team through own work
• Recognizes and solves atypical problems that occur infrequently
• Evaluates and selects solutions from existing precedents or procedures
• Communicates and explains complex information, including interdependencies within the team and others
• Works under limited supervision and may use discretion to modify work practices and processes to achieve results or improve efficiency
• Individual contributor acting as a resource for less experienced team members; does not have supervisory responsibilities
• Performs all other duties as assigned by management

Senior Title Examiner

• Provides escrow services for residential and commercial transactions
• Facilitates real estate transactions and communicates with customers
• Completes settlements and manages escrow accounts
• Acts as a neutral liaison between file parties

Digital Marketing

• responsible for supporting the production, optimization, publishing, and maintenance of high-quality digital content across multiple CMS platforms
• builds and publishes responsive digital experiences using structured content, reusable templates, and component-based authoring practices
• utilizes working knowledge and expertise to ensure online content supports brand standards, web style guidelines, accessibility (WCAG), SEO/GEO/AIO best practices, analytics requirements, and legal/compliance standards
• supports personalization strategies and audience-targeted experiences using platforms such as Adobe Target and Amplitude
• executes and supports A/B testing and optimization initiatives using Amplitude Experimentation and related analytics tools
• collaborates cross-functionally with developers, UX/design, SEO/GEO/AIO, analytics, legal/compliance, and marketing stakeholders to deliver scalable digital experiences
• performs a wide range of support functions to assist in departmental processes
• follows clearly defined procedures to complete daily tasks and responsibilities
• uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• uses basic communication skills to address internal and/or external clients and/or team members
• individual contributor working under direct supervision with limited autonomy

Senior Digital Marketing Specialist, Personalization

Business Operations

• Provides technical support to users for business applications
• Reviews application-related problems, conducts performance analysis, and delivers user training to enhance efficiency and usage
• Maintain system-driven, data-populated forms to ensure accuracy, compliance, and proper workflow execution
• Lead troubleshooting for complex business application issues
• Analyze system performance, identify trends, and recommend enhancements to optimize business processes
• Act as a subject matter expert for specific applications, guiding best practices and offering strategic insights
• Drive process automation and system improvement initiatives to enhance user experience and operational efficiency
• Create, update, test, and maintain forms, ensuring legal and regulatory compliance
• Partner with business and technical teams to implement form changes, troubleshoot issues, and deliver enhancements
• Perform quality assurance testing, maintain documentation, and ensure all forms adhere to company standards

Business Operations Analyst II – Forms Design

Sales

• Promotes Stewart services and solutions through various sales and marketing activities
• Provides administrative and specialized operational support to sales representatives and/or sales teams
• Assists with increasing knowledge and awareness among sales team members on the tools and resources available
• Serves as a liaison between sales, marketing and other cross functional support departments
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems
• Uses basic communication skills to address internal and/or external clients

Sales Support Coordinator

• Provides Nationwide title services
• Responsible for supporting real estate transactions by overseeing operational functions related to providing title services to customers
• Manages and leads teams who perform a wide range of duties related to title operations, provide support to branches to clear title, and focuses on customers
• Partners with and acts as a liaison between groups such as Examining and Underwriting to ensure that compliance, policy adherence, production goals, and timelines are met
• Supervises the daily activities of support or team members
• Sets priorities for the team to ensure task completion; coordinates work activities for direct reports
• Problem solving is guided by policies and procedures; receives guidance and oversight from manager
• Applies operational business practices and coordinates with other closely related areas to improve efficiency
• Impacts the quality, efficiency and effectiveness of own team and its contribution to the department
• Uses judgment to identify, troubleshoot and resolve day-to-day technical and operational problems
• Explains information, conveys performance expectations and handles sensitive issues
• Has formal supervisory responsibilities; coordinates resources and sets daily priorities of direct reports to meet operational objectives
• Performs all other duties as assigned by management

Operations Supervisor

• Provides escrow services for residential and commercial resale, new construction, refinance, relocation and timeshare transactions
• Responsible for supporting real estate transactions by providing a range of administrative and/or support duties to assist escrow processes as part of a production center, branch office, or member of a title team
• Performs centralized clerical processing of all documents connected with the initiation or closing of escrows
• Communicates information and instructions to branch offices; limited to no interaction with customers
• Follows standard procedures and guidelines
• Understands how assigned duties relate to others within the team and how the team integrates with related teams
• Impacts own team through the quality of the support provided
• Recognizes and solves typical problems; selects solutions from established options
• Communicates moderately complex information in routine situations, typically within own team
• Works under general supervision with limited ability to modify approach; Individual contributor having no supervisory responsibilities; manages own workload
• Performs all other duties as assigned by management