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Business Analyst II
Stewart TitleBusiness Analyst II at Stewart, delivering enhancements and resolutions for the Connect Close platform. Documenting requirements and analyzing business processes with cross-functional teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis and documentation, including user stories, acceptance criteria, and workflow documentation. Proficient in utilizing Jira and Agile methodologies to support project management and enhance operational efficiency.
Highest-signal resume keywords
Business AnalysisJira ExperienceAgile Development MethodologiesTitle and Settlement ProcessesUser Acceptance Testing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements DocumentationUser StoriesAcceptance CriteriaWorkflow DocumentationDefect TriageEnhancement Requests TrackingCustomer Issue AnalysisProcess Improvement IdentificationTesting Scenarios ExecutionRequirements Clarification
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationOrganizational SkillsAttention to Detail
Tools & Technologies
Jira
Industry Keywords
TitleMortgageReal EstateFinancial ServicesSaaSState-Specific Business RulesRegulatory Requirements
About the role
Key responsibilities & impact- Assist in documenting business requirements, user stories, and acceptance criteria.
- Capture meeting notes, decisions, and action items from discovery sessions.
- Maintain requirements documentation and supporting artifacts.
- Update Jira work items with relevant business context.
- Document current and future-state workflows.
- Research existing system functionality and business processes.
- Identify process gaps and improvement opportunities.
- Support analysis of customer-reported issues and enhancement requests.
- Participate in requirement reviews and sprint demonstrations.
- Execute user acceptance testing scenarios.
- Validate completed work against acceptance criteria.
- Assist in defect triage and reproduction.
- Assist with release notes and deployment readiness activities.
- Support documentation updates and internal communications.
- Help track enhancement requests and production issues.
- Develop knowledge of title, settlement, escrow, and closing processes.
- Learn state-specific business rules and regulatory requirements.
- Build expertise in Connect Close workflows and functionality.
- Receive business context and feature objectives.
- Support backlog refinement activities.
- Receive guidance on requirements development and solution analysis.
- Assist with research and documentation activities.
- Clarify documented requirements.
- Support testing efforts and defect validation.
Requirements
What you’ll need- Bachelor’s degree in relevant field preferred
- Experience in title, mortgage, real estate, financial services, or SaaS environments
- Typically requires 2+ years of business analysis, operations, customer support, or software implementation experience.
- Strong written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Experience with Jira or Agile development methodologies.
Benefits
Comp & perks- a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs
- paid time off
- 401(k) with company match
- employee stock purchase program
- employee discounts