Stewart Title

QA Engineer

• Responsible for conducting and reviewing a range of quality control tests and analyses to ensure the system meets or exceeds specified standards and end user requirements with general oversight, ensuring that our products meet the highest standards of excellence.
• Drafts test plans and scripts to ensure that system tests are successfully completed and documented, and all problems are resolved
• Encourages best practices in coding, testing, and deployment, to ensure that the team adheres to these standards as a technical expert
• Anticipates business and regulatory challenges to proactively assess impact to work performed.
• Drives automation and performance testing efforts, working closely with our development team.
• Recommends improvements to product, process or service
• Leads complex or specialized projects including the design and implementation of scalable testing strategies that improve efficiency
• Works within general functional policies and industry guidelines
• Impacts direction of program, project or services by creating and maintaining comprehensive technical documentation to ensure clarity and consistency in our processes.
• Communicates complex ideas across functions and levels including the implementation of testing, bridging the gap between technical and non-technical stakeholders.
• Individual contributor working independently; only requires guidance in highly complex situations while fostering a culture of continuous improvement, innovation and teamwork while guiding team members.

Lead Test Engineer

Customer Support

• Provides Nationwide title services
• Responsible for evaluating titles for property
• Ensure company processes and procedures are followed
• Ensure supplements and other products are delivered to clients in a timely manner
• Responsible for reviewing the quality of the completed product
• Performs centralized clerical processing of documents
• Reviews quality reports to identify trends, issues, and root causes
• Provides customer service to external clients and field escrow offices
• Provides support to branch operations by performing administrative duties
• Follows standard procedures and guidelines

Production Support Specialist II

Operations

• Oversee support team and ensure customers receive exceptional service
• Manage a team of support agents, monitoring performance, implementing process improvements, and ensuring compliance with industry standards
• Managing and coordinating operational/business strategies and activities for a functional or geographic segment
• Participate in developing, interpreting and implementing policies and procedures for the department
• Assign or delegate responsibilities for specified work or functional activities and ensure attainment of operating goals
• Serve as a resource in providing work direction and assistance in resolving issues as they arise
• Supervise the daily activities of support or team members
• Set priorities for the team to ensure task completion; coordinate work activities for direct reports
• Use judgment to identify, troubleshoot and resolve day-to-day technical and operational problems
• Explain information, convey performance expectations and handle sensitive issues
• Coordinate resources and set daily priorities of direct reports to meet operational objectives
• Perform all other duties as assigned by management

Operations Supervisor

• Provides Nationwide title services and supports real estate transactions by overseeing operational functions related to providing title services to customers
• Manages and leads teams who perform a wide range of duties related to title operations and provide support to branches to clear title
• Partners with and acts as a liaison between groups such as Examining and Underwriting to ensure compliance, policy adherence, production goals, and timelines are met
• Manages individual contributors and/or supervisors and is accountable for team performance and results
• Assesses departmental priorities to address resource and operational challenges and adapts plans to meet short-term objectives
• Reviews team ability to achieve service, quality, and timeliness objectives and identifies/solves technical and operational problems
• Applies understanding of the business and how own area integrates with others; performs other duties as assigned by management

Operations Manager

• Provides escrow services for residential and commercial resale, new construction, refinance, relocation and timeshare transactions
• Supports real estate transactions with administrative and support duties
• Performs centralized clerical processing of documents for initiation and closing of escrows
• Communicates information and instructions to branch offices
• Follows standard procedures and guidelines
• Recognizes and resolves typical problems; selects established solutions
• Communicates moderately complex information in routine situations
• Works under general supervision and manages own workload
• Performs other duties as assigned by management

Escrow Processing Support Specialist II

General Counsel

• Ensures accountable decisions are taken at the right level in the organization, and individuals making decisions are suitably informed about the level of legal risk on all legal related matters
• Represents plaintiffs and defendants in civil cases and manages all phases of the litigation process from investigation, pleadings and discovery to pre-trial, trial, settlement and appeal
• Reviews and evaluates title searches and insurance risk factors and must be able to justify and communicate underwriting requirements to counsel for buyers, sellers and lenders on real estate transactions
• Responsible for evaluating risk and exposures to determine acceptability of business
• Determines premiums, terms and conditions based established rules, rates, and guidelines
• May analyze data such as financial conditions of the organization, participation percentage, type of industry, characteristics of employee groups, or past claim experience
• Performs a range of assignments and may lead projects within own discipline
• Applies working knowledge of business and best practices gained through understanding of key business drivers and recognition of how own area integrates within organization
• Works within broad guidelines and polices to accomplish objectives and goals
• Solves moderately complex to complex problems and analyzes possible solutions using technical experience, judgement and precedents
• Explains complex and/or sensitive information in a straightforward manner
• Acts as a resource for colleagues, provides guidance to less experienced team members
• Individual contributor working with limited oversight
• Performs all other duties as assigned by management

Underwriting Counsel

Account Executive

• Promotes Stewart services and solutions through various outside sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share.
• Promotes Stewart services and solutions through various inside sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share.
• Performs a range of assignments and may lead projects within own discipline.
• Applies working knowledge of business and best practices gained through understanding of key business drivers and recognition of how own area integrates within organization.
• Works within broad guidelines and polices to accomplish objectives and goals.
• Solves moderately complex to complex problems and analyzes possible solutions using technical experience, judgement and precedents.
• Explains complex and/or sensitive information in a straightforward manner.
• Acts as a resource for colleagues, provides guidance to less experienced team members.
• Individual contributor working with limited oversight.
• Performs all other duties as assigned by management

Sales Representative

Data Analyst

• Job Summary Engages in data collection, maintenance, and analysis to support evaluation, assessment, and strategic planning for management decisions.
• Responsible for the formatting of raw data and subsequent translation into valuable information to be utilized in assessing ongoing business performance and to support decision making.
• Job Responsibilities Collects, analyzes, and interprets data to support the reporting needs of the business
• Provides data-based trends, recommendations and resolutions to the organization
• Performs specialized assignments; solves complex problems and develops non-traditional solutions through sophisticated analytical thinking
• Interprets internal/external business environment
• Recommends best practices to improve processes or services
• Impacts achievements of customer, operational, project or service objectives
• Communicates difficult concepts to team to generate clarity and alignment on projects, initiatives, and various work products
• May lead functional projects with moderate risks and resource requirements
• Individual contributor working independently; may require guidance in highly complex situations
• Performs all other duties as assigned by management

• Engages in data entry and system maintenance to support timely and accurate information within the database.
• Responsible for the entry of raw data and subsequent translation into valuable information to be utilized in assessing ongoing business performance and to support decision making.
• Review details of documents to ensure required data for processing order/data is complete.
• Establish data naming standards and consistent data definitions to improve overall data quality.
• Ability to accurately and timely process data in high volumes.
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Uses basic communication skills to address internal and/or external clients and/or team members
• Individual contributor working under direct supervision with little autonomy
• Performs all other duties as assigned by management